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Visitor Experience Associate Jobs in Santa Rosa, CA

Crimson Wine Group

Hospitality Associate

Healdsburg, CA · On-site

$18/hr

Greet all visitors with gracious hospitality * Act as Ambassador to the estate and to Crimson Wine ... Experience with a luxury wine brand a plus The projected hourly pay rate for this position is $18 ...

Aurelius Systems

Founders Associate

Sonoma, CA · On-site

Visitor coordination on the admin side, including NDA documentation and scheduling for site visits ... Experience at a startup or high-growth tech company * Familiarity with project management tools

Aurelius Systems

Founders Associate

Santa Rosa, CA · On-site

Visitor coordination on the admin side, including NDA documentation and scheduling for site visits ... Experience at a startup or high-growth tech company * Familiarity with project management tools

Carmax

Supply Associate

Santa Rosa, CA · On-site

$22.20 - $24.24/hr

You'll gain hands-on experience in the automotive industry, learn from a best-in-class team, and ... For more details about benefits, please visit our CarMax Benefits website. Upon an applicant ...

Carmax

Supply Associate

Guerneville, CA · On-site

$22.20 - $24.24/hr

You'll gain hands-on experience in the automotive industry, learn from a best-in-class team, and ... For more details about benefits, please visit our CarMax Benefits website. Upon an applicant ...

Carmax

Supply Associate

Rohnert Park, CA · On-site

$22.20 - $24.24/hr

You'll gain hands-on experience in the automotive industry, learn from a best-in-class team, and ... For more details about benefits, please visit our CarMax Benefits website. Upon an applicant ...

Carmax

Supply Associate

Penngrove, CA · On-site

$22.20 - $24.24/hr

You'll gain hands-on experience in the automotive industry, learn from a best-in-class team, and ... For more details about benefits, please visit our CarMax Benefits website. Upon an applicant ...

Carmax

Supply Associate

Healdsburg, CA · On-site

$22.20 - $24.24/hr

You'll gain hands-on experience in the automotive industry, learn from a best-in-class team, and ... For more details about benefits, please visit our CarMax Benefits website. Upon an applicant ...

BrightView Landscapes

Account Manager

Santa Rosa, CA

$70K - $85K/yr

Schedule regular site visits with the Operations Manager for quality reviews and to ensure client ... Associate's or Bachelor's degree in a business-related field, or equivalent experience in a ...

Carmax

Supply Associate

Forestville, CA · On-site

$22.20 - $24.24/hr

You'll gain hands-on experience in the automotive industry, learn from a best-in-class team, and ... For more details about benefits, please visit our CarMax Benefits website. Upon an applicant ...

Carmax

Sales Associate

Santa Rosa, CA · On-site

$18.22 - $20/hr

No prior auto sales experience? No problem! We provide paid training, a dedicated personal sales ... For more details about benefits, please visit our CarMax Benefits website. Upon an applicant ...

New

Carmax

Sales Associate

Santa Rosa, CA · On-site

$18.22 - $20/hr

No prior auto sales experience? No problem! We provide paid training, a dedicated personal sales ... For more details about benefits, please visit our CarMax Benefits website. Upon an applicant ...

New

Ulta Beauty, Inc.

Task Associate

Santa Rosa, CA

$18.21 - $24.50/hr

OVERVIEW Experience a place of energy, passion, and excitement. A place where the joy of discovery ... For additional information concerning our benefits, visit our Benefits and Career Development page:

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Showing results 21-40

All JobsVisitor Experience Associate JobsVisitor Experience Associate Jobs in Santa Rosa, CA

Visitor Experience Associate information

See Santa Rosa, CA salary details

$10

$23

$46

How much do visitor experience associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for visitor experience associate in Santa Rosa, CA is $23.11, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $22.60 per hour, depending on experience, location, and employer.

What are some common challenges visitor experience associates face when interacting with guests, and how can they handle them effectively?

Visitor Experience Associates often encounter challenges such as managing high visitor volumes during peak times, addressing diverse guest needs, and handling unexpected situations like complaints or lost items. To excel, associates should maintain a calm and friendly demeanor, use active listening skills, and be knowledgeable about the facility's layout and policies. Proactively anticipating visitor questions and collaborating closely with security and other staff members helps ensure a smooth and positive experience for every guest.

What are the responsibilities of a visitor experience associate?

A visitor experience associate is responsible for welcoming guests, providing information about exhibits or services, ensuring a positive experience, and addressing visitor questions or concerns. They often assist with ticketing, maintain cleanliness, and may use tools like tablets or POS systems to support operations.

What is a visitor experience associate?

Visitor Experience Associates are professionals who work in museums, galleries, cultural institutions, or attractions to ensure guests have a positive and engaging experience. They greet visitors, provide information about exhibits or events, answer questions, and may assist with ticketing or guided tours. Their role is crucial in creating a welcoming atmosphere and helping guests navigate the venue effectively. They may also handle visitor feedback and help resolve any issues that arise during a visit.

What is the difference between Visitor Experience Associate vs Guest Services Representative?

AspectVisitor Experience AssociateGuest Services Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentMuseums, cultural sites, attractionsHotels, resorts, entertainment venues
Employer & IndustryEducational, cultural, or entertainment sectorsHospitality, travel, entertainment industries
Common Search & ComparisonVisitor engagement, experience rolesGuest services, customer support

The Visitor Experience Associate and Guest Services Representative roles share similar credentials and work environments focused on customer interaction. However, Visitor Experience Associates typically work in cultural or educational settings, focusing on enhancing visitor engagement, while Guest Services Representatives are more common in hospitality settings, emphasizing guest satisfaction and service. Both roles require strong communication skills and a customer-oriented approach, but their specific environments and responsibilities differ based on industry context.

What are the key skills and qualifications needed to thrive as a visitor experience associate, and why are they important?

To thrive as a Visitor Experience Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with point-of-sale systems, ticketing software, and basic computer applications is often required. Excellent communication, problem-solving abilities, and a friendly, approachable demeanor are standout soft skills in this role. These skills are essential for ensuring positive guest interactions, smooth daily operations, and high levels of visitor satisfaction.
What cities near Santa Rosa, CA are hiring for Visitor Experience Associate jobs? Cities near Santa Rosa, CA with the most Visitor Experience Associate job openings:
Visitor Experience Associate jobs near you
Infographic showing various Visitor Experience Associate job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $48,063 per year, or $23.1 per hour.

Hospitality Associate

Crimson Wine Group

Healdsburg, CA • On-site

$18/hr

Other

Re-posted 21 days ago

Job description

Hospitality Associate

At Crimson Wine Group, we are the guardians of 1,000 acres of pristine vineyards, iconic estates, forests, and wildlife habitats along the West Coast. Our enviable portfolio of brands includes Pine Ridge Vineyards (Napa, Calif.), Seghesio Family Vineyards (Healdsburg, Calif.), Archery Summit (Dayton, Ore.), Chamisal Vineyards (San Luis Obispo, Calif.), Double Canyon (West Richland, Wash.), Seven Hills Winery (Walla Walla, Wash.) and Raeburn Winery (Sonoma, Calif.)

The Hospitality Associate is responsible for ensuring that guests to the winery receive impeccable customer service, while sampling our award-winning wines and learning about our vineyards, history and wine making practices. We are seeking a positive, enthusiastic, self-starter who is flexible and loves working in a team environment. The candidate must be passionate about wine and have the ability to sell and develop lasting relationships with guests.

Essential Duties & Responsibilities

  • Greet all visitors with gracious hospitality
  • Act as Ambassador to the estate and to Crimson Wine Group
  • Provide informative, engaging and personalized tour and tasting experiences
  • Educate guests about the winery story, wines, and brand
  • Inform and recommend to guests the benefits of Wine Club
  • Effectively suggest and sell wine and wine club memberships
  • Drive revenue by selling wine, merchandise, tasting, and memberships to guests
  • Participate in special events and team meetings
  • Actively continue education in wine production, viticulture, and winery history
  • Represent the winery at outside functions when necessary
  • Follow all company safety guidelines including Safe Alcohol Service

Tasting Room Operations

  • Set up / break down all indoor and outdoor tasting room spaces
  • Open and verify condition of wines
  • Prepare printed guest materials
  • Open/Close POS system/registers
  • Stock wine and merchandise on tasting room floor and store rooms
  • Perform sales transactions for carry-out and shipping orders
  • Maintain clean and organized guest spaces at all times
  • Assist with monthly inventory

Qualifications

  • Must have knowledge of wine and food and continually take initiative to continue learning
  • Strong written and verbal communication skills
  • Sales aptitude
  • Comfortable speaking in front of crowds
  • Able to prioritize, manage time and remain calm under pressure in a fast-paced venue
  • Must be able to lift 40 lbs.
  • Able to stand, walk, bend, reach throughout an 8-hour shift with occasional pushing, stooping and pulling in indoor and outdoor work environments
  • Manual dexterity to handle, polish glassware
  • Must possess or have ability to acquire a Wine service and Food Handler's certifications
  • Must be able to work a flexible schedule including weekends
  • Must be at least 21 years of age
  • Knowledge of Napa Valley a plus
  • Experience with a luxury wine brand a plus

The projected hourly pay rate for this position is $18.00 per hour (tips and commission for DTC). This rate is the projected compensation for this position, however the actual compensation offered may vary based on job-related factors such as (but not limited to) candidate qualifications, related experience and education, candidate work location and market data. Crimson Wine Group reserves the right to modify the pay range/rate at any time in the future.

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