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Idaho Home Learning Academy

High School Administrative Assistant

Part-Time | Virtual | Grades 9-12

Position Overview

Idaho Home Learning Academy (IHLA) is seeking an organized, motivated, and positive individual to serve as a High School Administrative Assistant. IHLA is Idaho's largest K12 public virtual charter school, serving approximately 7,000 students across more than 70% of Idaho's zip codes. This position works closely with high school counselors, office staff, and administration to support student success through strong organizational and communication skills.

The ideal candidate brings a family-focused approach, exceptional attention to detail, and a genuine commitment to serving students and families in a remote environment. This individual must display a high level of integrity, honesty, and reliability, and be prepared to work independently in a fast-paced virtual setting.

Key Responsibilities

• Serve as primary point of contact for parents regarding high school student funding needs.
• Communicate with funding teams from vendors or colleges across the state to process student payments as needed
• Work within the student information system (PowerSchool) and the Supplemental Learning Fund system to verify accuracy between student schedules, funding requests, and available funds.
• Monitor and reconcile discrepancies between student schedules and fund allocations, escalating issues as needed
• May be asked to provide support for weekly student attendance processes as needed
• Collaborate with the Supplemental Learning Funds team, office staff, and administration on a wide range of administrative duties
• Attend weekly meetings via Zoom and contribute to team coordination efforts
• Communicate regularly and effectively with students, parents, and administration regarding funding questions, processes, as well as a range of other assigned clerical duties.
• Respond to all email communications within 24 hours on weekdays and manage a high volume of daily communications
• Know and consistently follow IHLA school policy
• Maintain strict confidentiality of all student information in accordance with FERPA and school policy
• Perform other clerical and administrative-support duties as assigned

Virtual Work Requirements

This is a fully remote position. The following conditions are required:

• Must be visible on Zoom during all meetings, working from a home environment free of distractions from children and pets
• Must maintain a dedicated home office space appropriate for professional virtual meetings, free from distractions from children and/or pets. Must work from this stationary location consistently during all scheduled hours to ensure reliable internet connectivity and audio/video quality. Working while traveling, commuting, or from a vehicle is not permitted
• Must be prepared for live Zoom meetings that may span multiple hours in a day
• Must provide your own telephone and high-speed internet connection
• IHLA will provide a computer equipped with audio and video capabilities
• Occasional evening or Friday work may be required
• Must provide a set schedule of daily consecutive 4.5 working hours within the core availability window of: 7:30-4:30 Monday-Thursday (MT)
• Must be available daily, at a minimum, from 10:00 AM12:00 PM MondayThursday to provide live Zoom support to families with questions about Supplemental Learning Funds
• Must be available to attend occasional in-person meetings in Malad, Idaho, and complete in-person tasks at the IHLA office as needed, including graduation preparation, mailing diplomas, and processing other paperwork sent to the Malad office
• Applicants may not simultaneously be employed with another school district or public charter school

Skills and Competencies

• Technology proficiency: Ability to navigate new systems independently, learn new programs without hesitation, and use Google Suite (Docs, Sheets, etc.) at a high level. Strong technology skills and aptitude to problem-solve are essential.
• Communication: Excellent oral and written communication skills; ability to communicate clearly and professionally with diverse stakeholders, including students, parents, teachers, and administrators
• Organization: Exceptional attention to detail; ability to manage time, coordinate multiple projects, and meet defined deadlines
• Adaptability: Flexible, firmly committed, and receptive to change in a dynamic virtual environment
• Independence: Self-starter who can work autonomously and perform well under pressure with minimal supervision
• Reliability: High level of responsibility and dependability in all assigned work
• Professionalism: Family-focused approach with a warm, student-centered demeanor

Minimum Qualifications

• Must be at least 18 years of age
• High school diploma required
• Advanced proficiency across Google Workspace is required, including but not limited to Google Docs, Sheets, Drive, Forms, Calendar, and Gmail.  Adobe products are also used regularly. Applicants should be comfortable learning and using Google tools independently. Visit https://www.skills.google/paths/23 for a full list of Google programs training modules.
• Previous experience with financial management and familiarity with spreadsheets will be advantageous.
• Hiring preference will be given to applicants within a reasonable driving distance of Malad, Idaho, for in-person training, meetings, and other tasks. 

Compensation and Benefits

Pay starts at $16/hour. Depending on years of experience in similar positions, it could be higher. Personal and sick leave are provided. 

Learn More About IHLA

Applicants are encouraged to review the following documents to better understand IHLA's culture, policies, and expectations:

• Student and Parent Handbook: https://docs.google.com/document/d/1MiYLS8Pi3J1ROeiFX3kY2rmD-WYdhW_t/edit
• Teacher/Staff Member Handbook: https://docs.google.com/document/d/1NLWzc0lSM7HCvD6-KKPEB6Z8SO8NvYNHCEdmVvBT_pE/edit?usp=sharing

Idaho Home Learning Academy is an equal opportunity employer.