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Visa Credit Card Jobs (NOW HIRING)

Heartland Bank and Trust Company

$21.49 - $24.54/hr

Complete provisional credit to customer's accounts, if required, and help management decide on ... Maintain thorough knowledge of all governmental debit card regulations and Visa rules. * Maintain ...

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How much do visa credit card jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for visa credit card in the United States is $30.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $40.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a credit card product manager, and why are they important?

To thrive as a Credit Card Product Manager, you need expertise in product development, market analysis, and financial services, typically backed by a degree in business, finance, or a related field. Familiarity with card management systems, regulatory compliance tools, and data analytics platforms is essential. Strong communication, strategic thinking, and stakeholder management skills help drive product innovation and customer satisfaction. These capabilities are crucial for designing competitive credit card products and ensuring regulatory compliance in a dynamic financial market.

What are some of the main challenges faced by professionals working in Visa credit card customer service roles?

Professionals in Visa Credit Card customer service roles often encounter challenges such as handling a high volume of inquiries, managing complex account or fraud issues, and maintaining composure when assisting upset or frustrated cardholders. Adapting to constantly changing policies and compliance regulations is also a key part of the job. Success in this role requires strong communication skills, patience, and the ability to quickly learn and apply new information to resolve customer concerns efficiently.

What are Visa credit cards?

Visa credit cards are payment cards issued by financial institutions that use the Visa network to process transactions. They allow cardholders to borrow funds up to a certain limit for purchases, which are then paid back either in full or over time with interest. Visa cards are widely accepted globally, offer security features like fraud protection, and may include additional benefits such as rewards programs and travel insurance. Different banks offer various Visa credit card options tailored to consumers' needs.

What is the difference between Visa Credit Card vs Customer Service Representative?

AspectVisa Credit CardCustomer Service Representative
Required CredentialsNone specific; credit approval neededHigh school diploma or equivalent; communication skills
Work EnvironmentBank, retail, online platformsCall centers, offices, remote
Industry UsageFinancial services, bankingCustomer support across industries
Common Search IntentComparison of credit card optionsCustomer service roles and careers

Visa Credit Cards are financial products issued by banks or financial institutions, primarily used for purchasing and credit transactions. Customer Service Representatives assist customers with inquiries, support, and problem resolution. While both are connected to the financial industry, Visa Credit Cards focus on credit services, whereas Customer Service Representatives work in support roles across various sectors.

What cities are hiring for Visa Credit Card jobs? Cities with the most Visa Credit Card job openings:
What states have the most Visa Credit Card jobs? States with the most job openings for Visa Credit Card jobs include:
Visa Credit Card jobs near you
Infographic showing various Visa Credit Card job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $64,085 per year, or $30.8 per hour.

Debit Card Dispute Associate

landmarkcu

Brookfield, WI

Full-time

Posted 14 days ago

Job description

At Landmark Credit Union, we succeed by putting people first - and that starts with you. Our culture of inclusion and collaboration enables us to support our members’ financial wellbeing, positively impact the communities we serve, and help our associates grow their careers. Bring your authentic self to work as part of an organization where you’ll feel valued for your unique qualities, are enabled to reach your full potential, and are recognized for your contributions to our success. We strive to ensure you feel empowered to grow and succeed, while also feeling valued and taken care of, as we all do our part to put people first. We invite you to learn more about this and other opportunities at Landmark Credit Union.
 
NATURE AND SCOPE
Reports to the Manager, Debit Disputes. Reviews and processes debit card disputes in accordance with REG E and Visa chargeback rights. Assists in fraud detection and mitigation in other delivery channels including, but not limited to, point of sale and e-commerce. Reviews and analyzes accounts and customer situations that may require specialized resolution.
 
REQUIREMENTS
1. High school diploma or equivalent, and a minimum one year financial industry experience with managing REG E claims and the chargeback process required.
2. Experience or ability to gain proficiency in all programs and systems used for this job.
3. Proficiency in dealing with customer issues in both a routine and complex environment.
4. Must have the ability to use independent judgment and discretion in various situations while maintaining a high degree of confidentiality.
5. Excellent verbal and written communication skills, problem solving skills, organizational skills and the ability to work independently.
6. Must develop a thorough understanding of company policies and procedures as they relate to this position. Must comply with all company policies and procedures and all job-related state and federal laws and regulations.
 
PRINCIPAL ACCOUNTABILITIES
1. Processes daily debit card claims to ensure compliance. Determines if claim is authorized or unauthorized and responds appropriately.
2. Works with merchants, branch staff and/or members to gather information as needed to make determinations on disputes.
3. Contacts cardholders to verify if transactions are valid. Responds to all calls, emails, and other correspondence to answer questions and resolve issues with disputes.
4. Drafts and sends notice to member indicating a provisional credit applied to their account while the dispute investigation takes place.
5. Tracks fraudulent transactions through fraud management system, and includes involved dollar amounts to show how much fraud was exposed, lost and/or prevented.
6. Conducts external research to ensure truthfulness of dispute claims, when needed.
7. Performs other duties as assigned.
 
EEO/Veterans/Disabled

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