Volunteer Fidelco Guide Dog Foundation Jobs (NOW HIRING)

The Certified Guide Dog Mobility Instructor is responsible for training, evaluating, and matching guide dogs with individuals who are blind or visually impaired. This position delivers hands-on dog training and direct client instruction to ensure safe, effective, and independent mobility for each partnership.

Under the guidance of the Guide Dog Program Director, the Instructor trains and supports up to 4–8 dogs at a time, applying positive-reinforcement methods aligned with International Guide Dog Federation (IGDF) standards. The role combines canine-handling expertise with compassionate client instruction and precise documentation to uphold Dogs Inc’s mission of transforming lives through extraordinary partnerships between people and dogs.

RESPONSIBILITES

Training & Canine Development

• Conduct individualized and group training sessions for guide dogs in all stages of development, following Dogs Inc and IGDF standards.
• Shape and reinforce guide behaviors using evidence-based, positive-reinforcement methods.
• Evaluate each dog’s aptitude, temperament, and readiness for class placement.
• Maintain accurate, current training records and progress reports to ensure data integrity.
• Administer medications or treatments as prescribed.
• Ensure class-ready dogs meet IGDF accreditation standards prior to placement.
• Maintain clean, safe, and enriching training environments for all program dogs.

Client Instruction & Support

• Instruct clients on the care, handling, and partnership of their guide dogs during on-campus training and home placements.
• Conduct client evaluations, home interviews, and post-graduation follow-ups as needed; travel may be required.
• Provide clear, compassionate instruction adapted to each client’s learning style and mobility needs.
• Prepare and maintain follow-up documentation, ensuring continuity of care and client success.

Cross-Functional Collaboration

• Collaborate with the Guide Dog Program Director, other instructors, and support departments to ensure seamless program operations.
• Assist with dog-handler match decisions and provide input during class preparation.
• Represent Dogs Inc professionally during tours, donor presentations, outreach events, and graduations.
• Participate in interdisciplinary meetings and contribute to continuous program improvement.

JOB SKILL & KNOWLEDGE REQUIRED

• Certified Guide Dog Mobility Instructor credential from an IGDF-accredited program (or equivalent).
• Minimum one year of experience as a Certified Guide Dog Instructor.
• Strong knowledge of dog behavior, learning theory, and positive-reinforcement principles.
• Familiarity with orientation and mobility skills and common visual impairments.
• Proficient in Microsoft Office and database systems (IWDR, ProVet, Volgistics) is preferred.
• Excellent communication, teaching, and interpersonal skills.
• Ability to handle confidential and sensitive information with discretion.

ADDITIONAL REQUIREMENTS

• Education: Bachelor’s degree in Animal Behavior, Animal Science, or related field preferred.
• Technical Skills: Proficiency with Microsoft Office, Teams, and digital recordkeeping platforms; familiarity with IWDR preferred.
• Physical Requirements: Ability to lift up to 100 lbs with assistance, walk multiple miles per day, and work indoors/outdoors in varying conditions.
• Work Environment: Campus-based with field routes, kennels, classrooms, and client homes; occasional travel required.
• Supervision: Reports to the Guide Dog Program Director; may assist in mentoring apprentices, volunteers, or interns as assigned.

QUALITIES OF SUCCESS

• Demonstrates professionalism, reliability, and accountability.
• Works steadily with minimal supervision while contributing to a team-oriented culture.
• Welcomes feedback and maintains a positive, mission-driven attitude.
• Shows initiative and flexibility in a dynamic environment.
• Maintains exceptional attendance and punctuality.

WORKING RELATIONS

This role collaborates regularly with training departments, medical personnel, marketing, philanthropy, and canine care, and interacts frequently with puppy raisers, graduates, donors, and guests. The position represents Dogs Inc to the public and the International Guide Dog Federation with professionalism and compassion.

COMMITMENT TO CAMPUS STANDARDS

All Dogs Inc employees share responsibility for maintaining a safe, clean, and welcoming environment. Staff are expected to assist guests and volunteers, report or resolve safety concerns, and exemplify the organization’s values in all interactions.

At Dogs Inc, we don’t just change lives—we transform them. When you join our pack, you’ll get:

• Comprehensive Benefits: Full dental and vision insurance premiums covered, competitive medical coverage, and a $15,000 life insurance policy.
• Retirement Match: A discretionary retirement plan match for all benefit-eligible employees after one full year of employment.
• Campus Perks: Free access to our fitness center and chef-prepared lunches served on campus (Monday-Friday).
• Time to Recharge: Generous Paid Time Off policies (12-20 days/year based on tenure). Enjoy 14 paid holidays—including your birthday!
• Reward-Based Programs: Our Learn and Earn education program and Pawsitive Strides walking program offer many opportunities to earn additional Paid Time Off.
• Dog-Friendly Workplace: Bring your well-behaved, pre-screened dog to work and enjoy the ultimate companion-friendly environment.