Visitation Monitor Supervisor Jobs in Spring, TX

Overview

Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation.

Who We Are:

GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.

Why Work for GEO:

• We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things.
• Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.

Responsibilities

Summary:

The Assistant Shift Supervisor maintains a continuous state of alertness and awareness to control and secure the facility and residents. Operates within legal constraints and contract agency stipulations in order to maintain the security of the facility and safety of residents, staff and community. Assists with supervising Monitor activities and assists in providing training to them.

Primary Duties and Responsibilities:

• The Assistant Shift Supervisor may perform all duties of a Monitor and/or Security Monitor.
• Provides leadership to Monitors through the assignment of work, monitoring of progress and review of results.
• The Assistant Shift Supervisor, under the supervision of the Shift Supervisor, oversees shift personnel duties so the security of the facility is maintained.
• Reviews all reports written during assigned shift to ensure accuracy and completeness and verifies all scheduled passes and appointments.
• The Assistant Shift Supervisor physically patrols building to observe and listen to individual residents and groups of residents and monitors the state of the building. Examples of activities include smelling for marijuana and/or unauthorized tobacco use; listening to conversations; ensuring doors and windows are properly secured. Perform random perimeter checks including exterior doors of the facility and monitor the alarm system.
• Performs the following activities on both a scheduled and random basis: urinalysis testing, pat downs, shakedowns, counts, room searches, breath tests, etc., to maintain control and security of the residents and facility.
• The Assistant Shift Supervisor documents disciplinary action for rule violations according to procedure, to comply with contracting agency requirements, and logs accordingly.
• Supervises meals, visitor hours, and work details to observe for unusual or suspicious activities or behavior so that preventative measures are taken prior to potential problem occurrences.
• Uses judgment to determine inappropriate or abnormal conditions or behavior. Takes action to verify or correct abnormal or unusual situations, or requests assistance and input from a peer or supervisor of the situation, before it escalates beyond capabilities.
• Conducts scheduled and impromptu inspections of resident living and common areas for cleanliness and proper maintenance in order to meet health and safety requirements. Forwards maintenance reports to the Shift Supervisor. Maintains legible, accurate and concise records in the daily logs; including phone, resident in/out, visitor in/out, and facility check logs. Includes information on facility conditions; unusual or suspicious resident behavior, comments, complaints or grievances, etc., so that staff on all shifts are continuously informed of the status of residents and facility.
• Performs resident admit/discharge procedures in accordance with facility policies and procedures and contracting agency requirements. Completes intake form, sets up resident folder, orients resident to rules and inventory belongings at intake. At discharge, ensures that all facility property has been returned and verify that release is authorized.
• Prepares incident reports that are legible and accurately reflect all pertinent facts.
• Provides transportation of residents, using facility vehicle, in accordance with the needs of the facility.
• Visually check logs (e.g., UA, room search, medication, pat down, verification) to determine if the activity has occurred and that the information recorded is correct and complete.
• Makes initial contact with any visitors and verify their identity. Is professional and courteous while assisting visitor or government officials with resident affairs (e.g., arrival, release, etc.).
• Participates in staff meetings by sharing observations and recommendations regarding the facility, residents and staff relations to identify and resolve problems and functions as a unified team.
• Maintains confidentiality obtained through job duties regarding employees, vendors, residents, outside agencies, etc., so that sensitive information is only given on a "need to know" basis.
• Complies with policies and work rules as described in the company Employee Handbook, the Statement of Work, and the Facility Policies and Procedures Manual, including directives of managers and supervisors in a cooperative spirit to ensure conformance to company standards.
• Maintains a professional presentation, demeanor, and interaction at all times (including tone, volume and manner of speech, as well as facial expressions or other mannerisms) when interacting with residents, staff, visitors, or outside agencies (in person or over telephone).
• Adheres to attendance policy; is available to work all shifts; as required, to ensure adequate coverage of the program and to ensure the safety and security of the residents.
• Complies with facility safety rules; take appropriate corrective action to ensure work is performed in a safe manner and without injury to self or others.
• Communicate effectively with all levels of staff in a manner that promotes a team spirit and a sense of cooperation.
• Performs other duties as assigned. 

Qualifications

Minimum Requirements:

• High School Diploma/GED or equivalent.
• Two (2) years related experience (i.e.: security, criminal justice, military, corrections, community based services); supervisory experience preferred.
• Familiar with community corrections system and current community corrections practices.
• Sufficient organizational skills to keep the workflow on-going in an orderly manner. Express thoughts logically, in both written and verbal form using correct grammar.
• Demonstrate flexibility in order to perform a wide range of duties. 
• Valid Drivers license.