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Visitor Services Associate Jobs in Colorado (NOW HIRING)

City of Sterling, CO

Museum Associate

Sterling, CO · On-site

$18.01 - $22.94/hr

The Museum Associate works closely with the Museum Curator and assists with a variety of ... Provide friendly, knowledgeable, and professional customer service to Museum visitors, community ...

CITY OF STERLING

Museum Associate

Sterling, CO · On-site

$18.01 - $22.94/hr

The Museum Associate works closely with the Museum Curator and assists with a variety of ... Provide friendly, knowledgeable, and professional customer service to Museum visitors, community ...

State of Colorado

CPW PARK RANGER TRAINEE

Denver, CO · On-site +1

$59K/yr

Park Ranger Trainees work within the Field Services Unit and are trained in CPW park operations ... Preparing and delivering environmental education and/or interpretation programs for park visitors ...

State of Colorado

CPW PARK RANGER TRAINEE

Denver, CO · On-site +1

$59K/yr

Park Ranger Trainees work within the Field Services Unit and are trained in CPW park operations ... Preparing and delivering environmental education and/or interpretation programs for park visitors ...

CCMC

Member Services Associate

Broomfield, CO · On-site

$18 - $20/hr

The Member Services Associate provides office assistance, membership support and clerical ... visitors and residents are greeted in a friendly and informative manner. What you'll accomplish:

CCMC

Member Services Associate

Broomfield, CO · On-site

$18 - $20/hr

The Member Services Associate provides office assistance, membership support and clerical ... visitors and residents are greeted in a friendly and informative manner. What youll accomplish:

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All JobsVisitor Services Associate JobsVisitor Services Associate Jobs in Colorado

Visitor Services Associate information

See Colorado salary details

$10

$22

$44

How much do visitor services associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for visitor services associate in Colorado is $22.22, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.73 per hour, depending on experience, location, and employer.

What is a visitor services associate?

Visitor Services Associates are frontline staff members who assist guests at museums, galleries, parks, or other public venues. Their primary responsibilities include greeting visitors, providing information about exhibits or services, selling tickets, and ensuring a welcoming and safe environment. They may also handle customer inquiries, resolve issues, and support special events. This role is essential for creating a positive guest experience and representing the organization to the public.

What are some common challenges faced by visitor services associates and how can they be managed effectively?

Visitor Services Associates often encounter challenges such as handling high visitor volumes during peak hours, addressing diverse visitor needs, and resolving unexpected issues quickly. Effective communication, patience, and strong problem-solving skills are essential for managing these situations. Many organizations provide ongoing training and support to help associates stay knowledgeable about exhibits, protocols, and customer service best practices, ensuring a positive experience for both visitors and team members.

What are the key skills and qualifications needed to thrive as a visitor services associate, and why are they important?

To thrive as a Visitor Services Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, scheduling software, and basic office equipment is often required. Excellent communication, problem-solving abilities, and a friendly demeanor help you effectively assist visitors and resolve issues. These skills ensure a welcoming environment, smooth daily operations, and positive experiences for guests.

What is the difference between Visitor Services Associate vs Guest Services Representative?

AspectVisitor Services AssociateGuest Services Representative
Required CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service experience
Work EnvironmentMuseums, parks, cultural sitesHotels, resorts, entertainment venues
Employer & Industry UsagePublic attractions, cultural institutionsHospitality, travel, entertainment
Common Search & ComparisonVisitor engagement, ticketing, informationGuest assistance, check-in, concierge

Both roles focus on customer service and visitor interaction but differ mainly in work setting and specific duties. Visitor Services Associates typically work in cultural or public attractions, providing information and ticketing services. Guest Services Representatives are more common in hospitality settings, assisting guests with check-in, inquiries, and concierge services. Understanding these differences helps job seekers find the right role based on their experience and career goals.

What are the most commonly searched types of Visitor Services jobs in Colorado?

The most popular types of Visitor Services jobs in Colorado are:

What are popular job titles related to Visitor Services Associate jobs in Colorado?

For Visitor Services Associate jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Visitor Services Associate jobs in Colorado look for?

The top searched job categories for Visitor Services Associate jobs in Colorado are:

What cities in Colorado are hiring for Visitor Services Associate jobs?

Cities in Colorado with the most Visitor Services Associate job openings:

Visitor Services Associate jobs near you
Infographic showing various Visitor Services Associate job openings in Colorado as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution, with an average salary of $46,225 per year, or $22.2 per hour.

Museum Associate

City of Sterling, CO

Sterling, CO • On-site

$18.01 - $22.94/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

About the Position
The City of Sterling is seeking a motivated, organized, and community-minded Museum Associate to join our Museum team. This position plays an important role in supporting the daily operations of the Museum and providing an engaging, welcoming experience for visitors of all ages.
The Museum Associate works closely with the Museum Curator and assists with a variety of administrative, educational, public service, collection, and event-related activities. This is a diverse position that combines office and administrative responsibilities with opportunities to interact directly with the public, conduct educational tours, assist with programs and special events, and help preserve and share the history of our community.
The ideal candidate will enjoy working with people, have an interest in local history and museums, be organized and dependable, and be comfortable balancing administrative responsibilities with hands-on work and public interaction.
Learn More about the Overland Trail Museum here.
Work Schedule Requirements
This position is regularly scheduled Tuesday-Saturday; however, flexibility in scheduling is required. The Museum hosts a variety of programs, special events, tours, and holiday activities that may require work outside of the regular schedule, including evenings, holidays, and other non-standard hours. Employees should be prepared to adjust their schedule as needed to support Museum operations and events.
What You'll Do
Under the general supervision of the Museum Curator, the Museum Associate may perform the following duties:
  • Assist with the daily operations of the Museum and Museum facilities.
  • Provide friendly, knowledgeable, and professional customer service to Museum visitors, community members, vendors, volunteers, and other members of the public.
  • Welcome visitors and provide information regarding Museum exhibits, collections, programs, events, and available resources.
  • Lead educational tours and activities for school groups, families, community organizations, and other visitors.
  • Assist with planning, coordinating, and conducting Museum programs, lectures, tours, educational activities, and special events.
  • Assist with annual Museum events and other community activities.
  • Develop and facilitate educational and interactive activities designed to engage visitors, including children and youth.
  • Conduct research related to Museum collections, historical materials, artifacts, and exhibits.
  • Assist with maintaining accurate records of Museum collections, inventory, cataloging, and visitation statistics.
  • Enter and maintain information using word processing, spreadsheet, database, and other computer software.
  • Assist with the organization, storage, inventory, and care of Museum artifacts and materials.
  • Assist with general office duties, including filing, data entry, correspondence, recordkeeping, and maintaining organized files.
  • Operate the Museum cash register and handle money, receipts, and deposits in accordance with City procedures.
  • Assist with the scheduling and coordination of staff, volunteers, seasonal employees, and educational programs.
  • Provide routine direction and assistance to seasonal employees, volunteers, and new employees.
  • Exercise appropriate judgment and discretion when addressing routine visitor, operational, or departmental concerns in the absence of the Museum Curator.
  • Maintain confidentiality of sensitive information and records.
  • Assist with the general care, organization, and appearance of Museum spaces and facilities.
  • Safely operate equipment used in the performance of assigned duties and perform minor routine maintenance as appropriate.
  • Follow all City policies, procedures, safety rules, and applicable regulations.
  • Represent the City of Sterling and the Museum in a professional, courteous, and positive manner.
  • Perform other related duties as assigned by the Museum Curator.

What We're Looking For
Required:
  • High school diploma or GED.
  • Eighteen months to three years of routine or semi-skilled work experience.
  • Ability to communicate effectively and professionally with a diverse range of people.
  • Strong organizational skills and attention to detail.
  • Ability to work independently while also functioning effectively as part of a team.
  • Ability to manage multiple priorities, meet deadlines, and work effectively with frequent interruptions.
  • Basic computer skills and the ability to learn and use various software programs.
  • Ability to perform basic mathematical calculations and accurately handle cash and financial transactions.
  • Ability to maintain accurate records and files.
  • Ability to follow written and verbal instructions and complete assignments with minimal supervision.
  • Ability to exercise sound judgment and maintain confidentiality.
  • Ability to obtain and maintain the appropriate Colorado driver's license for any City-owned vehicle operated as part of the position.

Preferred:
  • Experience working in a museum, historical organization, cultural institution, educational setting, or similar public-facing environment.
  • Knowledge or interest in local history, Colorado history, material culture, or historic artifacts.
  • Experience leading tours, educational programs, presentations, or public events.
  • Experience working with children, students, families, volunteers, or community organizations.
  • Experience with collections, inventory, cataloging, historical research, or archival materials.
  • Experience with event planning or program coordination.

What Makes Someone Successful in This Position
A successful Museum Associate will be someone who:
  • Enjoys interacting with people and creating a positive visitor experience.
  • Can make history and Museum collections interesting and accessible to people of different ages and backgrounds.
  • Is comfortable speaking to groups and leading tours or educational activities.
  • Is organized and able to keep track of details, records, schedules, and multiple projects.
  • Can work independently and recognize when an issue needs to be brought to the Museum Curator.
  • Is dependable, flexible, and willing to assist wherever needed to support Museum operations.
  • Uses good judgment and professionalism when working with the public.
  • Works well with coworkers, volunteers, seasonal employees, and other City departments.
  • Takes pride in representing the City of Sterling and preserving the community's history.

Physical & Working Requirements
This position involves a combination of office, public-facing, and Museum activities. The employee must be able to move throughout Museum work areas and perform tasks requiring standing, walking, reaching, bending, pushing, pulling, and occasional climbing. The position requires the ability to lift up to 25 pounds and carry objects weighing up to 10 pounds.
The position requires sufficient manual dexterity to operate computers, keyboards, and other equipment; sufficient vision to work with records, reports, artifacts, and equipment; and sufficient hearing to communicate effectively with visitors, coworkers, and others.
This position is regularly scheduled Tuesday-Saturday; however, flexibility in scheduling is required. The Museum hosts a variety of programs, special events, tours, and holiday activities that may require work outside of the regular schedule, including evenings, holidays, and other non-standard hours. Employees should be prepared to adjust their schedule as needed to support Museum operations and events.
Additional Information
This position works under the general supervision of the Museum Curator. The Museum Associate may serve as the responsible staff member for the Museum in the absence of the Museum Curator and may provide routine direction to seasonal employees, volunteers, and new employees.
The City of Sterling is committed to providing equal employment opportunities and considers qualified applicants without regard to legally protected status.
The City reserves the right to modify this job posting and/or assign additional duties as necessary to meet operational needs.
Why Join the City of Sterling?
The Museum Associate is an opportunity to work in a position where history, education, community service, and public interaction come together every day. If you enjoy helping people, learning about history, working with the community, and creating meaningful experiences for Museum visitors, we encourage you to apply.
What We Offer
  • Health coverage you can count on - Medical, dental, and vision insurance with multiple plan options.
  • Peace of mind - City-paid life and AD&D insurance, plus options to add more coverage for you and your family.
  • Support when you need it - Short-term and long-term disability insurance.
  • Time to recharge - Paid time off starting at 7.39 hours per pay period (and growing with service) plus paid holidays.
  • Future-focused - 5.37% City contribution to a 401(a) retirement plan after one year, plus voluntary 457(b) pre-tax and Roth savings plans.
  • Wellness perks - Incentives for participating in wellness activities, and free access for you and your household to the Sterling Recreation Center and Logan County Shooting Range.
  • Extra protection - Optional supplemental insurance plans, plus legal and identity protection options.
  • Always here for you - 24/7 confidential Employee Assistance Program for counseling, resources, and work-life balance support.

View our full benefits package here.
The City of Sterling is an Equal Opportunity Employer
We welcome applicants from all backgrounds who are ready to roll up their sleeves and make a difference.
Apply Now - Position Open Until Filled
If you're ready to start a meaningful job with strong benefits, training support, and long-term growth potential, apply today!

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