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Visitor Experience Associate Jobs in Silver Spring, MD

Glenstone Museum

Seasonal Cafe Attendant

Potomac, MD

$21.60/hr

Opened in 2006 and expanded in 2018, the museum welcomes visitors to a unique experience of indoor ... As a mission-driven nonprofit, we are proud to foster a workplace where associates feel valued ...

Rapport

Lead Lobby Ambassador

Washington, DC · On-site

$23 - $25/hr

... experience for tenants and visitors. This role is responsible for supporting both the day-to-day ... At Compass, we are committed to treating all Applicants and Associates fairly based on their ...

Compass Group

Lead Lobby Ambassador

Washington, DC

$23 - $25/hr

... experience for tenants and visitors. This role is responsible for supporting both the day-to-day ... At Compass, we are committed to treating all Applicants and Associates fairly based on their ...

Compass Group

Lead Lobby Ambassador

Washington, DC

$23 - $25/hr

... experience for tenants and visitors. This role is responsible for supporting both the day-to-day ... At Compass, we are committed to treating all Applicants and Associates fairly based on their ...

Compass Group

Lead Lobby Ambassador

Washington, DC · On-site

$23 - $25/hr

... experience for tenants and visitors. This role is responsible for supporting both the day-to-day ... At Compass, we are committed to treating all Applicants and Associates fairly based on their ...

Glenstone Museum

Line Cook

Potomac, MD

$23 - $25/hr

Opened in 2006 and expanded in 2018, the museum welcomes visitors to a unique experience of indoor ... As a mission-driven nonprofit, we are proud to foster a workplace where associates feel valued ...

Alutiiq

Armed Security Guard

Washington, DC

$19.75 - $25/hr

Oversee access control, visitor processing, screening, patrols, preserving order, enforce ... of experience in Armed Security and with Military experience/ Associate's Degree or higher ...

Alutiiq

Armed Security Guard

Washington, DC

$39.60/hr

Oversee access control, visitor processing, screening, patrols, preserving order, enforce ... of experience in Armed Security and with Military experience/ Associate's Degree or higher ...

V-Tech Solutions Inc.

RN Care Manager

Washington, DC · Remote

$36.32 - $46/hr

Conduct health assessments, outreach, and community or home visits * Develop, implement, and ... Education & Experience * Associate's Degree in Nursing required (Bachelor's Degree preferred)

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All JobsVisitor Experience Associate JobsVisitor Experience Associate Jobs in Silver Spring, MD

Visitor Experience Associate information

See Silver Spring, MD salary details

$9

$21

$44

How much do visitor experience associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for visitor experience associate in Silver Spring, MD is $21.85, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $21.39 per hour, depending on experience, location, and employer.

What is a visitor experience associate?

Visitor Experience Associates are professionals who work in museums, galleries, cultural institutions, or attractions to ensure guests have a positive and engaging experience. They greet visitors, provide information about exhibits or events, answer questions, and may assist with ticketing or guided tours. Their role is crucial in creating a welcoming atmosphere and helping guests navigate the venue effectively. They may also handle visitor feedback and help resolve any issues that arise during a visit.

What are some common challenges visitor experience associates face when interacting with guests, and how can they handle them effectively?

Visitor Experience Associates often encounter challenges such as managing high visitor volumes during peak times, addressing diverse guest needs, and handling unexpected situations like complaints or lost items. To excel, associates should maintain a calm and friendly demeanor, use active listening skills, and be knowledgeable about the facility's layout and policies. Proactively anticipating visitor questions and collaborating closely with security and other staff members helps ensure a smooth and positive experience for every guest.

What are the key skills and qualifications needed to thrive as a visitor experience associate, and why are they important?

To thrive as a Visitor Experience Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with point-of-sale systems, ticketing software, and basic computer applications is often required. Excellent communication, problem-solving abilities, and a friendly, approachable demeanor are standout soft skills in this role. These skills are essential for ensuring positive guest interactions, smooth daily operations, and high levels of visitor satisfaction.

What is the difference between Visitor Experience Associate vs Guest Services Representative?

AspectVisitor Experience AssociateGuest Services Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentMuseums, cultural sites, attractionsHotels, resorts, entertainment venues
Employer & IndustryEducational, cultural, or entertainment sectorsHospitality, travel, entertainment industries
Common Search & ComparisonVisitor engagement, experience rolesGuest services, customer support

The Visitor Experience Associate and Guest Services Representative roles share similar credentials and work environments focused on customer interaction. However, Visitor Experience Associates typically work in cultural or educational settings, focusing on enhancing visitor engagement, while Guest Services Representatives are more common in hospitality settings, emphasizing guest satisfaction and service. Both roles require strong communication skills and a customer-oriented approach, but their specific environments and responsibilities differ based on industry context.

What cities near Silver Spring, MD are hiring for Visitor Experience Associate jobs?

Cities near Silver Spring, MD with the most Visitor Experience Associate job openings:

Visitor Experience Associate jobs near you
Infographic showing various Visitor Experience Associate job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $45,445 per year, or $21.8 per hour.

Hospice Operations Coordinator

Stella Maris

Timonium, MD

$30.85/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Stella Maris (Maryland) rating

7.1

Company rating: 7.1 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Summary

Stella Maris is hiring a Hospice Operations Coordaintor to support the Hospice and Home Hospice department with scheduling all aide visits for Home Care, Home Hospice, and Personal Care Services. Processes billing, and payroll.

Hospice Operations Coordinator

Full-Time, Monday - Friday 8am-430pm

Check out some of our benefits offered:

  • Paid time off (PTO) & company paid holidays
  • Tuition reimbursement
  • 403(B) retirement plan with generous company match and “Catch Up” provision
  • Competitive health, prescription, vision and dental benefits
  • Discounts on auto & home insurance and Verizon plans
  • Pet Wellness coverage, legal assistance and identity protection
  • Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
  • Perks at Work - savings on favorite brands, travel, tickets, dining and more!

Responsibilities
  • Schedules all Aide visits and communicates schedule to staff and clients.
  • Communicates changes in schedule to clients and staff.
  • Schedules employees to meet the service needs of the clients. Maintains the itineraries/schedules and notes on each client. Reviews itineraries and schedules with employees to ensure accuracy.
  • Participates in orientation of new staff
  • Performs clerical duties that include but are not limited to answering telephones, ordering supplies, faxing, copying, and filing. Maintains a neat and organized work environment.  Maintains all files to ensure adequate supply of forms are available.  Maintains bulletin boards for timely and accurate information.
  • Completes death certificates for signature by MD/CRNP. Tracks all CTI’s for the initial timely completion for signature and tracks all recertification periods for timely signature.
  • Completes an accurate Team List and sign-in sheet for weekly Team Meetings.
  • Disassembles all discharged medical records and places in closed chart order. Files all closed medical records in alphabetical order.  Tracks and boxes closed medical records on a monthly basis and maintains an accurate closed patient list.  Identifies destroy date on each box.  Retrieves closed medical records as needed.
  • Forwards all requests for medical records to appropriate agency for approval. Medical records not released until approval received.
  • Enters physician orders and requested information into the system in order to update patient records.
  • Flags medical records for signature by the MD/CRNP and ensures signatures are timely and complete.
  • Processes and coordinates orders for signature and ensures compliance.
  • Enters repair orders and follows up to ensure completion.
  • Uploads all pertinent documents to the electronic medical record.
  • Coordinates and processes monthly bereavement mailings.
  • Completes intake for bereavement clients.

Requirements
  • High School  Diploma or Equivalent
  • Minimum three (3) years of experience
  • Associate's Degree preferred

Min
USD $20.55/Hr.
Max
USD $30.85/Hr.
Salary Information
Compensation decisions are made in alignment with internal equity, role scope, and market data to ensure fair and consistent pay practices. Most new hires are typically placed within the lower to mid-portion of the range; offers above that level are reserved for candidates with advanced or highly specialized qualifications.Qualifications:
  • High School  Diploma or Equivalent
  • Minimum three (3) years of experience
  • Associate's Degree preferred
Education:UNAVAILABLEEmployment Type: FULL_TIME

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