ZipRecruiter

Log In

1

Visitor Center Jobs in California (NOW HIRING)

mpi

Visitor Center Representative

Los Angeles, CA · On-site

MPI is seeking a Visitor Center Representative to join our team in Studio City. This onsite position provides virtual and in-person customer service to active and retired participants and their ...

Yurok Tribe

Interpretation Center Coordinator

Klamath, CA · On-site

$28.38 - $42.92/hr

The Interpretation Center Coordinator will provide customer service to all visitors and continually improve visitor experiences at the Stone Lagoon Interpretation Center. This Position is responsible ...

Friends Outside

Van Driver PT Fri, Sat & Sun

Susanville, CA · On-site

$13.50 - $18.50/hr

He/she reports to the Visitor Center Program Director. QUALIFICATIONS: * High school diploma or GED. * CA Non-Commercial Class C Driver's License with a valid Commercial Medical Certificate

Friends Outside

Van Driver PT Fri, Sat & Sun

Vacaville, CA · On-site

$14.75 - $20/hr

He/she reports to the Visitor Center Program Director. QUALIFICATIONS: * High school diploma or GED. * CA Non-Commercial Class C Driver's License with a valid Commercial Medical Certificate

Friends Outside

Van Driver P/T Fri, Sat & Sun

Soledad, CA · On-site

$19.50 - $26.50/hr

He/she reports to the Visitor Center Program Director. QUALIFICATIONS: * High school diploma or GED. * CA Non-Commercial Class C Driver's License with a valid Commercial Medical Certificate

Friends Outside

Van Driver PT Fri, Sat & Sun

Avenal, CA · On-site

$18 - $24.50/hr

He/she reports to the Visitor Center Program Director. QUALIFICATIONS: * High school diploma or GED. * CA Non-Commercial Class C Driver's License with a valid Commercial Medical Certificate

next page

Showing results 1-20

All JobsVisitor Center JobsVisitor Center Jobs in California

Visitor Center information

See California salary details

$12

$24

$42

How much do visitor center jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for visitor center in California is $24.13, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $31.06 per hour, depending on experience, location, and employer.

What is a visitor center?

A Visitor Center job involves assisting guests by providing information, directions, and resources about a location, such as a park, museum, or city. Employees answer questions, distribute maps and brochures, and may handle ticketing or retail sales. They ensure visitors have a positive experience by offering recommendations and addressing concerns. Some roles also include maintaining exhibits or coordinating events. Strong communication and customer service skills are essential for this position.

What does a visitor center worker do?

A typical day in a Visitor Center involves greeting guests, providing information about local attractions or points of interest, answering questions, and sometimes handling reservations or ticketing. You may prepare informational materials, coordinate special events, or respond to guest feedback and concerns. Collaboration with other staff members, local businesses, and community organizations is also common. This dynamic environment offers the opportunity to meet people from diverse backgrounds and to share your enthusiasm for the region or site you represent.

What skills and qualifications are needed to work in a visitor center?

To thrive as a Visitor Center Representative, you need excellent customer service skills, informational knowledge about the site or area, and typically a high school diploma or equivalent. Familiarity with reservation systems, visitor management software, and sometimes additional language skills are often beneficial. Strong communication, problem-solving abilities, and a friendly, approachable demeanor help you create positive visitor experiences. These skills are crucial for effectively assisting guests, promoting local attractions, and ensuring smooth day-to-day operations.

What are the most commonly searched types of Visitor Center jobs in California?

The most popular types of Visitor Center jobs in California are:

What are popular job titles related to Visitor Center jobs in California?

For Visitor Center jobs in California, the most frequently searched job titles are:

What job categories do people searching Visitor Center jobs in California look for?

The top searched job categories for Visitor Center jobs in California are:

What cities in California are hiring for Visitor Center jobs?

Cities in California with the most Visitor Center job openings:

Visitor Center jobs near you
Infographic showing various Visitor Center job openings in California as of August 2026, with employment types broken down into 52% Full Time, 45% Part Time, and 3% Contract. Highlights an 100% In-person job distribution, with an average salary of $50,184 per year, or $24.1 per hour.

Visitor Center Representative

Motion Picture Industry Pension & Health Plans

Los Angeles, CA • On-site

$28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Key responsibilities

  • Handle incoming participant calls, emails, web requests, walk-ins, and virtual meetings to provide customer service and support.

  • Maintain the department calendar, schedule counseling appointments, and coordinate scheduling activities for participants.

  • Assist participants with inquiries related to health and pension benefits, legal documentation, and MPI forms, ensuring accurate record-keeping and follow-up.

Job description

For more than 70 years, the Motion Picture Industry Pension & Health Plans (MPI) has proudly served the entertainment community by supporting the financial and healthcare well-being of the people who bring stories to life - from set crews to post-production pros.
We're not just accountants and analysts; we're problem-solvers, collaborators, and stewards of trust. Our teams are guided by a simple mission: to improve the lives of our members who work in the entertainment industry through accuracy, accountability, and care.
MPI is recognized as a five-time certified Great Place to Work® employer and recipient of the World at Work Seal of Distinction because we believe people do their best work when they're respected, supported, and inspired.
Role Overview:
MPI is seeking a Visitor Center Representative to join our team in Studio City. This onsite position provides virtual and in-person customer service to active and retired participants and their families regarding MPI Pension and IAP benefits as well as affiliated local benefits. You will be responsible for various scheduling and administrative functions related to supporting the retirement process for participants, including maintaining department calendars, scheduling counseling appointments, monitoring department inboxes, distributing workflow, and processing benefit documents.
You'll also be expected to maintain an in-depth knowledge of pension benefit processing, pension regulations, and MPI's Trust Fund rules and policies, and communicate complex plan policies in easy-to-understand terms while providing exceptional customer service.
Qualified candidates, please submit your current resume with a cover letter for consideration.
Submissions will be reviewed; only candidates most closely matching the requirements of the position will be contacted.
MPI offers a comprehensive benefits package, including free medical, dental, behavioral health, and vision coverage, generous paid time off, retirement benefits including pension and 401k, supplemental benefits including discounted pet insurance, and professional development opportunities.
MPI requires employees to be vaccinated against Covid-19 with exceptions as required by law.
What You Will Need:
  • Bachelor's degree in business administration preferred, or equivalent work experience.
  • 2-5 years' experience in a customer service or administrative setting; prior healthcare, retirement benefits, and/or trust fund experience preferred. Both in-person and phone customer service experience preferred.
  • Professional phone and in-person etiquette and demeanor.
  • Strong ability to answer complicated questions, assist with resolving issues, and escalate issues as necessary.
  • Excellent verbal and written communication skills paired with analytical and research skills.
  • Ensure accuracy and precision in work output, maintaining neat and meticulous attention to detail.
  • Quick learner with the ability to retain and communicate learned concepts.
  • Intermediate proficiency in Microsoft Outlook, Excel, and Word.
  • Strong customer service skills and desire to help with empathy, care, and compassion.
  • Ability to prioritize and work in a dynamic, fast paced, and multifaceted environment.
  • Excellent attendance, punctuality, and reliability, including the ability to work extended hours or overtime as needed.
  • Ability to work with individuals at all levels of the organization.
  • Professional and polished appearance to represent MPI in a positive manner.
  • Ability to maintain discretion and adhere to HIPAA requirements.
  • Ability to accept direction and developmental guidance from supervisors to support professional development and growth.
  • Ability to work extended hours, including evenings and weekends, as business needs require.

What You'll Do:
Customer Service and Participant Support
  • Handle incoming participant calls, emails, web requests, walk-ins, and virtual meetings in a professional and courteous manner.
  • Provide assistance with health and pension benefits, legal documentation, account numbers, addresses, beneficiary designations, and witnessing services on MPI forms and documents.
  • Demonstrate understanding of MPI policies, processes, and plan knowledge to assist participants with inquiries. Counsel participants on complex and/or sensitive cases and resolve issues with empathy and care clearly and accurately.
  • Maintain accurate and detailed records of participant interactions to ensure successful resolution and follow-up.

Scheduling and Appointment Coordination
  • Maintain Retirement Services department calendar and schedule counseling sessions for participants.
  • Arrange, coordinate, and prioritize scheduling, including sending out benefit estimates for appointments.
  • Screen participants by phone for in-person Visitor Center appointments, including researching and preparing for appointments. Perform appointment screening and scheduling activities, including callouts to participants who have made online appointments.

Administrative and Processing Duties
  • Analyze eligibility requirements for each applicant. Create and send Pension and IAP retirement and early withdrawal applications.
  • Review and validate returned applications for accuracy and completeness and process application cancellations.
  • Distribute Pension and IAP applications and packets to participants and perform pension verifications.
  • Assign applications, forms, and documents to Retirement Benefit Analysts for review and approval. Maintain incoming workflow for each benefit analyst's caseload.
  • Monitor and track incoming forms and documents for Pension and IAP refund applications, Retirement Benefits mailboxes, Unity tickets, email, and Laserfiche requests.

Additional Responsibilities
  • Maintain participant and department files and supplies.
  • Assist with various annual participant statements, required minimum distributions, and mail distribution.
  • Participate in special projects and perform additional duties as assigned to support department objectives.
  • Other duties or projects as assigned.

Compensation:
This is a Union-affiliated position with a pay rate of $28.00 per hour.
Motion Picture Industry Pension & Health Plans (MPI) is an equal opportunity employer and does not discriminate against any applicant or employee on the basis of race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age over 40, marital status, veteran status, mental or physical disability, pregnancy, genetic information, or any other basis prohibited by law. Any applicant who, because of disability, requires accommodation or assistance in completing this application or at any time during the application process should contact the Human Resources Department. MPI also provides reasonable accommodations to disabled employees consistent with its obligations under applicable law.

Apply