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Vortex Doors Jobs in Arizona (NOW HIRING)

Vortex Doors

Customer Service Representative

Phoenix, AZ · On-site

$16 - $21.50/hr

Customer Service Representative Vortex Doors, America's highest quality and most customer-centric commercial and industrial door installation & repair company, is seeking a dedicated and customer ...

Vortex Doors

Warehouse Associate

Phoenix, AZ · On-site

$16 - $18.75/hr

Warehouse Associate Vortex Industries, America's highest quality and most customer-centric commercial and industrial door repair company, is seeking a dedicated and detail-oriented Warehouse ...

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Vortex Doors information

What are the key skills and qualifications needed to thrive in the Vortex Doors position, and why are they important?

To thrive at Vortex Doors, candidates typically need mechanical aptitude, familiarity with power tools, and basic electrical knowledge, often supported by a high school diploma or technical training. Experience with commercial door systems, such as overhead, automatic, and security doors, as well as certifications like AAADM, are highly valued. Strong customer service skills, problem-solving ability, and effective communication help technicians excel in both independent and team settings. These competencies ensure safe, efficient door installation and repair while delivering excellent service to clients.

What is a Vortex Doors?

A Vortex Doors job typically involves installing, repairing, and maintaining commercial and industrial doors, including roll-up doors, automatic doors, and security gates. Technicians travel to customer locations to diagnose issues, perform maintenance, and ensure doors function safely and efficiently. The role requires mechanical aptitude, problem-solving skills, and customer service abilities. Training is usually provided, and positions are available in various locations across the company’s service areas.

What are the typical daily responsibilities for a technician at Vortex Doors?

Technicians at Vortex Doors are responsible for installing, repairing, and maintaining a variety of commercial and industrial doors at client sites. This involves troubleshooting mechanical and electrical issues, performing routine preventative maintenance, and ensuring all work meets industry safety standards. Technicians frequently interact with customers to explain repairs and provide recommendations, and may coordinate with dispatchers or team leads for scheduling. The role offers a mix of independent field work and collaboration, providing variety and ongoing learning opportunities.

What are popular job titles related to Vortex Doors jobs in Arizona? For Vortex Doors jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Vortex Doors jobs in Arizona look for? The top searched job categories for Vortex Doors jobs in Arizona are:
What cities in Arizona are hiring for Vortex Doors jobs? Cities in Arizona with the most Vortex Doors job openings:
Vortex Doors jobs near you
Infographic showing various Vortex Doors job openings in Arizona as of July 2026, with employment types broken down into 81% Full Time, 16% Part Time, and 3% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution.

Customer Service Representative

Vortex Doors

Phoenix, AZ • On-site

$16 - $21.50/hr

Other

Medical, Retirement, PTO

Posted 4 days ago

Job description

Customer Service Representative

Vortex Doors, America's highest quality and most customer-centric commercial and industrial door installation & repair company, is seeking a dedicated and customer-focused individual to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing them with exceptional service, resolving inquiries, and ensuring a positive customer experience.

Job Responsibilities

  • Customer Interaction: Interact with customers via phone and email in a professional and courteous manner, addressing inquiries, providing information, and offering service assistance.
  • Problem-Solving: Identify and analyze customer needs, providing creative solutions when necessary, scheduling the appropriate services, and escalating complex issues to the appropriate management team member.
  • Documentation: Maintain detailed and accurate records of customer interactions, inquiries, and resolutions in our customer management system.
  • Dispatching: Efficiently dispatch vehicles and coordinated personnel to meet customer requests, considering factors like location, urgency, and availability and routed to customer sites.
  • Product Knowledge: Develop an understanding of our products and door services to provide accurate information to customers.

Great Reasons to Work at Vortex

  • Hourly salary based on experience
  • Career Advancement opportunities
  • Positive Work Environment
  • Recognitions and Rewards
  • Comprehensive health benefits, 401K match, 8 company paid holidays, and PTO

Work Environment

  • Regular shifts are available between Vortex business hours of 7:00 AM - 5:30 PM; Monday through Friday.
  • Position requires you to be available to work in the office at the service center, not remotely
  • Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards.
  • Must have the ability to walk short distances and sit for prolonged periods of time.
  • Noise level is moderate in an office environment.
  • Must be able to lift up to 15 lbs.

Requirements

  • High school diploma or equivalent; AA/BA preferred.
  • One (1) – three (3) years of customer service experience, or administrative background preferred.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and decision-making abilities.
  • Attention to detail and accuracy in data entry.
  • Ability to work in a fast-paced environment and able to prioritize tasks.
  • Patience, empathy, and a customer-centric mindset.
  • Ability to work effectively in a team and handle high-stress situations with professionalism.
  • Proficiency in using customer service software, CRM systems, and Microsoft Office Suite.

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