Visual Assistant Jobs in Sooke, BC (NOW HIRING)

* Simple Staffing is hiring for this position on behalf of MUJI CANADA LIMITED *

MUJI Assistant Store Manager, Mayfair Shopping Centre | G2

MUJI CANADA LIMITED is actively seeking an Assistant Store Manager to join our upcoming Victoria, BC location. This is a multi-faceted role where you will have the opportunity to be involved in a variety of functions. If your experience/education and/or skill set match our needs, we want to hear from you!

Role and Responsibilities

Sales

      Introduce and promote all categories of merchandise demonstrating consistently high standards in all areas of operations.

      Drive KPIs through business analysis.

      Develops team members by working shoulder-to-shoulder to build capability, ensuring operational standards and the best customer experience is delivered in the store.

      Understands store specific barriers to growth and ensure associates are focused on top priorities to deliver the best customer experience.

      Deal promptly and efficiently with customer complaints and in accordance with company policy

      Communicate customer views and reactions to Store Manager and Support Office, when applicable

      Ensure all areas are appropriately staffed at all times of the day and all customers' needs are met

      Be fully aware of Company's Key Performance Indicators (KPI's) and key calendar dates

      Manage inventory by determining appropriate inventory levels; anticipating customer demand

      Prepares requested reports

      Helps customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery

      Maintain superior knowledge of point of sale system 

Visual Merchandising

      Assist in the layout and display of merchandise in line with the company visual standards

      Maintain a high level of cleanliness throughout the store at all times

      Use weekly reports to maintain detailed stock information for practical display use

      Be conversant in all product knowledge and communicate information to staff

      Be aware of all advertising to appropriately inform staff and promote products

      Ensure customer satisfaction by seasonal merchandising presentation

Team Management

      Leading through our values while effectively collaborating and communicating information to deliver the right experience.

      Trains store staff by reviewing and revising orientation to products and sales training materials, delivering training sessions, reviewing staff job results and learning needs with store manager

      Work with the manager to perfect the customers journey with focused customer service training and best seller information.

      Has a plan in place to prioritize the right work and achieve established goals.

      Oversee stock supervisor in the maintenance and replenishment of stock, transferring and receiving stock and stockroom organization

      Ensure staff breaks are rotated daily and adhered to

Human Resources

      Provide support to the store manager in recruiting new staff in accordance with company procedures.

      Work with the store manager to ensure all staff receives appropriate and necessary training to perform their duties at a high standard.

      Ensure that schedule is created to have the right people, at the right time, doing the right work to maximize on driving sales and customer experience.

Health, Safety & Security

      Ensure company policy on Health and Safety is adhered to

      Maintain profits by ensuring a clean sales floor and store environment

      Takes responsibility for security of the store as well as stock and cash and escalate any issues.

      Limit stock losses to the minimum working with commercial averages (maximum of 2% of sales)

      Maintain awareness of security with all staff members. Seek to heighten awareness on shop floor

      Responsible for exercising control over all company assets and assisting in the inventory process

      Ensure incident reports are filled to record any unusual occurrence

 Qualifications 

      A brand ambassador with passion for our products and philosophy

      Ability to multi-task and have attention to detail

      Prioritize and understand the importance of time management

      Flexible availability - mornings, evenings and weekends

      A passion for details and seeing things others don't

      Love working in the stores. Love working with people. Love your customers

      Ability to deliver the 4 MUJI values of Happiness, Work, Culture and Goals

Benefits

Health insurance, Paid time off, Dental insurance, Vision insurance, Flexible schedule, Parental leave, Employee discount, Life insurance, Referral program, Other