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Virtual Tours Jobs in Florida (NOW HIRING)

Hillpointe

Customer Care Specialist, Level 4

Maitland, FL · On-site

$15.75 - $21/hr

Conduct guided virtual tours and support virtual leasing office experiences. * Handle outbound follow-up via call, SMS, and email to nurture leads and confirm tours. * Monitor and respond ...

Hillpointe

Customer Care Specialist, Level 4

Maitland, FL · On-site

$16 - $21.25/hr

Conduct guided virtual tours and support virtual leasing office experiences. * Handle outbound follow-up via call, SMS, and email to nurture leads and confirm tours. * Monitor and respond ...

Hillpointe

Customer Care Specialist, Level 4

Maitland, FL · On-site

$15.75 - $21/hr

Conduct guided virtual tours and support virtual leasing office experiences. * Handle outbound follow-up via call, SMS, and email to nurture leads and confirm tours. * Monitor and respond ...

Optimum RV

Automotive Internet Sales

Titusville, FL · On-site

... or virtual tours for prospective buyers. · Utilizing CRM systems to track, manage, and follow up on all customer interactions and leads. · Following up consistently with leads to nurture ...

Optimum RV

Automotive Internet Sales

Titusville, FL · On-site

... virtual tours for prospective buyers. • Utilizing CRM systems to track, manage, and follow up on all customer interactions and leads. • Following up consistently with leads to nurture ...

Propolis Living LLC

Leasing & Marketing Agent

Miami, FL · On-site

$17 - $20/hr

Convert leads into residents or guests through trust, clarity, and follow-up * Conduct in-person and virtual tours with confidence and warmth * Explain different unit types, living models, and ...

Propolis

Leasing & Marketing Agent

Miami, FL

$17 - $20/hr

Convert leads into residents or guests through trust, clarity, and follow-up * Conduct in-person and virtual tours with confidence and warmth * Explain different unit types, living models, and ...

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Virtual Tours information

See Florida salary details

$8

$18

$25

How much do virtual tours jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for virtual tours in Florida is $18.23, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.48 per hour, depending on experience, location, and employer.

What is the difference between Virtual Tours vs 3D Tour Photographer?

AspectVirtual Tours3D Tour Photographer
CredentialsBasic photography, editing skills, sometimes real estate or tourism knowledgePhotography certifications, 3D imaging software proficiency
Work EnvironmentReal estate, tourism, commercial properties, online platformsReal estate, architectural, commercial projects, on-site and studio
Usage in IndustryOnline property listings, virtual walkthroughs, marketingCreating 3D models, capturing immersive virtual tours

Virtual Tours and 3D Tour Photographers both create visual content for property marketing, but Virtual Tours focus on interactive walkthroughs often compiled from photos or videos, while 3D Tour Photographers specialize in capturing detailed 3D models and immersive experiences. Both roles require photography skills, but 3D Tour Photographers typically need specialized software knowledge. They serve similar industries like real estate and tourism, but their outputs differ in format and complexity.

What is a virtual tour job?

Virtual tour jobs involve creating, hosting, or managing online tours of physical locations, such as real estate properties, museums, hotels, or tourist attractions. Professionals in this field may use specialized cameras and software to capture 360-degree images and videos, stitch them together, and develop interactive experiences for viewers. These roles can include photographers, videographers, editors, and virtual tour guides, all working to provide immersive experiences for clients or audiences remotely. The demand for virtual tour services has grown significantly with advancements in technology and the increasing need for remote exploration options.

What are some common challenges faced by professionals creating virtual tours, and how can they be addressed?

Professionals in virtual tours often encounter challenges such as ensuring high-quality visuals, managing large file sizes, and providing an engaging, interactive user experience. Collaboration with photographers, developers, and clients is key to aligning technical requirements and creative vision. Staying updated with the latest software and hardware can help address compatibility issues and improve efficiency. Regular feedback from clients and end-users also helps refine the tours for diverse audiences.

What are the key skills and qualifications needed to thrive as a virtual tour creator, and why are they important?

To thrive as a Virtual Tour Creator, you need expertise in photography, video production, and digital editing, often supported by experience with real estate or hospitality marketing. Familiarity with 360-degree cameras, virtual tour software (like Matterport or Kuula), and image editing tools such as Adobe Photoshop or Lightroom is typically required. Creativity, attention to detail, and strong communication skills help you produce engaging, client-focused tours that meet specific needs. These skills ensure high-quality, immersive experiences that effectively showcase spaces and drive customer engagement.
What are popular job titles related to Virtual Tours jobs in Florida? For Virtual Tours jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Virtual Tours jobs in Florida look for? The top searched job categories for Virtual Tours jobs in Florida are:
What cities in Florida are hiring for Virtual Tours jobs? Cities in Florida with the most Virtual Tours job openings:
Virtual Tours jobs near you
Infographic showing various Virtual Tours job openings in Florida as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Contract. Highlights an 45% Physical, 3% Hybrid, and 52% Remote job distribution, with an average salary of $37,924 per year, or $18.2 per hour.

Customer Care Specialist, Level 4

Hillpointe

Maitland, FL • On-site

$15.75 - $21/hr

Other

Re-posted 4 days ago

Job description

Customer Care Specialist, Level 4

Position Summary:

The Customer Care Specialist, Level 4 is a senior role within Hillpointe's centralized contact center and support operations. This position oversees the complete experience lifecycle, from early prospect interest to ongoing resident support.

This role includes all responsibilities performed by Level 3 Customer Care Specialists (prospect call handling, tour scheduling, virtual leasing operations, outbound follow-up, and reputation response) plus added responsibility for:

  • Light service request intake
  • General resident customer service calls
  • Application support and completion guidance
  • Escalation assistance and mentorship for junior team members

A successful Customer Care Specialist, Level 4 provides empathetic, detail-oriented, and proactive support, ensuring applicants move smoothly through the leasing process and current residents receive fast, accurate assistance

Key Responsibilities:

Core (Level 3 Functions)

  • Answer inbound prospect calls; qualify leads and schedule property tours.
  • Conduct guided virtual tours and support virtual leasing office experiences.
  • Handle outbound follow-up via call, SMS, and email to nurture leads and confirm tours.
  • Monitor and respond professionally to online reviews and customer feedback.
  • Update CRM/property management systems with clear call notes and lead status.
  • Collaborate with property and leasing teams to support occupancy goals.

Additional Level 4 Responsibilities:

  • Resident & Customer Support
    • Handle general resident inquiries including billing, lease questions, account clarification, and community information.
    • Receive and coordinate light maintenance/service requests and route to onsite teams for resolution.
    • De-escalate customer concerns with professionalism and empathy.
  • Application Completion & Processing
    • Serve as the applicant's primary point of contact once the application begins.
    • Explain needed documents, next steps, screening requirements, and expected timelines.
    • Identify incomplete or missing materials and follow up promptly.
    • Verify application information for accuracy and completeness before review.
    • Work closely with property and screening teams to move applications through final approval.
  • Quality, Mentorship & Escalation
    • Provide support to Level 1 and Level 2 teammates when issues require advanced knowledge.
    • Assist leadership with identifying workflow gaps and recommending process improvements.
    • Maintain high accuracy, professionalism, and ownership of each case.

Qualifications & Skills:

Required

  • 2-4 years of experience in a call center, leasing, resident services, or customer service.
  • Strong communication skills (verbal, written, and digital messaging).
  • High attention to detail; strong organizational and follow-through skills.
  • Ability to manage multiple conversations and tasks simultaneously.
  • Emotional intelligence and confidence in handling escalations or sensitive issues.
  • Proficiency with property management or CRM systems (Entrata, Funnel, etc.).
  • Weekend availability, including Sunday 

Preferred

  • Multifamily leasing or resident services experience.
  • Experience conducting guided virtual tours.
  • Familiarity with maintenance request workflows.

Success Metrics

Performance will be measured based on:

  • Application completion & turnaround rate.
  • Lead-to-tour and tour-to-lease conversion performance.
  • Resident satisfaction and first-contact resolution rate.
  • Accuracy and completeness of applicant documentation.
  • Quality and timeliness of follow-up communications.
  • Professionalism and tone in review responses and customer interactions.

Working Environment

  • Weekend requirement 
  • High call/message volume; fast-paced, team-oriented environment.
  • Regular collaboration with leasing, operations, and maintenance teams.

Apply