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Voip Jobs in Alberta (NOW HIRING)

TELUS

Account Manager

Calgary, AB

You find real solutions for small and medium business owners from our core Business products (Mobility, Fibre Internet, Business Security Services, Fleet Services (IoT), VOIP) so that they can stay ...

TELUS

Account Manager

Edmonton, AB

You find real solutions for small and medium business owners from our core Business products (Mobility, Fibre Internet, Business Security Services, Fleet Services (IoT), VOIP) so that they can stay ...

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See Alberta salary details

$26K

$81.9K

$152.5K

How much do voip jobs pay per year?

As of Aug 21, 2026, the average yearly pay for voip in Alberta is $81,890.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $108,000.00 per year, depending on experience, location, and employer.

What is a VoIP?

A VoIP (Voice over Internet Protocol) job involves working with internet-based telecommunication systems to enable voice and multimedia communication over networks. Professionals in this field may configure, maintain, and troubleshoot VoIP solutions for businesses, often working with software like PBX systems, SIP protocols, and cloud-based communication platforms. Roles can range from VoIP engineers and administrators to technical support specialists, depending on the organization’s needs.

What are the key skills and qualifications needed to thrive in the VoIP position, and why are they important?

To thrive in a VoIP (Voice over Internet Protocol) role, solid knowledge of IP networking, telephony systems, and troubleshooting skills are essential, typically supported by a degree in IT or a related field. Familiarity with VoIP platforms (like Cisco, Avaya, or Asterisk), SIP protocols, and certifications such as CCNA: Collaboration or CompTIA Network+ is highly valuable. Strong problem-solving ability, communication skills, and attention to detail help professionals excel in supporting users and resolving issues. These skills ensure reliable, high-quality voice communications and effective support for business-critical systems.

What are some typical challenges faced by professionals in VoIP roles, and how can they be addressed?

Professionals in VoIP roles often encounter challenges such as network congestion, latency, or compatibility issues between different hardware and software platforms. These can be addressed by thorough network monitoring, staying updated on the latest firmware or software patches, and implementing robust Quality of Service (QoS) protocols. Regular communication with IT, network, and end-user teams is crucial to identifying and resolving issues quickly. Continual learning and proactive troubleshooting help VoIP specialists maintain high call quality and system reliability in dynamic business environments.

What are popular job titles related to Voip jobs in Alberta?

For Voip jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Voip jobs in Alberta look for?

The top searched job categories for Voip jobs in Alberta are:

Voip jobs near you
Infographic showing various Voip job openings in Alberta as of August 2026, with employment types broken down into 77% Full Time, and 23% Contract. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $81,890 per year, or $39.4 per hour.

Sr. Network Infrastructure Analyst

Pason Systems

Calgary, AB

Full-time

Re-posted 8 days ago

Job description

The Team 

The Network Infrastructure and Operations team provides a full range of network, infrastructure and application support to both corporate and operations drilling customers located worldwide. Our efforts ensure highly available network infrastructure and communications, allowing our customers to operate efficiently, effectively and securely.

The Role

You will be responsible for managing and maintaining day to day operations of our corporate and customer facing network infrastructure. This includes ensuring the continued operation, stability and integrity of Pason’s voice, data, video and wireless network services. This is achieved by planning, designing and developing local area networks (LAN) and corporate wide area networks (WAN) solutions. In addition, you will participate in the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links in all Pason offices and datacenters. You will also work with internal project teams, users, and external customers to co-develop network solutions for commercial communications products.

Essential Duties and Responsibilities

  • Key contributor to a team responsible for deployment, management and maintenance of the corporate and customer facing networks
  • Ensuring integrity of all communication networks
  • Install, configure and maintain network hardware, systems, and software
  • Monitor system performance and implement performance tuning
  • Design and implementation of network fault-tolerance, diversity and disaster recovery initiatives
  • Strong analytical ability and professional office experience
  • Strong vendor (particularly with national telecoms) management skills
  • Strong interpersonal and team collaboration skills
  • Ability to work with minimal supervision, self-motivate, take ownership of an area of operations, identify issues, and work independently
  • Act as a network trusted expert (SME)
  • Participate in cross-functional teams to advise, collaborate, and deploy next-gen future network and operations products.
  • Capable of liaising and coordinating with national carriers to manage and operate our communications services to our customers.
  • Lead product proof of concepts with our product management team
  • Document problems, procedures and activities associated with communications hardware, providing proven resolutions
  • Participate in an on-call rotation for corporate & customer network Tier 3 outages

Knowledge, Skills, and Abilities

  • Advanced knowledge working with the following systems: All Fortinet suite of products, Cisco Network and Voice systems, Windows and Linux
  • Advanced knowledge in network design and implementation using Firewalls, Routers, Switches, Load balancers and Wireless LAN Controllers.
  • Deep understanding with networking protocols such as LAN, WAN, VLAN, TCP/IP, UDP, Latency, VoIP, QoS, EIGRP, BGP, OSPF, DMVPN, VRF, NHRP, PPP, MPLS, TSL & SSL and IPV4 & IPV6, NAT, QoS and Spanning-tree
  • Deep understanding of TCP/IP protocol suite and protocols such as HTTP, DHCP, DNS, SNMP, SMTP.
  • Implementation experience with security protocols and devices such as stateful firewall, IPS, IPSec, SSL/TLS as well as L2 security (DHCP snooping, ARP inspection).
  • Experience with Cisco routers and switches
  • Experience with Fortinet solutions
  • Experience with VoIP technologies (design and diagnosing Cisco based VoIP solutions).
  • Experience with networking implementation in the AWS and Azure environment
  • Knowledge with MPLS VPN technologies
  • Experience with Linux OS
  • A proven ability to work with teams in a constructive, cooperative and respectful manner
  • Confident, independent and self-motivated, with very good problem-solving skills
  • Must have the ability to communicate (with internal and external customers) via phone, email, and in person
  • Fluent verbal and written English communication skills

Qualifications

Experience 

  • 8+ years of related job experience as a Senior Network Analyst with preference to individuals with ISP or telecom experience.
  • Certifications in CCNP or CCIE preferred

Education

  • Bachelor’s in engineering Computer Science or IT or equivalent experience

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