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Visitor Services Associate Jobs in Austin, TX (NOW HIRING)

K2services

Office Services Associate

Austin, TX · On-site

$23/hr

The Office Services Associate position will be a highly visible point of contact to our internal ... visitors. * Receive, sort, distribute, and track incoming and outgoing mail, packages, and ...

Opensity Solutions

Office Services Associate

Austin, TX · On-site

$23/hr

The Office Services Associate position will be a highly visible point of contact to our internal ... visitors. * Receive, sort, distribute, and track incoming and outgoing mail, packages, and ...

Opensity Solutions

Office Services Associate

Austin, TX · On-site

$23/hr

The Office Services Associate position will be a highly visible point of contact to our internal ... visitors. * Receive, sort, distribute, and track incoming and outgoing mail, packages, and ...

TransPerfect

Client Services Associate

Austin, TX · On-site

... visit our website at www.transperfect.com. What You Will Be Doing The position of the Client Services Associate is responsible for serving as the first level of support to existing clients, and ...

Gallagher

Client Service Associate

Austin, TX

$14.25 - $19.75/hr

Introduction At Gallagher Benefit Services, you're a trusted partner to organizations navigating ... For more information, visit our Benefits page. * Competitive compensation * Comprehensive benefits ...

Compass Group

NUTRITION OPERATOR (FULL TIME)

Austin, TX · On-site

$18.75/hr

... Services, and our mission is to serve up hospitality for patients, families, and visitors at ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...

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All JobsVisitor Services Associate JobsVisitor Services Associate Jobs in Austin, TX

Visitor Services Associate information

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$9

$20

$42

How much do visitor services associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for visitor services associate in Austin, TX is $20.95, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $20.48 per hour, depending on experience, location, and employer.

What is a visitor services associate?

Visitor Services Associates are frontline staff members who assist guests at museums, galleries, parks, or other public venues. Their primary responsibilities include greeting visitors, providing information about exhibits or services, selling tickets, and ensuring a welcoming and safe environment. They may also handle customer inquiries, resolve issues, and support special events. This role is essential for creating a positive guest experience and representing the organization to the public.

What are some common challenges faced by visitor services associates and how can they be managed effectively?

Visitor Services Associates often encounter challenges such as handling high visitor volumes during peak hours, addressing diverse visitor needs, and resolving unexpected issues quickly. Effective communication, patience, and strong problem-solving skills are essential for managing these situations. Many organizations provide ongoing training and support to help associates stay knowledgeable about exhibits, protocols, and customer service best practices, ensuring a positive experience for both visitors and team members.

What are the key skills and qualifications needed to thrive as a visitor services associate, and why are they important?

To thrive as a Visitor Services Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, scheduling software, and basic office equipment is often required. Excellent communication, problem-solving abilities, and a friendly demeanor help you effectively assist visitors and resolve issues. These skills ensure a welcoming environment, smooth daily operations, and positive experiences for guests.

What is the difference between Visitor Services Associate vs Guest Services Representative?

AspectVisitor Services AssociateGuest Services Representative
Required CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service experience
Work EnvironmentMuseums, parks, cultural sitesHotels, resorts, entertainment venues
Employer & Industry UsagePublic attractions, cultural institutionsHospitality, travel, entertainment
Common Search & ComparisonVisitor engagement, ticketing, informationGuest assistance, check-in, concierge

Both roles focus on customer service and visitor interaction but differ mainly in work setting and specific duties. Visitor Services Associates typically work in cultural or public attractions, providing information and ticketing services. Guest Services Representatives are more common in hospitality settings, assisting guests with check-in, inquiries, and concierge services. Understanding these differences helps job seekers find the right role based on their experience and career goals.

What are popular job titles related to Visitor Services Associate jobs in Austin, TX?

For Visitor Services Associate jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Visitor Services Associate jobs in Austin, TX look for?

The top searched job categories for Visitor Services Associate jobs in Austin, TX are:

What cities near Austin, TX are hiring for Visitor Services Associate jobs?

Cities near Austin, TX with the most Visitor Services Associate job openings:

Visitor Services Associate jobs near you
Infographic showing various Visitor Services Associate job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $43,574 per year, or $20.9 per hour.

Associate Advocate, Student Accessibility Services

Austin Community College

Austin, TX • On-site

Other

Posted 2 days ago

New

Austin Community College rating

8.8

Company rating: 8.8 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

47th of 631 rated colleges and universities

Job description

Job Posting Closing Times: Job postings are removed from advertising at 12:00 A.M. on the closing date e.g., at midnight on the day before the closing date.
Austin Community College employees are required to maintain a domicile in the State of Texas while working for the college and throughout the duration of employment. - AR 4.0300.01
If you are a current Austin Community College employee, please click this link to apply through your Workday account.
Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college, as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.
As a community college committed to our mission, we seek to recruit and retain a workforce that:
  • Values intellectual curiosity and innovative teaching
  • Is attracted by the college's mission to promote equitable access to educational opportunities
  • Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities.
  • Focused on student academic achievement and postgraduate outcomes
  • Welcomes difference and models respectful interaction with others
  • Engages with the community both within and outside of ACC
Job Posting Title:
Associate Advocate, Student Accessibility Services
Job Description Summary:
To provide support services to students with disabilities through Student Accessibility Services.
Job Description:
Description of Duties and Tasks
  • Supports intake coordinator by assisting students with general questions regarding Student Accessibility Services (SAS), eligibility for services, and requirements for sufficient and appropriate documentation.
  • Recommends appropriate accommodations to supervisor or designee.
  • Provides training to students, faculty, and staff on navigation and use of disability management system.
  • Responsible for ensuring that students eligible for note taking support receive notes in a timely manner. Communicates with faculty regarding the need for note taking support, and monitors process throughout semester.
  • Reviews functionality of disability management system and make recommendations for improvement.
  • Assists in monitoring student academic progress and use of approved accommodations.
  • Supports collaborative/consultative relationship with college personnel and local agencies.
  • Refers students to Austin Community College (ACC) departments and outside agencies as appropriate.
  • Provides information to students regarding the college enrollment process, including, but not limited to admissions, financial aid, and assessment.
  • Provides support to students through advising, schedule building/course selection and assistance with registration. May discuss majors, transfer information, and general information on the Texas Success Initiative (TSI).
  • Documents and inputs data regarding student sessions into appropriate collegewide systems (i.e., Degree Map, AIM, Daisy, etc.).
  • Replies to all emails and telephone calls within 24 hours.
  • May prepare and co-facilitate workshops and seminars in support of recruitment and retention of students with disabilities as well as information regarding the SAS process to faculty and staff.
  • May request, secure, and convert tests. May proctor tests/exams taken in the SAS Testing Center nsuring test/exam integrity is maintained at all times.
  • May present new student orientation and participates in special projects to support the transition to college for students with disabilities.
  • May participate in campus wide and/or districtwide committees.
  • May assist with the application, award, and/or administration of Financial Aid.
Knowledge
  • College admissions procedures, programs, and courses.
  • Multicultural education programs and systems.
  • Student database systems.
  • Physical and mental disabilities and possible accommodations.
  • Disability services organizations and functions.
  • Familiarity with Section 504 of the Rehabilitation Act of 1973 and the ADAAA of 1990 and all amendments.
  • Familiarity with adaptive technology.
Skills
  • Maintaining an established work schedule.
  • Effectively communicating with persons with disabilities.
  • Effectively using interpersonal and communication skills, including the use of tact and diplomacy.
  • Effectively using organizational and planning skills.
  • Ability to comply with departmental guidelines and procedures.
  • Disseminating complex information.
  • Maintaining confidentiality of work-related information and materials.
  • Establishing and maintaining effective working relationships.
Technology Skills
  • Use a variety of spreadsheet, word processing, database, and presentation software.
Required Work Experience
  • Two years related work experience.
Preferred Work Experience
  • Two years related experience working with people with disabilities in a variety of settings, including higher education.
Required Education
  • Bachelor's degree.
Preferred Education
  • Master's degree in Rehabilitation Counseling, Education Counseling and Guidance, Special Education or other disability-related services or related area.
Physical Requirements
  • Work is performed in a standard office environment.
  • Subject to standing, walking, sitting, bending, reaching, pushing, and pulling.
  • Occasional lifting of objects up to 10 pounds.
Safety
  • Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices.

Salary Range (PG 5)
$53,029 - $65,683
Number of Openings:
1
Job Posting Close Date:
September 17, 2026Clery Act
As required by the US Department of Education, employees are required to report violations under Title IX and, under the Jeanne Clery Campus Safety Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.
Austin Community College produces an Annual Security Report as required by the Clery Act. This report includes statistics from the previous three years concerning reported crime that occurred on campus; public property adjacent to and accessible from campus; and in certain non-campus buildings/property owned or controlled by ACC. The report includes institutional policies concerning campus security and other safety information.
For direct access to the current Annual Security Report, visit www.austincc.edu/asr . You may obtain a hard copy by contacting the Clery Compliance Officer ( CleryComplianceOfficer@austincc.edu ). For an overview, see ACC's Clery Act website.
Disclaimer
The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions of the job.

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