ZipRecruiter

Log In

1

Virtucom Jobs (NOW HIRING)

Virtucom, Inc.

Technical Production Associate

Chicago, IL · On-site

$16 - $19.23/hr

At Virtucom, you'll find a culture of energy, purpose, and professional opportunity. Job Overview: Technical Production Associate - Naperville Facility We are seeking detail-oriented and motivated ...

Virtucom, Inc.

Technical Production Associate

Chicago, IL · On-site

$16 - $19.23/hr

At Virtucom, you'll find a culture of energy, purpose, and professional opportunity. Job Overview: Technical Production Associate - Naperville Facility We are seeking detail-oriented and motivated ...

Virtucom Inc

Service Delivery Manager

Naperville, IL · On-site

$41K - $60K/yr

At Virtucom, you'll find a culture of energy, purpose, and professional opportunity. Job Overview: Service Delivery Manager - Naperville Facility We are seeking an experienced and motivated Service ...

next page

Showing results 1-20

All JobsVirtucom Jobs

Virtucom information

See salary details

$8

$26

$61

How much do virtucom jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for virtucom in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What are some common challenges faced by IT Support Specialists at Virtucom, and how can they be addressed?

IT Support Specialists at Virtucom often encounter challenges such as managing multiple support tickets simultaneously, adapting to rapidly changing technology in educational environments, and effectively communicating technical solutions to non-technical users. These challenges can be addressed by developing strong organizational skills, staying up-to-date with the latest IT trends, and practicing clear, patient communication. Collaboration with team members and ongoing training are also encouraged to ensure efficient problem-solving and knowledge sharing.

What is the difference between Virtucom vs Network Technician?

AspectVirtucomNetwork Technician
CertificationsTypically requires CompTIA Network+, Cisco CCNA, or similarOften requires CompTIA Network+, Cisco CCNA, or similar
Work EnvironmentPrimarily office-based, supporting virtual and cloud environmentsPrimarily on-site or in data centers, supporting physical network hardware
Industry UsageUsed in IT consulting, managed services, and virtual infrastructure companiesCommon in telecommunications, enterprise IT, and infrastructure firms

Virtucom and Network Technicians share similar certifications and work environments, but Virtucom focuses more on virtual and cloud-based solutions, while Network Technicians often work with physical network hardware. Both roles are essential in IT, but their daily tasks and environments differ slightly.

What is a Virtucom and what do they do?

Virtucom is actually a company, not a job title. Virtucom specializes in providing technology solutions and services for K-12 schools, including IT support, device management, classroom technology, and professional development for educators. Employees at Virtucom may work in roles such as IT support technicians, account managers, project managers, or educational technology consultants, all focused on helping schools implement and maintain effective technology solutions.

What are the key skills and qualifications needed to thrive as a Virtucom IT Support Specialist, and why are they important?

To thrive as a Virtucom IT Support Specialist, you need a solid background in computer hardware, networking, troubleshooting, and customer service, often supported by an associate's degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and standard operating systems is typically required. Strong communication, patience, and problem-solving skills help you effectively address user issues and collaborate with team members. These skills ensure efficient technical support, high client satisfaction, and smooth IT operations in educational and business environments.
More about Virtucom jobs
What cities are hiring for Virtucom jobs? Cities with the most Virtucom job openings:
What job categories do people searching Virtucom jobs look for? The top searched job categories for Virtucom jobs are:
Virtucom jobs near you
Infographic showing various Virtucom job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $54,791 per year, or $26.3 per hour.
Technical Production Associate

Technical Production Associate

Virtucom, Inc.

Chicago, IL • On-site

$16 - $19.23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Job description

Company Overview:
The technology and support needs of school districts have evolved dramatically in recent years. Thriving in today's fast-paced world of digital transformation requires more than just a technology provider. It takes a true technology partner, one with a sincere commitment to serving communities and the next generation of students.
Headquartered in Peachtree Corners, Georgia, with offices in Columbus (GA), Chesapeake (VA), West Palm Beach (FL), Addison (TX), and Naperville (IL), Virtucom is a dynamic and growing company exclusively focused on K-12 education. We specialize in delivering services and support to help educators and administrators integrate the classroom technologies we provide into meaningful learning experiences.
We are deeply passionate about supporting our schools and communities, and just as passionate about creating opportunities for our employees to grow. At Virtucom, you'll find a culture of energy, purpose, and professional opportunity.
Job Overview: Technical Production Associate - Naperville Facility
We are seeking detail-oriented and motivated Technical Production Associates to support our Naperville facility operations. This role is responsible for preparing, configuring, and processing devices according to customer specifications, ensuring all products meet quality and deployment standards.
Production Associates play a key role in the lifecycle of K-12 technology by performing tasks such as unboxing, imaging, enrolling, tagging, etching, and packaging devices for delivery to schools and districts. This position requires a strong attention to detail, the ability to follow structured processes, and a commitment to maintaining an organized and efficient workspace.
This is a pre-opening opportunity as we prepare to launch our Naperville facility, with operations expected to begin by the end of Q2 2026.
Requirements
Responsibilities:
  • Perform production tasks including unboxing, imaging, enrolling, tagging, labeling, etching, and boxing of devices.
  • Prepare products for shipment, including packaging, wrapping, and securing items to ensure safe delivery.
  • Maintain clean, organized, and efficient production and warehouse areas daily.
  • Verify device accuracy and ensure all customer-specific requirements are completed prior to shipment.
  • Document and track production work using company systems and tools.
  • Assist with inventory organization, staging, and movement of products within the facility.
  • Troubleshoot basic hardware and software issues during device setup and configuration.
  • Follow established workflows, processes, and quality control standards.
  • Collaborate with team members and leadership to meet production goals and deadlines.
  • Adhere to company policies related to safety, data security, and operational procedures.
  • Support other operational areas as needed based on workload and business demands.
Job Requirements:
  • Ability to operate hand trucks, pallet jacks, and other warehouse equipment.
  • Ability to lift or move products (typically up to 20 lbs.).
  • Basic understanding of computers and networking concepts.
  • Strong knowledge of Microsoft Windows operating systems and Chrome OS.
  • Ability to follow detailed instructions and standardized processes.
  • Strong attention to detail and organizational skills.
  • Ability to interact with team members and clients in a professional manner.
  • Ability to document service and production work per company guidelines.
  • Knowledge of commonly used technical support concepts, practices, and procedures.
  • Strong time management skills and ability to meet or exceed service level agreements (SLA).
  • Reliable transportation and consistent attendance.
Pre-Hire Requirements:
  • Must pass a comprehensive background check.
  • Reliable transportation.
  • Ability to work varying schedules based on operational needs.
Preferred Qualifications:
  • Previous warehouse, production, or assembly experience.
  • Experience with device imaging, staging, or IT asset preparation.
  • Familiarity with K-12 technology environments.
Benefits:
  • Competitive Compensation
  • Ability to convert from Hourly to Salary after a 90-day probationary period
  • 401(k) plan with 4% company match**
  • Medical, dental, and vision insurance**
  • Company Paid Holidays**
  • PTO package upon conversion (vacation, sick, and personal days)
  • Opportunity for Career Advancement with promotion from within
  • Comprehensive On-site Training

** Company 401k offered at 6 month tenure
** Medical insurance offered month following DOH
** Company Paid Holidays applies to employees converted to Salary
Salary Description
$16 - $19.23/hour or $33,300 - $40,000/year

Apply