Familiarity with Modem over IP technologies, including Voice Band Data and Modem Relay * Proven background in system integration across voice systems, modem technologies, and fire alarm platforms
Familiarity with Modem over IP technologies, including Voice Band Data and Modem Relay * Proven background in system integration across voice systems, modem technologies, and fire alarm platforms
Senior Support Engineer Tier 4
Sunnyvale, CA · On-site
$104.50K - $135K/yr
Familiarity with Modem over IP technologies, including Voice Band Data and Modem Relay * Proven background in system integration across voice systems, modem technologies, and fire alarm platforms
Senior Support Engineer Tier 4
Sunnyvale, CA · On-site
$104.50K - $135K/yr
Familiarity with Modem over IP technologies, including Voice Band Data and Modem Relay * Proven background in system integration across voice systems, modem technologies, and fire alarm platforms
Senior Support Engineer Tier 4
Sunnyvale, CA · Remote
$104.50K - $135K/yr
Familiarity with Modem over IP technologies, including Voice Band Data and Modem Relay * Proven background in system integration across voice systems, modem technologies, and fire alarm platforms
Senior Support Engineer Tier 4
Sunnyvale, CA · Remote
$104.50K - $135K/yr
Familiarity with Modem over IP technologies, including Voice Band Data and Modem Relay * Proven background in system integration across voice systems, modem technologies, and fire alarm platforms
Network Engineer
Los Angeles, CA · On-site
... voice administration and monitoring, upgrades, troubleshooting and maintenance on network related projects, including services over Internet Protocol (IP), such as audio, video, telephony and data.
Network Engineer
Los Angeles, CA · On-site
... voice administration and monitoring, upgrades, troubleshooting and maintenance on network related projects, including services over Internet Protocol (IP), such as audio, video, telephony and data.
SR Network Engineer
Los Angeles, CA · On-site
$112.10K - $153.50K/yr
... voice administration and monitoring, upgrades, troubleshooting and maintenance on network related projects, including services over Internet Protocol (IP), such as audio, video, telephony and data.
SR Network Engineer
Los Angeles, CA · On-site
$112.10K - $153.50K/yr
... voice administration and monitoring, upgrades, troubleshooting and maintenance on network related projects, including services over Internet Protocol (IP), such as audio, video, telephony and data.
Director of Marketing, Memory Controllers
San Jose, CA · Hybrid
$187.20K - $347.60K/yr
Rambus, a premier chip and silicon IP provider making data faster and safer, is seeking to hire an ... With over 30 years of semiconductor experience, we are a leading provider of high-performance ...
Director of Marketing, Memory Controllers
San Jose, CA · Hybrid
$187.20K - $347.60K/yr
Rambus, a premier chip and silicon IP provider making data faster and safer, is seeking to hire an ... With over 30 years of semiconductor experience, we are a leading provider of high-performance ...
Dir Product Marketing
San Jose, CA · Hybrid
$210.20K - $315.20K/yr
Rambus, a premier chip and silicon IP provider making data faster and safer, is seeking to hire an ... With over 30 years of semiconductor experience, we are a leading provider of high-performance ...
Dir Product Marketing
San Jose, CA · Hybrid
$210.20K - $315.20K/yr
Rambus, a premier chip and silicon IP provider making data faster and safer, is seeking to hire an ... With over 30 years of semiconductor experience, we are a leading provider of high-performance ...
Director of Marketing, Memory Controllers
San Jose, CA · On-site
$187.20K - $347.60K/yr
Overview Rambus, a premier chip and silicon IP provider making data faster and safer, is seeking to ... With over 30 years of semiconductor experience, we are a leading provider of high-performance ...
Director of Marketing, Memory Controllers
San Jose, CA · On-site
$187.20K - $347.60K/yr
Overview Rambus, a premier chip and silicon IP provider making data faster and safer, is seeking to ... With over 30 years of semiconductor experience, we are a leading provider of high-performance ...
Dir Product Marketing
San Jose, CA · Hybrid
$210.20K - $315.20K/yr
Overview Rambus, a premier chip and silicon IP provider making data faster and safer, is seeking to ... With over 30 years of semiconductor experience, we are a leading provider of high-performance ...
Dir Product Marketing
San Jose, CA · Hybrid
$210.20K - $315.20K/yr
Overview Rambus, a premier chip and silicon IP provider making data faster and safer, is seeking to ... With over 30 years of semiconductor experience, we are a leading provider of high-performance ...
Director of Marketing, Memory Controllers
San Jose, CA · Hybrid
$187.20K - $347.60K/yr
Overview Rambus, a premier chip and silicon IP provider making data faster and safer, is seeking to ... With over 30 years of semiconductor experience, we are a leading provider of high-performance ...
Director of Marketing, Memory Controllers
San Jose, CA · Hybrid
$187.20K - $347.60K/yr
Overview Rambus, a premier chip and silicon IP provider making data faster and safer, is seeking to ... With over 30 years of semiconductor experience, we are a leading provider of high-performance ...
Dir Product Marketing
San Jose, CA · On-site
$210.20K - $315.20K/yr
Overview Rambus, a premier chip and silicon IP provider making data faster and safer, is seeking to ... With over 30 years of semiconductor experience, we are a leading provider of high-performance ...
Dir Product Marketing
San Jose, CA · On-site
$210.20K - $315.20K/yr
Overview Rambus, a premier chip and silicon IP provider making data faster and safer, is seeking to ... With over 30 years of semiconductor experience, we are a leading provider of high-performance ...
SR Network Engineer
Los Angeles, CA · On-site
$112.10K - $153.50K/yr
... voice administration and monitoring, upgrades, troubleshooting and maintenance on network related projects, including services over Internet Protocol (IP), such as audio, video, telephony and data.
SR Network Engineer
Los Angeles, CA · On-site
$112.10K - $153.50K/yr
... voice administration and monitoring, upgrades, troubleshooting and maintenance on network related projects, including services over Internet Protocol (IP), such as audio, video, telephony and data.
SR Network Engineer
Los Angeles, CA · On-site
$112.10K - $153.50K/yr
... voice administration and monitoring, upgrades, troubleshooting and maintenance on network related projects, including services over Internet Protocol (IP), such as audio, video, telephony and data.
SR Network Engineer
Los Angeles, CA · On-site
$112.10K - $153.50K/yr
... voice administration and monitoring, upgrades, troubleshooting and maintenance on network related projects, including services over Internet Protocol (IP), such as audio, video, telephony and data.
Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP ... As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops ...
Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP ... As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops ...
Communications Operations Coordinator
Culver City, CA · On-site
$70.50K - $80K/yr
Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP ... As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops ...
Communications Operations Coordinator
Culver City, CA · On-site
$70.50K - $80K/yr
Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP ... As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops ...
... holders and over 3,000 current licensees. Via Licensing Alliance, a subsidiary of Dolby ... Attract and retain top-tier talent in the IP space. * Be the Voice of the Market Internally Bring ...
... holders and over 3,000 current licensees. Via Licensing Alliance, a subsidiary of Dolby ... Attract and retain top-tier talent in the IP space. * Be the Voice of the Market Internally Bring ...
... holders and over 3,000 current licensees. Via Licensing Alliance, a subsidiary of Dolby ... Attract and retain top-tier talent in the IP space. * Be the Voice of the Market Internally Bring ...
... holders and over 3,000 current licensees. Via Licensing Alliance, a subsidiary of Dolby ... Attract and retain top-tier talent in the IP space. * Be the Voice of the Market Internally Bring ...
IT Support for NV Agency
Folsom, CA · On-site
Utility Telecom IP over Copper - 100 Mbps User Support * Approximately 65 Dell Latitude laptops of ... Nortel voice switch Equipment for Task 2 Network * Dell R420 server running VMSphere * Dell R720 ...
IT Support for NV Agency
Folsom, CA · On-site
Utility Telecom IP over Copper - 100 Mbps User Support * Approximately 65 Dell Latitude laptops of ... Nortel voice switch Equipment for Task 2 Network * Dell R420 server running VMSphere * Dell R720 ...
IT Support for NV Agency
Folsom, CA · On-site
... Telecom IP over Copper - 100 Mbps User Support Approximately 65 Dell Latitude laptops of various ... Nortel voice switch Equipment for Task 2 Network Dell R420 server running VMSphere Dell R720 ...
IT Support for NV Agency
Folsom, CA · On-site
... Telecom IP over Copper - 100 Mbps User Support Approximately 65 Dell Latitude laptops of various ... Nortel voice switch Equipment for Task 2 Network Dell R420 server running VMSphere Dell R720 ...
Senior Embedded Software Engineer - TeraWave
San Francisco, CA · On-site +1
$146.10K - $191.50K/yr
... IP, IPv6, voice, and video * Experience with software-defined networking (SDN) and network function virtualization (NFV) * Understanding of networking over constrained links and optimization ...
Senior Embedded Software Engineer - TeraWave
San Francisco, CA · On-site +1
$146.10K - $191.50K/yr
... IP, IPv6, voice, and video * Experience with software-defined networking (SDN) and network function virtualization (NFV) * Understanding of networking over constrained links and optimization ...
Voice Over Ip information
See California salary details
$5.22 - $11.65
10% of jobs
$11.65 - $18.07
0% of jobs
$18.07 - $24.50
2% of jobs
$24.50 - $30.93
0% of jobs
$30.93 - $37.35
8% of jobs
$38.87 is the 25th percentile. Wages below this are outliers.
$37.35 - $43.78
18% of jobs
The median wage is $47.71 / hr.
$43.78 - $50.21
19% of jobs
$50.21 - $56.64
16% of jobs
$57.80 is the 75th percentile. Wages above this are outliers.
$56.64 - $63.06
11% of jobs
$63.06 - $69.49
8% of jobs
$69.49 - $75.92
7% of jobs
$5
$47
$75
How much do voice over ip jobs pay per hour?
What are the key skills and qualifications needed to thrive as a Voice over IP (VoIP) Engineer, and why are they important?
What are some common challenges faced by Voice Over IP (VoIP) engineers in maintaining call quality?
What is Voice Over IP (VoIP)?
What is the difference between Voice Over Ip vs Call Center Agent?
| Aspect | Voice Over Ip | Call Center Agent |
|---|---|---|
| Required Credentials | Basic technical knowledge, certifications optional | Customer service training, sometimes certifications |
| Work Environment | Remote or office-based, technical setup needed | Office or call center environment, phone systems |
| Industry Usage | Telecommunications, IT, tech companies | Customer service, sales, support industries |
| Common Search/Comparison | Yes | Yes |
Voice Over Ip involves transmitting voice data over the internet, often requiring technical setup and network knowledge. Call Center Agents handle customer interactions via phone, focusing on communication skills. While both roles involve voice communication, VOIP is a technical service, whereas Call Center Agents are customer service professionals.

Other
Medical, Dental, Vision, Life, Retirement, PTO
Posted 9 days ago
Job description
About the Role:
The Senior Level 4 Support Engineer at Ooma partners closely with software development, product management, and engineering teams to solve complex customer challenges and improve product quality. This role goes beyond traditional support-owning issues end-to-end, contributing to product validation efforts, and helping shape future features through hands-on testing and feedback.
You'll play a key role in bridging real-world customer environments with internal development by troubleshooting advanced issues, participating in proof-of-concept work, and ensuring solutions are practical, scalable, and reliable. This position blends deep technical support expertise with systems integration and product insight.
What You'll Do:
- Debug and resolve complex field issues, driving them through to timely resolution
- Perform hands-on, day-to-day troubleshooting across voice, fax, fire alarm signaling, and remote programming workflows in production environments
- Partner with engineering teams to identify product deficiencies and develop effective solutions
- Provide clear, actionable feedback to improve product quality and reliability
- Review and validate test setups to ensure alignment with customer environments and real-world use cases
- Execute testing, system integration, and Level 4 support for escalated customer issues
- Collaborate cross-functional to support the development of new features and bug fixes.
- Analyze system behavior and test results to ensure solutions meet customer and field requirements
- Leverage AI tools to improve support productivity, streamline workflows, and reduce resolution times
Experience We're Looking For:
- 8+ years of experience working with VoIP, modems, alarm systems, and related technologies
- Strong expertise in VoIP protocols and advanced diagnostics, including SIP traces, PCAP analysis, and signaling logs
- Hands-on experience with alarm signaling formats such as SIA8, SIA 20, Contact ID, SK 4/2, BFSK 14 and BFSK 23
- Familiarity with Modem over IP technologies, including Voice Band Data and Modem Relay
- Proven background in system integration across voice systems, modem technologies, and fire alarm platforms
- Experience using scripting or automation to streamline workflows and repetitive tasks
- Ability to navigate evolving priorities and adapt to changing customer and technical needs
- Clear communicator with strong collaboration, organization, and problem-solving skills
What We Offer:
Working at Ooma means being a team player, while allowing your individual voice to come through. And, you'll receive competitive compensation, benefits and generous company perks.
- Comprehensive Medical/Dental/Vision insurance for you and eligible dependents
- HMO, PPO's or a PPO with a HDHP (including HSA, which Ooma helps fund)
- Employer Paid Income Protection Benefits (Basic Life and AD&D, Short- and Long-term disability)
- FSA Healthcare & Dependent Care
- Commuter Benefits
- Voluntary Accident, Critical Illness, Hospital Indemnity and Legal
- 401(k), including employer match, and Roth
- Employee Stock Purchase Plan (ESPP)
- Paid Time off, Sick Time, as well as corporate holidays observed
- Employee Assistance Program
- Life Balance benefits with Travel Assistance Services and Identity Theft
- Additional Benefits include a Discount Program, Credit Union, Medicare Assistance, etc
Ooma is an equal-opportunity employer committed to recruiting, employing, retaining, promoting, and otherwise treating all employees on the basis of merit, qualifications, and competence. We do not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local laws.
About ooma
Sourced by ZipRecruiter
Industry
Telecommunications
Company size
501 - 1,000 Employees
Headquarters location
Sunnyvale, CA, US
Year founded
2004