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Virtual Vet Tech Jobs in Rochester, NY (NOW HIRING)

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Virtual Vet Tech information

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$13

$23

$33

How much do virtual vet tech jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for virtual vet tech in Rochester, NY is $23.38, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.78 per hour, depending on experience, location, and employer.

How does a virtual vet tech typically collaborate with veterinarians and clients in a remote setting?

As a Virtual Vet Tech, you’ll work closely with veterinarians by assisting in telehealth appointments, collecting patient histories, and providing client education remotely. Communication is mainly conducted through video calls, emails, and specialized telemedicine platforms. Your role also involves triaging cases, answering questions from pet owners, and ensuring accurate record-keeping. Strong teamwork and clear, compassionate communication are essential, as you act as a bridge between veterinarians and clients to deliver quality care in a virtual environment.

What is a virtual vet tech?

Virtual vet techs are veterinary technicians who provide support and guidance to pet owners through online platforms, phone calls, or video consultations. They assist with answering questions about pet health, administering medications, managing chronic conditions, and giving general care advice. While they cannot diagnose or prescribe medications, they play a key role in triaging concerns and helping pet owners decide when to seek in-person veterinary care. Virtual vet techs help bridge the gap between pet owners and veterinarians, making expert advice more accessible.

What are the key skills and qualifications needed to thrive as a virtual vet tech, and why are they important?

To thrive as a Virtual Vet Tech, you need a solid background in veterinary nursing or technology, often supported by a veterinary technician certification (such as RVT, LVT, or CVT) and experience in animal care. Familiarity with telemedicine platforms, practice management software, and secure communication systems is typically required. Outstanding communication, empathy, and problem-solving skills help virtual vet techs effectively support clients and collaborate with veterinarians remotely. These skills ensure accurate care guidance, client satisfaction, and the smooth delivery of telehealth services in veterinary medicine.
What are the most commonly searched types of Vet Tech jobs in Rochester, NY? The most popular types of Vet Tech jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Virtual Vet Tech jobs? Cities near Rochester, NY with the most Virtual Vet Tech job openings:
Virtual Vet Tech jobs near you
Infographic showing various Virtual Vet Tech job openings in Rochester, NY as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Contract. Highlights an 45% Physical, 3% Hybrid, and 52% Remote job distribution, with an average salary of $48,633 per year, or $23.4 per hour.

Veterinary Client Service Representative

Greece Animal Hospital

Rochester, NY

$16 - $18/hr

Full-time

Medical, Life, Retirement

Re-posted 8 days ago

Job description

Description

Veterinary Client Service Representative
Rochester, NY
Thrive Pet Healthcare is one of the first veterinary services offering a comprehensive continuum of care for pets’ primary, specialty, and acute needs. Through a nationwide community of over 360 veterinary providers, and an industry-leading membership program, Thrive Pet Healthcare provides personalized, accessible care through every stage of a pet’s life and health. Founded by veterinarians, the organization provides industry-first benefits for practice staff while elevating privately held veterinary hospitals with innovative service and technology solutions. By focusing on the needs of care providers and professional collaboration, Thrive Pet Healthcare is supporting the well-being of the industry and raising the national bar for veterinary excellence.
 
At Greece Animal Hospital you’ll feel the warmth and openness of a small clinic, while having the opportunity and support of a united network. Our ideal candidate is passionate about animal care, highly motivated, and pays attention to detail.  A full-time position would require working between 30-40 hours a week.
 
Role Responsibilities: 
  • Support veterinarians to ensure quality veterinary care, advocate for pets, and educate clients. With each hospital function, assist veterinarians and the medical team to maximize productivity and maintain positive patient flow. 
  • Maintain a clean, welcoming reception area
  • Provide excellent client service to owners
  • Assist in scheduling appointments and surgeries
  • Assist in maintaining relevant, comprehensive medical records with the support of practice systems. 
  • Obtain relevant health history and information from clients and maintain medical charts.
  • Communicate with clients about individualized pet health concerns and offer guidance on Thrive Membership options, medications, and additional treatments. 
  • Be willing to guide, mentor, and support fellow team members. 
Experience & Skill Requirements: 
  • Veterinary experience strongly preferred
  • 1-2 years of client service representative
  • Commitment to working within a team environment 
  • Positive, will-do attitude
  • Team player with flexibility 
  • Strong communication and relationship-building skills 
  • Proven ability to multi-task in a busy work setting 
  • Professional demeanor and outgoing personality 
  • Ability to lift up to 50 pounds, squatting, reach, standing, and walking throughout the day.
Compensation negotiable based on credentials and experience with an hourly pay rate starting at $16-$18 an hour. The actual rate offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. 
Why Join Thrive?
  • Paid LVT Student Mentorship Program designed to support your transition into practice
  • Hands-on clinical training that builds confidence and real-world experience
  • Ongoing coaching and development to help you reach your career goals
  • Supportive, collaborative culture where teamwork, learning, and growth are a priority
You’ll Grow With Us
Here, you can grow your career as best fits you through access to comprehensive learning and skillset programs. You can build your skills and earn credentials through:
  • Our vast, diverse, and free library of continuing education courses - ThriveU
  • Live, virtual interactive workshops to develop valuable leadership skills
  • A program to designed to teach you the fundamentals of running a pet hospital
  • Earn your AVMA-CVTEA Accreditation and become a Vet Tech through our fully accredited distance learning program for veterinary technicians
  • Scholarship opportunities and tuition reimbursement
And, with so many locations nationwide, you can find and move into any specialty, hospital type, or environment. Join us and provide your best care at a clinic that is deeply rooted within its community and bolstered by the resources of Thrive Pet Healthcare.
Who We Are
Thrive Pet Healthcare is united by our mission to create the future of pet well-being through medical excellence, innovative technology, and a connected community of teams and partners. We exist to nurture both pets and people through meaningful relationships and exceptional veterinary care.
Our Support Office teams power that mission by supporting our hospitals through operational excellence, innovative programs, people-centered culture, and forward-thinking business solutions — all while having plenty of fun along the way.
We nurture pets & people through meaningful relationships and exceptional pet care—and we are united by a shared set of values.
  • Service – delivering exceptional service
  • Empathy – leading with care
  • Accountability – achieve meaningful outcomes
  • Joy – be a source of light
  • Exploration – learn to fuel growth
  • Team – connect for success
Benefits – our care in action
Thrive offers a suite of benefits to support team members’ emotional, physical, professional, and financial wellbeing. In addition to our health and life insurance, and short- and long- term disability plans, we offer eligible team members:
 
  • Competitive pay
  • 401(k) with employer match 
  • Mental health resources, including easy access to therapy through Lyra Health 
  • Paid parental leave
  • Purr-ental leave for when you adopt a pet 
  • Subsidized backup childcare and elder care 
  • Expert advice, support and network discounts for fertility and family planning 
  • FREE CE courses
  • Pet perks and veterinary service discounts 
  • Student loan support tools and assistance 
Some benefits shown are only for full-time team members who work 30 hours or more per week. Certain Benefits may be subject to waiting periods or length of service requirements.
Read more about us here.
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