Vp Client Services Jobs in Alpine, UT (NOW HIRING)

Description

Help Lead Growth, Advance Care and Strengthen Communities

At Valley Behavioral Health, The Vice President of Adult Services is a key member of the executive leadership team responsible for leading one of the organization's largest and most impactful service divisions. Reporting directly to the Chief Executive Officer and partnering closely with fellow executives, this leader will oversee a diverse portfolio of adult behavioral health, residential, substance use, and community-based programs.

This role ensures operational excellence, financial sustainability, quality outcomes, and strategic growth across adult services. The Vice President will drive organizational priorities, strengthen community partnerships, develop future leaders, and help shape the long-term vision of Valley Behavioral Health.

Pay: Range starts at $125,008 Annually (pay is calculated based on years of licensed working experience

• Bonus Opportunity: ELT members are eligible for a performance bonus that can be up to 15% of their base salary. The amount is based on goal accomlishment and agency financial performance. Payout can be annually or every 6 months at the person's discretion.

Schedule: Monday - Friday | 8:00am - 5:00pm  

Full Licensure Required: (LCSW, LMFT, LPC, CMHC)

Benefits Highlights

• Compensation Our compensation program includes tenure-based service increases and performance bonuses that recognize and reward high-performing team members.
• On-Demand Pay gives you access to a portion of your earned wages before your scheduled payday.
• Time Off We offer 15 days of accrued paid time off annually (increasing by one day with each year of service), 10 paid holidays, 2 wellness days, and paid parental leave.
• Health & Insurance Benefits Full-time and part-time team members working 30+ hours per week are eligible for medical, dental, vision, life, and disability insurance, as well as voluntary options including accident, hospital indemnity, critical illness, financial protection, and pet insurance. Valley also provides Basic Life, Accidental Death & Dismemberment, and Long-Term Disability Insurance at no cost to eligible team members.
• Health Savings & Reimbursement Out-of-pocket medical expenses may be eligible for reimbursement through our Garner HRA - up to $2,000 for individuals and $4,000 for families. Depending on your medical plan selection, you may also contribute pre-tax dollars to a Health Savings Account (HSA), with a company match of up to $900 for individuals and $1,800 for families.
• Retirement Our 401(k) plan accepts both pre-tax and Roth (post-tax) contributions and includes a company match of up to 6% of your annual salary.
• Professional Development We invest in our team members' growth through tuition reimbursement, new licensure reimbursement, paid training and conference attendance, continuing education reimbursement, and paid time for continuing education.

Why Valley?

Since 1984, Valley Behavioral Health has helped thousands of adults, children, and families access high-quality behavioral health care. As the largest non-profit community behavioral health provider in the Intermountain Region, Valley offers a comprehensive range of services to ensure each individual receives the personalized care they need to heal and grow. You will belong in a community where you can be yourself, grow your career, and embrace new opportunities. Valley is committed to being an organization that promotes authenticity and encourages opportunities for success.

Job Summary

The Vice President of Operations ensures the continuance of daily operations for client services, manages current and future projects, ensures programs are financially viable, ensures that quality services are being provided in the programs and builds and maintains key relationships to ensure continued client and company success.

Essential Functions

Administrative Scope

• Provides administrative supervision and oversight to operations and clinical leaders
• Travels on a regular basis to program locations to provide onsite direction and oversight
• Coordinates with and train program leaders and supervisors to ensure that staff understand unit business/area plan and how each member of the team serves to ensure fulfillment
• Ensures staff competency (new and ongoing) with technology, documentation requirements, and other required skills to fulfill their responsibilities relative to the business/area plan

Clinical

• Ensures adherence to program design and schedule
• Ensures adherence to evidence-based or proven practices
• Ensures adherence to state, county and accreditation standards
• Develops periodic trainings to ensure proactive error reduction
• Ensures effective and ongoing clinical supervision for all programs
• Ensures the achievement of positive clinical outcomes in all programs

Customer Satisfaction

• Ensures required minimum completion of periodic customer satisfaction surveys

Business/Area Plan Monitoring

• Develops solid understanding of business/area plan and the critical elements for fulfillment
• Works with the CEO to develop a business growth plan. Conducts market analyses to determine sites for future growth.
• Establishes and maintains positive working relationships with the agency's financial leaders
• Meets monthly to monitor area financials to ensure financial viability and performance within approved budget parameters
• Monitors aggregate and individual productivity trends
• Develops and monitors key performance indicators (KPls) for staff
• Works with marketing staff in the development and implementation of an area marketing plan

Regulatory Oversight

• Works with Regulatory and Oversight Department and Valley leadership to ensure compliance with all related and applicable regulatory requirements, including but not limited to grants, licensing, audits, property management

Communication

• Maintains active presence in programs and engages the community
• Communicates proactively with staff, peers, and supervisor

Congruence to Culture

• Understands and supports the vision of collaboration and partnership to resolve complex problems with urgency, creativity, and patience
• Models professional behavior and builds a customer-focused, accountable, and supportive team culture
• Participates in all opportunities offered for Leadership Development and coaching to ensure continuous growth and development for self and team
• Interacts with internal and external customers in full alignment with Valley's core values and vision statement

Requirements

Education

• Master's degree in Social Work, Counseling, or related social services field

Experience

• Five years of experience managing operations, budgets, and projects
• Five years of leadership experience
• Five years of managing behavioral health treatment programs

Licenses/Certifications

• Fully-licensed in Social Work, Counseling, or related social services discipline required (LCSW, CMHC, LMFT, LPC)

Preferred Qualifications

• Previous experience in community behavioral health