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Job Title: Client Services Representative, Visual Arts
Bargaining Unit: CUPE 3251
Language Requirement: English Essential
Vacancy Status: Temporary vacancy – fixed term

Cornwall is a beautiful community with a population of 47,000 situated on the banks of the St. Lawrence River in Eastern Ontario. The city offers a wide array of urban amenities, making it an excellent place for a career and raising a family. With a growing economy, expanding population and fantastic quality of life, there has never been a better time to start the next phase of your career with the City of Cornwall! Cornwall is a diverse and progressive community where residents and partners feel safe, welcomed, and enjoy a high quality of life supported by access to financially responsible and sustainable municipal services and infrastructure. 

Position Summary

The Client Services Representative, Visual Arts is responsible for day-to-day operations of the gallery, providing assistance for administrative tasks, exhibition preparation and visitor services as well as assisting in the planning and development of engaging visual arts programs for diverse community groups. The Client Services Representative will collaborate with participants of varying ages and skill levels to create a dynamic and inclusive environment that supports the municipality's cultural and recreational objectives.

Key Responsibilities

• Assist in the preparation, installation, and sales of art exhibitions and displays.
• Answer visitor enquiries related to the gallery, exhibitions, and displays.
• Perform administrative tasks and assist with the sale of artwork.
• Engage with participants to foster a positive, inclusive, and supportive learning environment.
• Manage program materials, supplies, and equipment, ensuring they are properly maintained and organized.
• Collaborate with municipal staff and community organizations to support art-related initiatives and events.
• Promote programs through community outreach, social media, and partnerships with local artists or organizations.
• Provide support in organizing, promoting, and handling gallery events, exhibitions, and presentations.

Leadership of Others

• N/A

Position Requirements

Education & Certifications:

• Diploma in Fine Arts, Visual Arts, Art Education, or a related field.

Experience:

• Minimum 2 years of experience in visual arts instruction, program facilitation, community arts programming, or equivalent work experience in the visual arts field.

Knowledge, Skills, and Abilities:

• Artistic Expertise: Strong knowledge of various visual arts techniques, mediums, and instructional methods.
• Instructional Skills: Proven ability to teach and inspire individuals with varying levels of artistic experience.
• Creativity: Ability to develop innovative programs that engage participants and encourage creative exploration.
• Communication: Excellent verbal and written communication skills to effectively interact with participants, staff, and community members.
• Organization: Strong ability to plan, coordinate, and manage multiple programs simultaneously.
• Adaptability: Flexibility to adjust instructional methods to meet the diverse needs of program participants.
• Collaboration: Ability to work effectively with municipal staff, community partners, and local artists.
• Cultural Awareness: Understanding of diverse cultural perspectives and the ability to create inclusive programming.
• Problem-Solving: Strong ability to address challenges creatively and efficiently within program settings.
• Technical Proficiency: Proficiency in Microsoft Office, recreation facility management software and marketing tools such as social media platforms and graphic design software. 

Working Conditions

• Work is performed in various settings, including classrooms, community centers, art studios, and outdoor environments.
• Standard business hours, Monday to Friday, with some flexibility required based on program schedules and special events.
• This role involves potential exposure to chemicals used in visual arts programs.
• Cognitive demands include engaging participants respectfully and inclusively to create a positive learning or cultural experience and adjusting plans or resources quickly when there are last-minute changes to exhibitions, events, or staff availability.
• Physical demands include periods of sitting and standing, as well as occasional lifting and transporting of art supplies and equipment

If selected for this role, you will need to provide:

• Successful reference check (two work-related references, with a minimum of one being a direct supervisor)
• Satisfactory Criminal Record and Judicial Matters Check
• Proof of certifications

Additional Information:
The Corporation of The City of Cornwall strives to promote and demonstrate the values of Equity, Diversity, and Inclusion. We are committed to reflecting the diversity of the community we serve and encourage qualified candidates of all backgrounds and abilities to apply. Accommodation will be provided in all parts of the hiring process as required. Applicants need to make their needs known in advance.

We thank all applicants for their interest, however, only those selected for interviews will be contacted.  Information collected will be handled in accordance with the Municipal Freedom of Information and Protection of Privacy Act.

The City of Cornwall is an equal-opportunity employer committed to an inclusive, barrier-free recruitment and selection process. At the City, we respect, encourage and celebrate our diversity. The City of Cornwall is committed to providing accommodation throughout the recruitment process. If you require accommodation, please notify us and we will work with you to meet your needs.

Please save a copy of this posting for your records. Please ensure that your application clearly demonstrates how you meet each of the required qualifications. Please note, selection for further consideration will be based on the information you provide in your application. Interviews may be conducted virtually through Microsoft Teams or in-person.

To see the full job posting, please visit https://www.cornwall.ca/en/city-hall/careers.aspx