The Tour Guide & Game Day Receptionist serves as a key ambassador for the Miami Marlins, delivering ... Virtual Assistant. • Complete administrative tasks and special projects as assigned.
The Tour Guide & Game Day Receptionist serves as a key ambassador for the Miami Marlins, delivering ... Virtual Assistant. • Complete administrative tasks and special projects as assigned.
Virtual Tour Guide information
See Miami, FL salary details
$8.05 - $10.22
2% of jobs
$10.22 - $12.39
11% of jobs
$13.51 is the 25th percentile. Wages below this are outliers.
$12.39 - $14.57
24% of jobs
The median wage is $16.08 / hr.
$14.57 - $16.74
19% of jobs
$16.74 - $18.92
19% of jobs
$18.99 is the 75th percentile. Wages above this are outliers.
$18.92 - $21.09
7% of jobs
$21.09 - $23.26
9% of jobs
$23.26 - $25.44
3% of jobs
$25.44 - $27.61
2% of jobs
$27.61 - $29.78
1% of jobs
$29.78 - $31.96
2% of jobs
$8
$17
$31
How much do virtual tour guide jobs pay per hour?
As of Sep 5, 2026, the average hourly pay for virtual tour guide in Miami, FL is $17.99, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $20.24 per hour, depending on experience, location, and employer.
What is a virtual tour guide?
Virtual tour guides are professionals who lead and narrate online tours of real-world locations, museums, landmarks, or attractions. Using live video, pre-recorded footage, or virtual reality technology, they provide engaging commentary, answer participants' questions, and enhance the online experience for remote audiences. Virtual tour guides help people explore new places from the comfort of their own homes, making travel and learning more accessible and interactive.
What are the key skills and qualifications needed to thrive as a virtual tour guide, and why are they important?
To thrive as a Virtual Tour Guide, you need strong communication skills, in-depth knowledge of the tour subject, and ideally a background in tourism or education. Familiarity with video conferencing platforms, virtual tour software, and digital presentation tools is typically required. Outstanding storytelling abilities, adaptability, and customer engagement skills help set you apart in this role. These capabilities ensure engaging, informative, and seamless virtual experiences that delight clients and encourage repeat business.
What are some common challenges faced by virtual tour guides, and how can they be effectively addressed?
Virtual Tour Guides often encounter challenges such as maintaining audience engagement in a digital format and managing varying levels of participant technical proficiency. Successful guides use interactive elements, storytelling, and multimedia tools to keep tours lively and interesting. Additionally, they prepare by familiarizing themselves with the virtual platform and offering clear instructions or support for attendees. Collaborating with tech support teams and regularly updating content also helps ensure smooth, engaging experiences.
How much money can you make as a virtual tour guide?
Virtual tour guides typically earn between $10 and $25 per hour, depending on experience, the platform used, and the complexity of the tours. Some guides may also earn tips or bonuses, and income can vary based on the number of tours conducted and client demand.
How to become a virtual tour guide online?
To become a virtual tour guide online, you should develop strong communication and presentation skills, gain knowledge about the locations or subjects you'll showcase, and become proficient with video conferencing tools and editing software. Building a portfolio or obtaining relevant certifications can also enhance credibility and job prospects in this field.
What are the most commonly searched types of Tour Guide jobs in Miami, FL?
The most popular types of Tour Guide jobs in Miami, FL are:
What are popular job titles related to Virtual Tour Guide jobs in Miami, FL?
For Virtual Tour Guide jobs in Miami, FL, the most frequently searched job titles are:
What job categories do people searching Virtual Tour Guide jobs in Miami, FL look for?
The top searched job categories for Virtual Tour Guide jobs in Miami, FL are:
What cities near Miami, FL are hiring for Virtual Tour Guide jobs?
Cities near Miami, FL with the most Virtual Tour Guide job openings:
Job description
Position Summary
Bring the magic of loanDepot park to life! The Tour Guide & Game Day Receptionist serves as a key ambassador for the Miami Marlins, delivering memorable experiences both behind the scenes and on event days. This dual-role position leads engaging stadium tours that highlight the history, architecture, and excitement of one of Miami's premier sports and entertainment venues. On game days and during special events, this role acts as a frontline hospitality representative, welcoming Guests and supporting exceptional service operations. This is a dynamic, guest-facing position ideal for individuals who thrive in fast-paced, high-energy environments.
Essential Functions
Tour Guide Responsibilities
• Lead scheduled public and private tours of loanDepot park, providing engaging, informative, and memorable experiences.
• Deliver both scripted and unscripted commentary tailored to diverse audiences, including tourists, students, fans, corporate groups, and VIPs.
• Ensure Guest safety, comfort, and accessibility throughout the tour experience.
• Maintain knowledge of current and upcoming events to accurately answer Guest questions.
• Assist with tour check-in, registration, and efficient group flow management.
• Represent the Miami Marlins and loanDepot park with professionalism, enthusiasm, and pride at all times.
Game Day & Event Receptionist Responsibilities
• Serve as the first point of contact for Guests, addressing questions, concerns, and complaints with professionalism and care.
• Support the Coordinator of Fan Services, Recovery, and Tours by dispatching service recovery team members and assisting with resolution efforts.
• Help monitor Guest Experience standards to ensure a clean, welcoming, and organized environment.
• Collect Guest feedback and report trends or recurring issues to leadership.
• Assist with monitoring and responding to service-related inboxes during events.
• Support Fan Pack requests and monitor interactions with the Marlins Virtual Assistant.
• Complete administrative tasks and special projects as assigned.
Qualifications & Requirements
• Flexible availability, including weekdays, evenings, weekends, and holidays.
• Comfortable speaking in front of groups and engaging with a wide variety of audiences.
• Strong communication, storytelling, and interpersonal skills.
• Ability to remain professional and composed while working in fast-paced, high-pressure environments.
• Customer service experience preferred; experience in sports, entertainment, or hospitality settings is a plus.
• Ability to walk and stand for extended periods during tours and events.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Proficiency in Microsoft Office preferred.
• Fluency in English required; Spanish or additional language skills are a plus.
• Must be at least 18 years of age.
Education & Experience
• High school diploma or equivalent required; some college coursework or degree preferred.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Bring the magic of loanDepot park to life! The Tour Guide & Game Day Receptionist serves as a key ambassador for the Miami Marlins, delivering memorable experiences both behind the scenes and on event days. This dual-role position leads engaging stadium tours that highlight the history, architecture, and excitement of one of Miami's premier sports and entertainment venues. On game days and during special events, this role acts as a frontline hospitality representative, welcoming Guests and supporting exceptional service operations. This is a dynamic, guest-facing position ideal for individuals who thrive in fast-paced, high-energy environments.
Essential Functions
Tour Guide Responsibilities
• Lead scheduled public and private tours of loanDepot park, providing engaging, informative, and memorable experiences.
• Deliver both scripted and unscripted commentary tailored to diverse audiences, including tourists, students, fans, corporate groups, and VIPs.
• Ensure Guest safety, comfort, and accessibility throughout the tour experience.
• Maintain knowledge of current and upcoming events to accurately answer Guest questions.
• Assist with tour check-in, registration, and efficient group flow management.
• Represent the Miami Marlins and loanDepot park with professionalism, enthusiasm, and pride at all times.
Game Day & Event Receptionist Responsibilities
• Serve as the first point of contact for Guests, addressing questions, concerns, and complaints with professionalism and care.
• Support the Coordinator of Fan Services, Recovery, and Tours by dispatching service recovery team members and assisting with resolution efforts.
• Help monitor Guest Experience standards to ensure a clean, welcoming, and organized environment.
• Collect Guest feedback and report trends or recurring issues to leadership.
• Assist with monitoring and responding to service-related inboxes during events.
• Support Fan Pack requests and monitor interactions with the Marlins Virtual Assistant.
• Complete administrative tasks and special projects as assigned.
Qualifications & Requirements
• Flexible availability, including weekdays, evenings, weekends, and holidays.
• Comfortable speaking in front of groups and engaging with a wide variety of audiences.
• Strong communication, storytelling, and interpersonal skills.
• Ability to remain professional and composed while working in fast-paced, high-pressure environments.
• Customer service experience preferred; experience in sports, entertainment, or hospitality settings is a plus.
• Ability to walk and stand for extended periods during tours and events.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Proficiency in Microsoft Office preferred.
• Fluency in English required; Spanish or additional language skills are a plus.
• Must be at least 18 years of age.
Education & Experience
• High school diploma or equivalent required; some college coursework or degree preferred.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
About AEG
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
51 - 200 Employees
Headquarters location
Saint Louis, MO, US
Year founded
1992