Volunteer Embedded Software Engineer Robotics Jobs in Champaign, IL

Under the supervision of the Adult Services Manager, this position assists customers of all ages at our public service desks with information and reference questions; assists and instructs customers with their use of library computers, personal electronic devices, and other technologies including those in The Studio makerspace; prepares displays and demonstrates library resources; helps plan, prepare, and execute programming for adults. Demonstrates enthusiasm and curiosity about the changing world of public libraries; is customer focused and forward thinking; knowledgeable about popular books, movies and current technology and is eager to assist library customers.

25 hours a week and schedule is as follows:

• Thursday: 1:00 - 5:00pm
• Friday: 5:00 - 9:00pm
• Saturday: 9:00am - 6:00pm
• Sunday: 1:00 - 6:00pm
• Monday: 5:00 - 9:00pm

Open until filled, with first review of applicants on August 3, 2026.

Assist and advise customers with their use of library materials, including books, movies, music, media, and electronic resources

Assists with questions on software, makerspace tools, and other technology related needs to customers of all ages

Maintains current awareness of developments in technology as they relate to libraries and library users, including knowledge of mobile and handheld devices

Answer informational and basic reference questions for customers of all ages

Assists with planning and executing programs/events

Coordinates and contributes content to internal staff and public webpages

Assist with training and supervision of library volunteers

Assists with training staff and volunteers

Monitor and address customer behavior to ensure a safe and welcoming environment

Participate in departmental and library-wide training and activities, including technology and safety training

Provide excellent internal and external customer service

Other duties as assigned

Exceptional customer service skills and commitment to public service

Ability to work with library customers and staff in a consistently friendly and efficient manner

Knowledge of and interest in books (print and electronic), music, television series, and movies

Excellent computer and technology skills, including use of the Internet, computers, mobile devices, and social media

Excellent oral and written communication skills

Proficiency with workplace productivity software, including skills in Microsoft Office Suite

Some experience with a library catalog or automation system

Some knowledge of library procedures, methods, techniques

Ability to issue guidance and ensure compliance with the Library's Rules of Conduct and policies

Ability to coordinate the work of others, including volunteers

Ability to perform routine clerical and record-keeping tasks

Ability to maintain reliable attendance and regular schedule

Ability to maintain a varied schedule, including day, evening, and weekend rotations

Good vision and hearing to effectively engage with customers

Manual dexterity to operate computer and phone equipment

Physical ability to lift library materials weighing up to 40 pounds, to push fully loaded carts of library materials, and setup for library events/programs

Satisfactory pre-employment background check

Bachelor degree required

Customer service experience in a public library will be preferred

Knowledge of Spanish and/or French is helpful

Any combination of experience and training which provides the required knowledge, skills and abilities

The Champaign Public Library offers a comprehensive benefit package to regular full- and part-time employees that includes paid sick leave, vacation, and nine paid holidays each year.

Employees working 29 hours or less are not eligible for health insurance.

Other benefits include health and life insurance, and participation in the Illinois Municipal Retirement Fund pension plan, and access to a variety of other programs, such as dental and vision insurance, Employee Assistance Program, and deferred compensation plans.