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Voice Over Ip Jobs in California (NOW HIRING)

Familiarity with Modem over IP technologies, including Voice Band Data and Modem Relay * Proven background in system integration across voice systems, modem technologies, and fire alarm platforms

Senior Support Engineer Tier 4

Sunnyvale, CA · On-site

$104.50K - $135K/yr

Familiarity with Modem over IP technologies, including Voice Band Data and Modem Relay * Proven background in system integration across voice systems, modem technologies, and fire alarm platforms

Senior Support Engineer Tier 4

Sunnyvale, CA · Remote

$104.50K - $135K/yr

Familiarity with Modem over IP technologies, including Voice Band Data and Modem Relay * Proven background in system integration across voice systems, modem technologies, and fire alarm platforms

SR Network Engineer

Los Angeles, CA · On-site

$112.10K - $153.50K/yr

... voice administration and monitoring, upgrades, troubleshooting and maintenance on network related projects, including services over Internet Protocol (IP), such as audio, video, telephony and data.

Dir Product Marketing

San Jose, CA · Hybrid

$210.20K - $315.20K/yr

Rambus, a premier chip and silicon IP provider making data faster and safer, is seeking to hire an ... With over 30 years of semiconductor experience, we are a leading provider of high-performance ...

Dir Product Marketing

San Jose, CA · Hybrid

$210.20K - $315.20K/yr

Overview Rambus, a premier chip and silicon IP provider making data faster and safer, is seeking to ... With over 30 years of semiconductor experience, we are a leading provider of high-performance ...

Dir Product Marketing

San Jose, CA · On-site

$210.20K - $315.20K/yr

Overview Rambus, a premier chip and silicon IP provider making data faster and safer, is seeking to ... With over 30 years of semiconductor experience, we are a leading provider of high-performance ...

SR Network Engineer

Los Angeles, CA · On-site

$112.10K - $153.50K/yr

... voice administration and monitoring, upgrades, troubleshooting and maintenance on network related projects, including services over Internet Protocol (IP), such as audio, video, telephony and data.

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Voice Over Ip information

See California salary details

$5

$47

$75

How much do voice over ip jobs pay per hour?

As of May 28, 2026, the average hourly pay for voice over ip in California is $47.54, according to ZipRecruiter salary data. Most workers in this role earn between $38.65 and $59.33 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Voice over IP (VoIP) Engineer, and why are they important?

To thrive as a VoIP Engineer, you need a strong understanding of networking fundamentals, telecommunication protocols (such as SIP and RTP), and typically a degree in computer science or a related field. Familiarity with VoIP platforms (like Cisco Unified Communications or Asterisk), network monitoring tools, and relevant certifications such as CCNA Voice or CompTIA Network+ are highly valued. Strong analytical skills, effective communication, and problem-solving abilities are essential soft skills for diagnosing and resolving complex voice network issues. These competencies ensure reliable, high-quality voice communication systems that support business operations.

What are some common challenges faced by Voice Over IP (VoIP) engineers in maintaining call quality?

VoIP engineers often encounter challenges such as network latency, jitter, and packet loss, which can significantly affect call quality. Ensuring a stable and high-performing network infrastructure is crucial, as even minor disruptions can lead to dropped calls or poor audio. Engineers must frequently monitor network performance, implement Quality of Service (QoS) protocols, and troubleshoot issues in real time. Collaborating with IT teams to optimize network settings and respond quickly to user feedback is also a key part of the role.

What is Voice Over IP (VoIP)?

Voice Over IP (VoIP) is a technology that allows people to make voice calls using an internet connection instead of a regular (analog) phone line. VoIP converts your voice into digital data packets that are transmitted over the internet or a private network. This technology is widely used in both personal and business communications because it can be more cost-effective and flexible than traditional telephone systems. VoIP services often offer additional features like video calls, messaging, and integration with other applications.

What is the difference between Voice Over Ip vs Call Center Agent?

AspectVoice Over IpCall Center Agent
Required CredentialsBasic technical knowledge, certifications optionalCustomer service training, sometimes certifications
Work EnvironmentRemote or office-based, technical setup neededOffice or call center environment, phone systems
Industry UsageTelecommunications, IT, tech companiesCustomer service, sales, support industries
Common Search/ComparisonYesYes

Voice Over Ip involves transmitting voice data over the internet, often requiring technical setup and network knowledge. Call Center Agents handle customer interactions via phone, focusing on communication skills. While both roles involve voice communication, VOIP is a technical service, whereas Call Center Agents are customer service professionals.

What job categories do people searching Voice Over Ip jobs in California look for? The top searched job categories for Voice Over Ip jobs in California are:
What cities in California are hiring for Voice Over Ip jobs? Cities in California with the most Voice Over Ip job openings:
Infographic showing various Voice Over Ip job openings in California as of May 2026, with employment types broken down into 90% Full Time, and 10% Contract. Highlights an 100% In-person job distribution, with an average salary of $98,886 per year, or $47.5 per hour.
Senior Support Engineer Tier 4

Senior Support Engineer Tier 4

Ooma

Sunnyvale, CA

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Job description

About the Role: 

The Senior Level 4 Support Engineer at Ooma partners closely with software development, product management, and engineering teams to solve complex customer challenges and improve product quality. This role goes beyond traditional support-owning issues end-to-end, contributing to product validation efforts, and helping shape future features through hands-on testing and feedback. 

You'll play a key role in bridging real-world customer environments with internal development by troubleshooting advanced issues, participating in proof-of-concept work, and ensuring solutions are practical, scalable, and reliable. This position blends deep technical support expertise with systems integration and product insight. 

What You'll Do: 

  • Debug and resolve complex field issues, driving them through to timely resolution 
  • Perform hands-on, day-to-day troubleshooting across voice, fax, fire alarm signaling, and remote programming workflows in production environments  
  • Partner with engineering teams to identify product deficiencies and develop effective solutions 
  • Provide clear, actionable feedback to improve product quality and reliability
  • Review and validate test setups to ensure alignment with customer environments and real-world use cases 
  • Execute testing, system integration, and Level 4 support for escalated customer issues  
  • Collaborate cross-functional to support the development of new features and bug fixes.
  • Analyze system behavior and test results to ensure solutions meet customer and field requirements
  • Leverage AI tools to improve support productivity, streamline workflows, and reduce resolution times 

Experience We're Looking For: 

  • 8+ years of experience working with VoIP, modems, alarm systems, and related technologies 
  • Strong expertise in VoIP protocols and advanced diagnostics, including SIP traces, PCAP analysis, and signaling logs 
  • Hands-on experience with alarm signaling formats such as SIA8, SIA 20, Contact ID, SK 4/2, BFSK 14 and BFSK 23
  • Familiarity with Modem over IP technologies, including Voice Band Data and Modem Relay  
  • Proven background in system integration across voice systems, modem technologies, and fire alarm platforms  
  • Experience using scripting or automation to streamline workflows and repetitive tasks  
  • Ability to navigate evolving priorities and adapt to changing customer and technical needs  
  • Clear communicator with strong collaboration, organization, and problem-solving skills 

What We Offer: 

Working at Ooma means being a team player, while allowing your individual voice to come through. And, you'll receive competitive compensation, benefits and generous company perks. 

  • Comprehensive Medical/Dental/Vision insurance for you and eligible dependents
    • HMO, PPO's or a PPO with a HDHP (including HSA, which Ooma helps fund) 
  • Employer Paid Income Protection Benefits (Basic Life and AD&D, Short- and Long-term disability)
  • FSA Healthcare & Dependent Care
  • Commuter Benefits
  • Voluntary Accident, Critical Illness, Hospital Indemnity and Legal
  • 401(k), including employer match, and Roth
  • Employee Stock Purchase Plan (ESPP)
  • Paid Time off, Sick Time, as well as corporate holidays observed
  • Employee Assistance Program
  • Life Balance benefits with Travel Assistance Services and Identity Theft 
  • Additional Benefits include a Discount Program, Credit Union, Medicare Assistance, etc

Ooma is an equal-opportunity employer committed to recruiting, employing, retaining, promoting, and otherwise treating all employees on the basis of merit, qualifications, and competence. We do not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local laws.