Visionix USA Power the Future of Vision Care At Visionix USA , we don't just support eye care--we transform it. As a global innovator in ophthalmic diagnostics and telehealth technology, we equip eye ...
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Visionix USA Power the Future of Vision Care At Visionix USA , we don't just support eye care--we transform it. As a global innovator in ophthalmic diagnostics and telehealth technology, we equip eye ...
Visionix USA Power the Future of Vision Care At Visionix USA , we don't just support eye care--we transform it. As a global innovator in ophthalmic diagnostics and telehealth technology, we equip eye ...
Quick apply
Visionix USA Power the Future of Vision Care At Visionix USA , we don't just support eye care--we transform it. As a global innovator in ophthalmic diagnostics and telehealth technology, we equip eye ...
Visionix information
What does a Visionix specialist do?
A Visionix specialist is a professional trained to operate and maintain Visionix ophthalmic equipment, which is used for eye examinations and vision diagnostics. They assist optometrists and ophthalmologists by performing tests such as corneal topography, refractometry, and wavefront analysis to assess eye health and visual acuity. Their responsibilities also include calibrating equipment, ensuring accurate test results, and providing support in interpreting diagnostic data. Overall, they play a crucial role in the early detection and management of various eye conditions.
What are the key skills and qualifications needed to thrive as a Visionix specialist?
To thrive as a Visionix ophthalmic device specialist, you need a solid understanding of optometry or ophthalmology principles, often supported by a background in vision science or medical technology. Familiarity with Visionix diagnostic equipment, optical imaging software, and device calibration tools is typically required. Strong customer service, problem-solving, and communication skills help you train users and troubleshoot effectively. These abilities ensure accurate diagnostics, enhance patient care, and maintain high standards for eye health technology services.
What are the most common challenges faced by Visionix technicians when installing or maintaining ophthalmic equipment, and how can they be overcome?
Visionix technicians often encounter challenges such as integrating new ophthalmic devices with existing practice management systems, ensuring precise calibration, and troubleshooting software or hardware issues in clinical environments. These challenges can be overcome through continuous training on the latest Visionix products, effective communication with clinical staff to understand workflow needs, and leveraging technical support resources provided by the manufacturer. Staying updated on software updates and best practices also helps technicians deliver seamless installations and reliable ongoing support.
What is the difference between Visionix vs Optometrist?
| Aspect | Visionix | Optometrist |
|---|---|---|
| Credentials | Typically requires specialized training in vision testing devices and optical technology | Requires a Doctor of Optometry (OD) degree and state licensure |
| Work Environment | Works primarily with vision testing equipment, often in optical stores or clinics | Provides comprehensive eye exams, diagnoses, and treatment in clinics or private practices |
| Industry Usage | Used as a device or technology in optical and vision care settings | Professionally provides eye care services to patients |
While Visionix refers to a brand of vision testing equipment, an Optometrist is a licensed eye care professional who performs eye exams and diagnoses vision problems. Visionix devices are tools used by optometrists to assist in their assessments, but they are not a profession themselves. Understanding this distinction helps clarify the roles and tools involved in eye care services.
What are popular job titles related to Visionix jobs in New York?
For Visionix jobs in New York, the most frequently searched job titles are:
What job categories do people searching Visionix jobs in New York look for?
The top searched job categories for Visionix jobs in New York are:
What cities in New York are hiring for Visionix jobs?
Cities in New York with the most Visionix job openings:
Field Service Representative - New Jersey (MUST Reside in NJ)
Fairfield, NJ • On-site
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 3 days ago
Job description
Description:
Field Service Representative (FSR) Remote – Must reside in New Jersey
Travel: 80–90%+ (regional + nationwide support) Industry:
Medical Devices | Eye Care Technology
Company: Visionix USA
Power the Future of Vision Care
At Visionix USA, we don’t just support eye care—we transform it.
As a global innovator in ophthalmic diagnostics and telehealth technology, we equip eye care professionals with intelligent tools that redefine precision, streamline workflows, and improve patient outcomes. Our portfolio—including Optovue, Briot, Weco, and Visionix—represents the forefront of AI-driven diagnostics, advanced imaging, and high-performance lab solutions trusted worldwide.
Now, we’re looking for a Field Service Representative (FSR) who’s ready to take their technical expertise on the road and make a real impact.
Requirements:What You’ll Do
As a Field Service Representative, you’ll be the frontline expert supporting our advanced ophthalmic and optical systems. In this role, you will:
- Install, repair, and perform preventative maintenance on Visionix, Briot-Weco, and Optovue Equipment
- Deliver on-site troubleshooting and high-level technical support
- Maintain accurate service documentation, parts inventory, and RMA processes
- Communicate effectively with customers, internal teams, and leadership
- Care for company-issued tools, diagnostic equipment, and service vehicles
- Identify workflow improvements or potential sales opportunities
- Mentor and support new FSRs during onboarding
- Must be Computer literate (Windows, MS Office Suite and other applications required)
- Perform additional duties as assigned
What You’ll Bring
- Associate degree in a technical field, military technical training, or equivalent experience
- 2+ years in field service or technical support experience (6+ years preferred)
- Biomedical Equipment Experience (5 + years preferred)
- Experience with optics or ophthalmic equipment is a plus — training provided
- Strong mechanical and electrical troubleshooting skills
- Ability to read & understand mechanical & electrical drawings
- Excellent communication and customer service abilities
- Ability to lift up to 80 lbs. and travel extensively (car + air)
- Valid driver’s license with clean driving record
- Willingness to travel throughout the U.S. for training and regional support
Travel & Territory
- 90% plus travel required
- Home base must be within New Jersey
- Work Location: On the road, visiting customer sites across the New Jersey areas and occasionally other U.S. regions.
- Initial training period includes 2–4 months of shadowing senior technicians throughout the US.
Benefits
- Competitive base salary
- 401(k) Retirement Plan
- Full benefits package (medical, dental, vision, life, disability)
- Paid Time Off (PTO)
Join Us
At Visionix USA, your work doesn’t just fix machines—it helps people see better, live better, and experience the world more clearly.
Ready to make an impact? Apply today and help shape the future of vision care.
Equal Opportunity Employer
Visionix USA is an Equal Employment Opportunity Employer. We are committed to creating an inclusive environment for all qualified applicants and employees. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, veteran status, or disability.