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Volunteer Call Center Data Entry Jobs in Nebraska

... data entry and spreadsheet usage. * Experience with customer service in a call center or high ... Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term ...

... data entry and spreadsheet usage. * Experience with customer service in a call center or high ... Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term ...

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Volunteer Call Center Data Entry information

What is the difference between Volunteer Call Center Data Entry vs Volunteer Customer Service Representative?

AspectVolunteer Call Center Data EntryVolunteer Customer Service Representative
Primary RoleInputting data from calls into systemsAssisting customers with inquiries and support
Skills NeededData entry, attention to detailCommunication, problem-solving
Work EnvironmentCall center or remoteCall center, office, or remote
Common CertificationsNone required, basic computer skillsNone required, customer service skills

While both roles involve communication via calls, Volunteer Call Center Data Entry focuses on accurately inputting information, whereas Volunteer Customer Service Representatives handle direct customer interactions and support. Both roles often require basic computer skills and are used in similar volunteer settings, but their primary responsibilities differ significantly.

Call Center Representative (81752)

Chesterman Co. Coca-Cola

Omaha, NE • On-site

$18/hr

Other

This job post has expired today. Applications are no longer accepted.


Job description

Call Center Representative

Salary Range $18.00 Hourly Position Type Full Time Job Shift Day Shift/1st Shift

Description

Have you ever enjoyed Coca-Cola®, PowerAde®, Body Armor®, or Monster Energy® or perhaps sipped on a Gold Peak Tea®, SmartWater® or Minute Maid Juice®? If the answer is yes, then you know the Chesterman Company! We are an independent Coca-Cola Bottler with our corporate office located in Sioux City, Iowa. We have been making quality beverages for the Midwest since 1872 and supplying them from 14 distribution centers across Iowa, Nebraska, and South Dakota.

Position Summary: To maintain and grow cold drink sales through telecommunications with existing customers.

Duties/Responsibilities:

  • Provide sales and service support averaging 90-120 service calls daily
  • Call upon existing customers to receive their beverage orders
  • Handle routine customer service inquiries
  • Update computerized data entry systems as necessary
  • Able to react to change productively and handle other essential tasks as assigned
Qualifications

Education/Experience:

  • High-School Diploma/GED
  • Bilingual
  • 1+ years general sales experience required
  • 2 years customer service experience required
  • Call Center experience preferred

Required Skills/Abilities:

  • Communication Skills
  • Computer Skills
  • Dexterity Skills
  • Problem Solving
  • Interpersonal Skills
  • Must be able to read, speak, and write in English to be able to communicate with customers, coworkers, and supervisor

Work Environment: Works in air conditioned office.

Physical Requirements:

  • Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus
  • Regularly sitting
  • Occasional reaching, squatting, and bending
  • Ability to lift/carry <20lbs
  • Ability to push/pull <20lbs

Job Status: Full Time

Work Schedule: Monday-Friday; 7am-4pm

EOE Pay: $18.00 per hour