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Volunteer Java Production Support Jobs in Illinois

FIS Amount

Production Support Engineer

Chicago, IL

$73K - $80K/yr

The Production Support Engineering team plays a key role at FIS Amount by ensuring production ... Basic knowledge or interest of any programming language such as Java, Python or Ruby * 2 years of ...

FIS Amount

Production Support Engineer

Chicago, IL · On-site

$73K - $80K/yr

The Production Support Engineering team plays a key role at FIS ® Amount™ by ensuring production ... Basic knowledge or interest of any programming language such as Java, Python or Ruby * 2 years of ...

Kelly Services

Inventory Support

Elgin, IL · On-site

$21.50/hr

Warehouse - Waterspider (Production Support) Duration: Temporary with possible extension Location ... Kelly offers eligible employees voluntary benefit plans including medical, dental, vision ...

Kelly Services

Inventory Support

Elgin, IL · On-site

$21.50/hr

Warehouse - Waterspider (Production Support) Duration: Temporary with possible extension Location ... Kelly offers eligible employees voluntary benefit plans including medical, dental, vision ...

pathwayRP

Support Analyst

Chicago, IL

Responsible for small Java/Shell Script development tasks to resolve issues identified through production support. Responsible for the maintenance of the production back-office environment ensuring ...

Purple Drive Technologies

Java FSD Developer

Chicago, IL · On-site

$52.50 - $68/hr

Support full software development lifecycle from requirements gathering to deployment and production support. * Develop and maintain scalable Java, Spring Boot, and Microservices applications.

TekWissen LLC

Java Support Engineer

Chicago, IL · On-site

Title: Java Support Engineer Work Location: Chicago, IL 60604 Duration: 12+ Months Job Type ... The ideal candidate will have strong support or development experience with MTS product knowledge ...

Sonsoft Inc

Java Front end developers (TDD)

Northbrook, IL · On-site

$51.75 - $67/hr

... production support and release management. Knowledge of available tools and development frameworks. Ability to work in a collaborative multi-application team environment. Good communication skills ...

Addison Group

Lead Java Developer

Addison, IL · On-site

... production support to business users Drive innovation within the team in areas including ... You bring expertise working with a variety of Java-based frameworks and runtime environments You ...

DATAMAXIS

ATG Consultant with support

Northbrook, IL · On-site +1

Participate in on-call support and handle critical production incidents Required Skills & Experience: * Minimum 5+ years of experience supporting Java/J2EE-based web applications * Strong experience ...

DATAMAXIS

ATG Consultant with support

Northbrook, IL · Hybrid

Participate in on-call support and handle critical production incidents Required Skills & Experience: * Minimum 5+ years of experience supporting Java/J2EE-based web applications * Strong experience ...

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People also search for

All JobsVolunteer Java Production Support JobsVolunteer Java Production Support Jobs in Illinois

Volunteer Java Production Support information

What is the difference between Volunteer Java Production Support vs Volunteer Java Developer?

AspectVolunteer Java Production SupportVolunteer Java Developer
CredentialsBasic Java knowledge, troubleshooting skillsJava programming skills, development experience
Work EnvironmentProduction systems, troubleshooting incidentsDevelopment environment, coding and testing
Employer & IndustryFinancial, healthcare, or tech companiesSoftware firms, tech startups, enterprise IT

Volunteer Java Production Support focuses on maintaining and troubleshooting existing Java applications in live environments, requiring troubleshooting skills and basic Java knowledge. In contrast, Volunteer Java Developers primarily design, develop, and enhance Java applications, needing strong programming skills. Both roles are common in tech industries and often involve collaboration with development or operations teams, but they differ in responsibilities and skill requirements.

What are the most commonly searched types of Java Production Support jobs in Illinois? The most popular types of Java Production Support jobs in Illinois are:
Volunteer Java Production Support jobs near you

Production Support Engineer

FIS Amount

Chicago, IL

$73K - $80K/yr

Other

Posted 12 days ago

Job description

A DAY IN THE LIFE:

The Production Support Engineering team plays a key role at FIS Amount by ensuring production issues are managed efficiently and effectively. You will manage high-priority issues to resolution following industry best practices. You'll troubleshoot, fix, and apply workarounds to resolve technical issues across multiple platforms.  Each day, you'll interact with every aspect of our organization to find the best solution for our partner.  Management of ticket queues, monitoring for issues and post-release validation are also a large part of this role, all while meeting our partners' SLA requirements.   

Team: This role interacts with nearly every group within the organization, including engineering, product, QA, customer success and others. 
Salary: $73,000-$80,000 base salary

Similar job titles: Production Support, Production Support Analyst, Incident Manager, Incident Coordinator, IT Major Incident Manager, Application Support Engineer, Support Engineer

WHAT WE'LL TRUST YOU TO DELIVER:

  • Technical ability to deep dive into issues by querying tables, analyzing data and problem-solving
  • Prioritization and triage of incoming requests/issues 
  • Drive incident resolution and lead conversations with cross-functional groups.   Ask the right questions to help determine impact/priority and the correct route for resolution.  Oversee a technical bridge, if required.
  • Management of all incidents through the incident management lifecycle
  • Documentation of all relevant events, getting status reports while driving decision-making and resolution 
  • Ensure stakeholders are updated according to predefined service level agreements
  • Completion and ownership of the postmortem with appropriate root cause analysis performed  
  • Improvement suggestions to capture preventative measures that will avoid recurrences of incidents
  • Investigate patterns that indicate larger overall issues, even if we don't have the solution. 
  • Compilation of metrics on a weekly and monthly basis.  Maintain dashboards for service incidents and ad hoc reporting as requested
  • Play an active role during critical incidents which may occur outside of normal business hours.  Nights, weekends, and holidays on an on-call rotation basis is a must
  • Creation of runbooks or standard operating procedures (SOP) so we can all learn from each other and add to our knowledge base

WHAT YOU LIKELY BRING TO THE TABLE: 

  • Technical and/or engineering background, ideally with experience writing SQL queries
  • Experience working with development teams in a fast-paced environment
  • Basic knowledge or interest of any programming language such as Java, Python or Ruby 
  • 2 years of experience coordinating and executing major incidents, with demonstrated capacity to lead under pressure
  • Previously collaborated with a wide spectrum of internal and external stakeholders
  • Worked in an organization with a complex business environment
  • Leadership skills with the ability to make quick decisions
  • Familiar with ITSM/ITIL concepts
  • You thrive being a self-starter, who can lead others during stressful situations
  • Familiar with tools such as Confluence, Jira, and on-call management software such as PagerDuty and experience with error monitoring software (Sentry, Kibana)

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