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Vision Center Jobs in Ohio (NOW HIRING)

Midwest Vision Partners

Call Center Representative

Avon, OH · On-site

$14.50 - $18/hr

Call Center Representative Midwest Vision Partners is looking for a Patient Intake & Communications Representative to serve as the liaison between our organization and our current and potential ...

Midwest Vision Partners

Call Center Representative

Toledo, OH · On-site

$14.75 - $18.25/hr

Call Center Representative Midwest Vision Partners is looking for a Patient Intake & Communications Representative to serve as the liaison between our organization and our current and potential ...

hopebridge

Center Manager

Westlake, OH · On-site

$58K/yr

As a Center Manager, you'll have the unique opportunity to lead a team dedicated to providing life ... Medical, dental, and vision benefits * 401K retirement options with company match  * Plentiful ...

Health Partners of Western Ohio

Center Director

Lima, OH · On-site

$52K/yr

Center Director Job Type: Full-Time Schedule: Monday through Friday Hours: 8:00AM - 4:30PM Work ... Insurance (Medical, Dental, Vision, and Life) * Paid Holidays - 7 paid holidays * 403b Retirement ...

One Senior Care

Center Manager

Ashtabula, OH

$24K/yr

As a Center Manager, you are responsible for the daily operations of the center and the ... Medical, Dental, & Vision * Free Life and AD&D Insurance Plan * Health Savings and Flexible ...

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Vision Center information

See Ohio salary details

$9

$29

$64

How much do vision center jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for vision center in Ohio is $29.09, according to ZipRecruiter salary data. Most workers in this role earn between $14.06 and $41.75 per hour, depending on experience, location, and employer.

What is a vision center?

A Vision Center is a specialized retail or clinical facility that provides eye care services, including comprehensive eye exams, vision tests, and the sale of prescription eyeglasses and contact lenses. Many Vision Centers are located within larger retail stores or as standalone clinics, staffed by optometrists and trained optical technicians. In addition to basic eye care, some centers may offer treatment for common eye conditions and assistance with eyewear selection and fitting. Vision Centers aim to make eye care accessible and convenient for customers.

What are some common challenges vision center staff face when assisting patients with eyewear selection?

Vision Center staff often encounter challenges such as helping patients choose the right frames that fit both their prescription needs and personal style preferences. They must balance technical requirements—like lens thickness and fit—with customer service, ensuring each patient feels confident and comfortable with their choice. Additionally, staff frequently educate patients on lens options and insurance coverage, requiring strong communication and problem-solving skills. Navigating busy periods and staying updated on new eyewear technologies are also typical aspects of the role.

What are the key skills and qualifications needed to thrive as a vision center associate, and why are they important?

To thrive as a Vision Center Associate, you need a solid understanding of optical products, basic eye care knowledge, strong customer service skills, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, optical measuring devices, and insurance billing software is typically required. Excellent communication, attention to detail, and the ability to multitask help associates stand out when interacting with both customers and optometrists. These skills and qualities are essential to ensure accurate service, customer satisfaction, and efficient operation of the vision center.
Vision Center jobs near you
Infographic showing various Vision Center job openings in Ohio as of August 2026, with employment types broken down into 69% Full Time, and 31% Part Time. Highlights an 94% In-person, and 6% Hybrid job distribution, with an average salary of $60,504 per year, or $29.1 per hour.

Call Center Representative

Midwest Vision Partners

Avon, OH • On-site

$14.50 - $18/hr

Other

Re-posted 21 days ago

Midwest Vision Partners rating

4.6

Company rating: 4.6 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Call Center Representative

Midwest Vision Partners is looking for a Patient Intake & Communications Representative to serve as the liaison between our organization and our current and potential patients. In this role, you will be responsible for the accurate, timely, and efficient scheduling and triaging of patients across all Midwest Vision Partners locations.

The ideal candidate is detail oriented, customer focused, and possesses excellent probing, active listening, and communication skills to help resolve patient needs while delivering an exceptional patient experience.

What You'll Be Working On
  • Coordinate physician schedules to ensure appointments flow efficiently
  • Schedule, reschedule, and confirm patient appointments
  • Contact patients who have not responded to appointment reminders and proactively assist with rescheduling
  • Type and distribute weekly physician schedules to medical and surgical offices
  • Send patient information packets and mass mailings as requested
  • Ensure appropriate documentation is maintained within each patient record
  • Process incoming and outgoing clinical summaries and referrals
  • Verify referrals are received as required by physicians or insurance carriers
  • Properly triage incoming calls while maintaining physician and location compliance
  • Participate in on-site training and continuing education 2–3 times per month
  • Meet Quality and NPS score expectations
  • Comply with all company policies, procedures, and standard operating guidelines
  • Meet all Call Center Remote Work Technology requirements
  • Perform additional duties as assigned
What Will Make You Awesome
  • Ability to multitask and manage time effectively in a fast-paced environment
  • Strong perseverance and follow-through
  • Customer service experience
  • Excellent problem-solving and critical thinking skills
  • Adaptability and assertiveness
What You Know

To be successful in this role, you should have:

  • Ability to work independently with minimal supervision after training
  • Strong attention to detail
  • Excellent phone communication and active listening skills
  • Outstanding customer service skills
  • Strong written communication skills, including email and text correspondence
  • Computer proficiency
  • Minimum of 2 years of medical and/or clinical experience
  • High school diploma
  • The duties and responsibilities listed below are not intended to be an exhaustive list and may be adjusted as business needs require
About Midwest Vision Partners

Vision is a precious gift. Midwest Vision Partners (MVP) is focused on improving and preserving it for as many patients as possible by cultivating a network of world-class ophthalmologists and optometrists who provide exceptional, patient-centered care. Headquartered in Chicago, MVP proudly supports 70+ locations across Ohio, Michigan, Pennsylvania, West Virginia, and Illinois, with over 140 physicians and 1,500 employees, all focused on providing top-notch, customized results for each patient.

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