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Voip Services Jobs in Springfield, LA (NOW HIRING)

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Voip Services information

See Springfield, LA salary details

$11

$23

$36

How much do voip services jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for voip services in Springfield, LA is $23.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $30.43 per hour, depending on experience, location, and employer.

What is the difference between Voip Services vs Network Engineers?

AspectVoip ServicesNetwork Engineers
CredentialsCertifications like CCNA, CCNP, VoIP-specific trainingCertifications like CCNA, CCNP, Cisco certifications
Work EnvironmentTelecommunications, IT service providers, call centersIT departments, telecom companies, network infrastructure firms
Industry UsageTelecom, customer service, unified communicationsNetworking, infrastructure, system design
Job FocusImplementing and managing VoIP systemsDesigning, maintaining, and troubleshooting networks

While Voip Services specialists focus on deploying and managing voice over IP solutions, Network Engineers design and maintain the broader network infrastructure that supports these services. Both roles require networking certifications and often work within the same industry environments, but their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive in VoIP services?

To thrive in VoIP Services, you need a solid understanding of networking fundamentals, telecommunication protocols (like SIP and RTP), and experience with VoIP platforms, often supported by relevant technical certifications such as CCNA or CompTIA Network+. Familiarity with VoIP hardware, PBX systems, troubleshooting tools, and network monitoring software is typically required. Excellent problem-solving, communication, and customer service skills help professionals address technical issues and explain solutions to non-technical users. These skills are essential to ensure reliable, high-quality voice communications and maintain seamless operations for clients or organizations.

What are VoIP services?

VoIP services, or Voice over Internet Protocol services, allow users to make voice calls using an internet connection instead of traditional phone lines. These services convert voice signals into digital data packets that are transmitted over the internet, enabling cost-effective and flexible communication. VoIP can be used on computers, smartphones, or dedicated VoIP phones, and often includes features like voicemail, call forwarding, and video conferencing. Businesses and individuals use VoIP services to reduce communication costs and enhance connectivity worldwide.

What are some typical challenges faced by professionals working in VoIP services, and how can they be addressed?

Professionals in VoIP services often encounter challenges related to network reliability, call quality, and security concerns. Ensuring consistent call quality requires close monitoring of network performance and quickly addressing issues like latency or packet loss. Security is also a major focus, as VoIP systems can be targeted by cyber threats such as phishing or denial-of-service attacks, so staying updated on best practices and using strong encryption is essential. Collaboration with IT, network engineers, and customer support teams is common to troubleshoot problems and deploy solutions effectively.

What is a Voip Services job?

A VoIP Services job involves managing and supporting Voice over Internet Protocol systems that enable voice communication over the internet. Roles may include network configuration, troubleshooting, and maintaining VoIP infrastructure, often requiring knowledge of networking, telephony protocols, and relevant certifications. These jobs are typically found in IT or telecommunications environments and may involve working with hardware, software, and service providers.
Voip Services jobs near you

Deployment Specialist - Gramercy

Bellwether Technology

Gramercy, LA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

The Opportunity

Bellwether Technology is an established IT Managed Service Provider located in the New Orleans area, serving businesses of all sizes and industries for over 40 years. We deliver strategic IT support to help our clients operate efficiently and grow with confidence. Our employee-centric culture is the heart of our success and has earned Bellwether recognition as a “Top Workplace” by The Times-Picayune for seven consecutive years. We are especially proud of this recognition as it’s based on feedback from our own team.


We are seeking a proactive, customer-focused Deployment Specialist to join our team. This position requires onsite client support 5-days a week at one of our client locations, giving you the opportunity to directly impact client operations and satisfaction. This role is hands-on, requiring regular interaction with operational teams, contractors, and plant personnel to support technology deployment, workstation setup, end-user support, and field operations across industrial refinery and mining environments. 


The Ideal Candidate

The ideal candidate has strong foundational IT skills, professional communication, and the ability to work safely and efficiently in high-compliance industrial facilities. The role includes support for both office and plant-floor devices, mobile equipment, and network-connected systems. A TWIC card is required for site access at our Gramercy facility


Your Daily Impact

  • Deploy, configure, and troubleshoot laptops, desktops, thin clients, tablets, scanners, and mobile devices.
  • Install and maintain industrial workstation setups (rugged devices, SAP terminals, Wi-Fi units, VoIP phones).
  • Perform hardware imaging using standard deployment tools (Autopilot/Intune, Meraki MDM, etc.).
  • Assist with network equipment staging (Meraki switches, APs, MX firewalls) under supervision.
  • Work safely in operational areas including refinery, warehouse, production lines, and outdoor facilities.
  • Support field network devices, mounted access points, and remote site communications (including Starlink/SAP VPN devices).
  • Assist instrumentation, operations, and maintenance teams with IT-related issues affecting plant systems.
  • Maintain deployment documentation, asset tracking, and ticketing updates in ITSM platform.
  • Follow all IT policies, cybersecurity practices, and change management procedures.
  • Ensure compliance with safety procedures, PPE requirements, and TWIC regulations for secured areas.
  • Provide Level 1 technical support for Windows 10/11, Microsoft O365, Teams, SharePoint, and SAP access.
  • Troubleshoot application, device, printing, and connectivity issues.
  • Support user onboarding/offboarding (account creation, access provisioning, device setup).

Measuring Your Success

  • Consistently resolve incidents within agreed-upon service levels.
  • Maintain accurate and timely updates in the ticketing system.
  • Provide excellent customer service that earns positive client feedback.
  • Contribute to team collaboration and uphold Bellwether’s service delivery standards.


Beneficial Knowledge

  • Experience in manufacturing, refinery, mining, or heavy-industrial operations (Mix of office and industrial field environments (refinery, warehouse, docks, and outdoor areas) PPE required in certain work zones (hard hat, safety glasses, FR clothing, steel-toe boots).
  • Familiarity with Intune, Meraki MDM, SAP terminal support, and VPN troubleshooting.
  • CompTIA A+, Network+, or similar certifications.
  • Valid driver’s license for travel between sites.


Requirements

  • TWIC Card (Transportation Worker Identification Credential) or ability to obtain one prior to employment.
  • 1–2 years of IT support or helpdesk experience (or equivalent technical certifications/education).
  • Knowledge of Windows OS, basic networking (TCP/IP, Wi-Fi), and Microsoft 365 suite.
  • Ability to lift 50 lbs, work on ladders, and move computer equipment safely.
  • Willingness to work in industrial plant environments (heat, noise, PPE zones).
  • Strong customer service and communication skills.


Compensation & Benefits:

  • Competitive salary and performance-based bonuses
  • Medical, dental, and vision insurance
  • 401(k) plan with company match
  • Paid vacation, sick leave, and holidays
  • Certification and mileage reimbursement
  • Professional development opportunities and company-sponsored events
  • Friendly, business-casual work environment


Additional Information: This position may require lifting equipment up to 50 lbs., prolonged periods of standing or sitting, and travel to and from client sites. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Sponsorship is not available for this position.


Bellwether is an Equal Opportunity Employer. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.