Implement and maintain visual management systems (e.g. dashboards, KPIs, workflow displays) to increase team transparency, alignment, and accountability. * Lead daily Gemba meetings to review ...
Implement and maintain visual management systems (e.g. dashboards, KPIs, workflow displays) to increase team transparency, alignment, and accountability. * Lead daily Gemba meetings to review ...
Audio-Visual Technician (Casual Part-Time)
Ottawa, ON · On-site
CA$30/hr
Reporting to the Senior Manager, Infrastructure Services and working under the direction of the Audio-Visual Specialist, an Audio-Visual Technician will perform a variety of tasks and work with audio ...
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Audio-Visual Technician (Casual Part-Time)
Ottawa, ON · On-site
CA$30/hr
Reporting to the Senior Manager, Infrastructure Services and working under the direction of the Audio-Visual Specialist, an Audio-Visual Technician will perform a variety of tasks and work with audio ...
Third Key Holder, Visual
London, ON · On-site
CA$18.45 - CA$18.95/hr
The role collaborates with management to ensure efficient store and stockroom operations. In the absence of team leaders, the Third Key Holder, Visual is responsible for all store operations.
Third Key Holder, Visual
London, ON · On-site
CA$18.45 - CA$18.95/hr
The role collaborates with management to ensure efficient store and stockroom operations. In the absence of team leaders, the Third Key Holder, Visual is responsible for all store operations.
Third Key Holder, Visual
Brampton, ON · On-site
CA$18.45 - CA$18.95/hr
The role collaborates with management to ensure efficient store and stockroom operations. In the absence of team leaders, the Third Key Holder, Visual is responsible for all store operations.
Third Key Holder, Visual
Brampton, ON · On-site
CA$18.45 - CA$18.95/hr
The role collaborates with management to ensure efficient store and stockroom operations. In the absence of team leaders, the Third Key Holder, Visual is responsible for all store operations.
Third Key Holder, Visual
Kitchener, ON · On-site
CA$18.45 - CA$18.95/hr
The role collaborates with management to ensure efficient store and stockroom operations. In the absence of team leaders, the Third Key Holder, Visual is responsible for all store operations.
Third Key Holder, Visual
Kitchener, ON · On-site
CA$18.45 - CA$18.95/hr
The role collaborates with management to ensure efficient store and stockroom operations. In the absence of team leaders, the Third Key Holder, Visual is responsible for all store operations.
Third Key Holder, Visual
Brampton, ON · On-site
CA$18.45 - CA$18.95/hr
The role collaborates with management to ensure efficient store and stockroom operations. In the absence of team leaders, the Third Key Holder, Visual is responsible for all store operations.
Third Key Holder, Visual
Brampton, ON · On-site
CA$18.45 - CA$18.95/hr
The role collaborates with management to ensure efficient store and stockroom operations. In the absence of team leaders, the Third Key Holder, Visual is responsible for all store operations.
Support the Store Management Team by driving consistent implementation of adidas Visual Merchandising standards, seasonal directives, commercial priorities, and product presentation strategies. Key ...
Support the Store Management Team by driving consistent implementation of adidas Visual Merchandising standards, seasonal directives, commercial priorities, and product presentation strategies. Key ...
Third Key Holder, Visual
Ottawa, ON · On-site
CA$18.45 - CA$18.95/hr
The role collaborates with management to ensure efficient store and stockroom operations. In the absence of team leaders, the Third Key Holder, Visual is responsible for all store operations.
Third Key Holder, Visual
Ottawa, ON · On-site
CA$18.45 - CA$18.95/hr
The role collaborates with management to ensure efficient store and stockroom operations. In the absence of team leaders, the Third Key Holder, Visual is responsible for all store operations.
Third Key Holder, Visual
Brantford, ON · On-site
CA$18.45 - CA$18.95/hr
The role collaborates with management to ensure efficient store and stockroom operations. In the absence of team leaders, the Third Key Holder, Visual is responsible for all store operations.
Third Key Holder, Visual
Brantford, ON · On-site
CA$18.45 - CA$18.95/hr
The role collaborates with management to ensure efficient store and stockroom operations. In the absence of team leaders, the Third Key Holder, Visual is responsible for all store operations.
Third Key Holder, Visual
CA$18.45 - CA$18.95/hr
The role collaborates with management to ensure efficient store and stockroom operations. In the absence of team leaders, the Third Key Holder, Visual is responsible for all store operations.
Third Key Holder, Visual
CA$18.45 - CA$18.95/hr
The role collaborates with management to ensure efficient store and stockroom operations. In the absence of team leaders, the Third Key Holder, Visual is responsible for all store operations.
Support the Store Management Team by driving consistent implementation of adidas Visual Merchandising standards, seasonal directives, commercial priorities, and product presentation strategies. Key ...
Support the Store Management Team by driving consistent implementation of adidas Visual Merchandising standards, seasonal directives, commercial priorities, and product presentation strategies. Key ...
Third Key Holder, Visual
London, ON · On-site
CA$18.45 - CA$18.95/hr
The role collaborates with management to ensure efficient store and stockroom operations. In the absence of team leaders, the Third Key Holder, Visual is responsible for all store operations.
Third Key Holder, Visual
London, ON · On-site
CA$18.45 - CA$18.95/hr
The role collaborates with management to ensure efficient store and stockroom operations. In the absence of team leaders, the Third Key Holder, Visual is responsible for all store operations.
Third Key Holder, Visual
Brantford, ON · On-site
CA$18.45 - CA$18.95/hr
The role collaborates with management to ensure efficient store and stockroom operations. In the absence of team leaders, the Third Key Holder, Visual is responsible for all store operations.
Third Key Holder, Visual
Brantford, ON · On-site
CA$18.45 - CA$18.95/hr
The role collaborates with management to ensure efficient store and stockroom operations. In the absence of team leaders, the Third Key Holder, Visual is responsible for all store operations.
Third Key Holder, Visual
Kitchener, ON · On-site
CA$18.45 - CA$18.95/hr
The role collaborates with management to ensure efficient store and stockroom operations. In the absence of team leaders, the Third Key Holder, Visual is responsible for all store operations.
Third Key Holder, Visual
Kitchener, ON · On-site
CA$18.45 - CA$18.95/hr
The role collaborates with management to ensure efficient store and stockroom operations. In the absence of team leaders, the Third Key Holder, Visual is responsible for all store operations.
Intern, Process Management - Summer 2027
Toronto, ON · Hybrid
CA$45K - CA$75K/yr
Use of various techniques and tools to define, manage and improve processes, like Visual Management, Business Process Management, Lean, and Six Sigma * Apply different methods for process ...
Intern, Process Management - Summer 2027
Toronto, ON · Hybrid
CA$45K - CA$75K/yr
Use of various techniques and tools to define, manage and improve processes, like Visual Management, Business Process Management, Lean, and Six Sigma * Apply different methods for process ...
Use a variety of techniques and tools to define, manage and improve processes, like Visual Management, Business Process Management, Lean, and Six Sigma * Maintain knowledge of regulatory requirements ...
Use a variety of techniques and tools to define, manage and improve processes, like Visual Management, Business Process Management, Lean, and Six Sigma * Maintain knowledge of regulatory requirements ...
Operations Lead - Rideau Centre
Ottawa, ON · On-site
The Operations Lead will work closely with the Operations & Visual Manager in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store ...
Operations Lead - Rideau Centre
Ottawa, ON · On-site
The Operations Lead will work closely with the Operations & Visual Manager in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store ...
The Operations Lead will work closely with the Operations & Visual Manager in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store ...
The Operations Lead will work closely with the Operations & Visual Manager in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store ...
Controls Engineering Manager
Cambridge, ON · On-site
CA$124K - CA$170K/yr
Implement visual management systems (e.g., control boards) to drive transparency and performance. Identify improvement opportunities, standardize best practices, and lead Lean/Six Sigma initiatives ...
Controls Engineering Manager
Cambridge, ON · On-site
CA$124K - CA$170K/yr
Implement visual management systems (e.g., control boards) to drive transparency and performance. Identify improvement opportunities, standardize best practices, and lead Lean/Six Sigma initiatives ...
Senior Designer, Visual Communications
CA$65K - CA$75K/yr
You'd work closely with the Design Director and/or Project Manager to lead multi-faceted design projects on tight deadlines * Produce strong design concepts and directions under a variety of brand ...
Senior Designer, Visual Communications
CA$65K - CA$75K/yr
You'd work closely with the Design Director and/or Project Manager to lead multi-faceted design projects on tight deadlines * Produce strong design concepts and directions under a variety of brand ...
Visual Management information
What does a visual management do?
A visual management professional implements visual tools such as charts, boards, and signage to improve communication, workflow, and efficiency in a workplace. They often work in manufacturing, logistics, or office environments to help teams quickly understand status, priorities, and issues, supporting continuous improvement and operational transparency.
What cities in Ontario are hiring for Visual Management jobs?
Cities in Ontario with the most Visual Management job openings:
Full-time
Medical, Dental, Vision, Life, PTO
Re-posted 11 days ago
Job description
Customer Service ManagerThe Company
Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We're a fast growing, publicly traded company (NYSE: ZWS), with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers flourish and grow.
Named by Newsweek as One of America's Most Responsible Companies and an Energage USA Top Workplace, at Zurn Elkay Water Solutions Corporation, we never forget that our people are at the center of what makes us successful. They are the driving force behind our superior quality, product ingenuity, and exceptional customer experience. Our commitment to our people and their professional development is a recipe for success that has fueled our growth for over 100 years, as one of today's leading international suppliers of plumbing and water delivery solutions.
Headquartered in Milwaukee, WI, Zurn Elkay Water Solutions Corporation employs over 2800 employees worldwide, working from 24 locations across the U.S., China, Canada, Dubai, and Mexico, with sales offices available around the globe. We hope you'll visit our website and learn more about Zurn Elkay at zurnelkay.com.
If you're ready to join a company where what you do makes a difference and you have pride in the work you are doing, talk to us about joining the Zurn Elkay Water Solutions Corporation family!
The Customer Service Manager (Regional Operations Support Manager) oversees the end-to-end customer care management to ensure exceptional customer experience. This role leads a team responsible for order entry, product selection support, and ongoing order lifecycle management, while driving operational excellence through visual daily management and continuous improvement practices. The manager is held accountable to delivering customer care metrics that improve the overall customer experience, including phone calls, case management, and order entry.
This position will reside in Brampton, ON, which is the location of our Toronto service Centre. This person will report to the Regional Operations Manager. This position will be responsible for managing and leading a team to execute the responsibilities as noted.
Key Accountabilities- Support accurate and timely entry of all customer orders, ensuring alignment with pricing, terms, and product specifications & BOM's.
- Track, communicate, and drive metrics such as order accuracy, order entry time, phone calls, emails, RMA's , part set ups, and others.
- Leverage call & email trends to understand root causes of customer questions and work cross functionally to proactively address these gaps in information availability.
- Identify inefficiencies in order processing, communication, or systems, and lead improvement projects to reduce waste and improve service quality.
- Develop standard workflows, quality checks, and service-level expectations for metrics.
- Implement and maintain visual management systems (e.g. dashboards, KPIs, workflow displays) to increase team transparency, alignment, and accountability.
- Lead daily Gemba meetings to review performance, escalation issues, allocate resources, and communicate priorities.
- Champion a culture of continuous improvement using Lean, Six Sigma, or similar methodologies.
- Partner with IT and business stakeholders to optimize CRM, ERP, and other systems supporting the customer care function.
- Analyzes and measures the effectiveness of existing contact center processes and develops sustainable, repeatable, and quantifiable process improvements.
- Lead, coach, and develop a high-performing customer care team, fostering a positive, customer-centric culture.
- Model professional communication, problem-solving, and customer-first decision making.
Qualifications/Requirements
- Bachelor's degree in a related field (preferred)
- 7+ years' experience in Customer Service/Customer Care
- 5+ years' experience managing a Customer Service team
- Excellent communication and people skills
- Strong leadership skills
- Strong commitment to employee development and engagement
- Good writing/administrative skills, including computer skills (MS Office)
- Demonstrated proficiency in time and project management.
- Team oriented with the ability to influence others
- Experience with d365 a plus
Capabilities and Success Factors
- Business Insight - Applying knowledge of business and the marketplace to advance the organization's goals.
- Customer Focused - Driven to provide world class Customer Service
- Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Ensures Accountability - Holding self and others accountable to meet commitments.
- Drives Results - Consistently achieving results, even under tough circumstances.
- Being Resilient - Rebounding from setbacks and adversity when facing difficult situations.
Total Rewards and Benefits
- Competitive Salary
- Medical, Dental, Vision, Disability, AD&D, and Life Insurance
- Competitive vacation policy
- 12 Paid Holidays
- Annual Bonus Eligibility
- Educational Reimbursement
- DCPP with eligible matching
- Employee Stock Purchase Plan - purchase company stock at a discount!
- Competitive Salary
- Medical, Dental, Vision, LTD, AD&D, and Life Insurance
- Competitive vacation policy
- 12 Paid Holidays
- Annual Bonus Eligibility
- Educational Reimbursement
- DCPP with eligible matching
- Employee Stock Purchase Plan - purchase company stock at a discount!
**THIRD PARTY AGENCY: Any unsolicited submissions received from recruitment agencies will be considered property of Zurn Elkay, and we will not be liable for any fees or obligations related to those submissions.**
Zurn Elkay is an equal opportunity employer who provides an inclusive and diverse work environment. We are committed to providing reasonable accommodations for applicants upon request at any stage of the recruitment process.