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Virtual Representative Jobs in Austin, TX (NOW HIRING)

As a Registered Sales Representative within Arkestro's Customer Care Center organization, you will work remote from your home location. Additional requirements for success in a virtual role include:

Sales Representative We're looking for remote part time or full time independent sales ... Remote work with virtual selling across the US * No territories and no sales quotas * Robust ...

Sales Representative We're looking for remote part time or full time independent sales ... Remote work with virtual selling across the US * No territories and no sales quotas * Robust ...

Sales Representative We're looking for remote part time or full time independent sales ... Remote work with virtual selling across the US * No territories and no sales quotas * Robust ...

Sales Representative We're looking for remote part time or full time independent sales ... Remote work with virtual selling across the US * No territories and no sales quotas * Robust ...

Sales Representative We're looking for remote part time or full time independent sales ... What we offer our sales team: · Remote work with virtual selling across the US · No territories ...

Sales Representative We're looking for remote part time or full time independent sales ... What we offer our sales team: · Remote work with virtual selling across the US · No territories ...

Sales Representative We're looking for remote part time or full time independent sales ... What we offer our sales team: · Remote work with virtual selling across the US · No territories ...

Sales Representative We're looking for remote part time or full time independent sales ... What we offer our sales team: · Remote work with virtual selling across the US · No territories ...

Sales Representative We're looking for remote part time or full time independent sales ... What we offer our sales team: · Remote work with virtual selling across the US · No territories ...

Sales Representative We're looking for remote part time or full time independent sales ... What we offer our sales team: · Remote work with virtual selling across the US · No territories ...

Sales Representative We're looking for remote part time or full time independent sales ... Remote work with virtual selling across the US * No territories and no sales quotas * Robust ...

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Virtual Representative information

See Austin, TX salary details

$10

$17

$26

How much do virtual representative jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for virtual representative in Austin, TX is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $19.04 per hour, depending on experience, location, and employer.

What does a virtual representative do?

As a Virtual Representative, your daily activities often include responding to customer inquiries via email, chat, or phone, resolving issues, and documenting interactions in company systems. You may handle a set number of support tickets or calls, attend virtual meetings with your team, and collaborate with other departments to resolve complex issues. The role generally offers a flexible remote work environment, but may require adherence to specific shifts or coverage during peak hours. Success in this position relies on maintaining prompt, professional communication and efficiently managing your workload to meet customer satisfaction goals.

What is a virtual representative?

A Virtual Representative is a customer service or sales professional who interacts with clients remotely via phone, email, chat, or video calls. They assist customers by answering inquiries, resolving issues, processing orders, or providing product recommendations. Virtual Representatives often work from home or remote locations, using digital tools to maintain communication with customers and team members. Strong communication, problem-solving, and technical skills are essential for success in this role.

How do I become a virtual representative?

To become a virtual representative, you typically need strong communication skills, proficiency with computer and internet tools, and a reliable workspace. Many employers require a high school diploma or equivalent, and some may prefer prior customer service or administrative experience. Training is often provided online, and the role usually involves flexible scheduling and remote work environments.

What skills and qualifications are needed to thrive as a virtual representative?

To excel as a Virtual Representative, you need strong communication and problem-solving skills, along with basic computer proficiency and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat systems, and remote collaboration tools is highly beneficial. Standout candidates demonstrate empathy, patience, and effective time management to ensure positive customer interactions. These skills and qualities are crucial for delivering seamless support, building customer trust, and maintaining productivity in a remote work setting.

What are the most commonly searched types of Representative jobs in Austin, TX?

The most popular types of Representative jobs in Austin, TX are:

What cities near Austin, TX are hiring for Virtual Representative jobs?

Cities near Austin, TX with the most Virtual Representative job openings:

Infographic showing various Virtual Representative job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $37,218 per year, or $17.9 per hour.

Virtual Sales Representative

Jobcertify

Austin, TX • Remote

Full-time

Re-posted 3 days ago


Job description

At Arkestro, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the companys success. As a Registered Sales Representative within Arkestro's Customer Care Center organization, you will work remote from your home location.

Additional requirements for success in a virtual role include:

  • Work Space Must be able to provide a dedicated, confidential work space which includes a door that can be closed for privacy.
  • Phone line Must provide an employee-paid, dedicated phone line, solely for the use of customer call routing; line must not have call waiting/forwarding. A Voice over IP phone/internet bundle is recommended.
  • High speed internet Must provide employee-paid, high speed internet service (20 MB or higher connection speed); no dial-up or satellite dish connections. A Voice over IP phone/internet bundle is recommended. Must be hard wired into the router. Wi-Fi is not acceptable.
  • Must possess a cell phone, tablet, or smart watch capable of downloading apps to receive VPN access code via PingID application.

Job Description

Performs customer service and sales support activities and initiatives. Transitions the conversation to present sales opportunities to increase share of wallet to customers, and handles inquiries. Supports a complex dedicated suite of products/services, and/or leverages an advanced process or tool to support external customers. Delivers CARES model to customers and service partners.
Receives, investigates, and responds to customer service and sales inquiries regarding products, services and issues via all channels through which customers are served.
Refers applicable products and services. Recommends appropriate solutions. Follows defined treatments and/or employs active listening skills to present alternative solutions.
Resolves customer service inquiries and issues. Recommends appropriate solutions. Maintains high levels of customer satisfaction consistent with Arkestro's core values. Demonstrates commitment to quality. Resolves more complex or reoccurring issues where appropriate, and identifies root cause.
Documents customer interactions and thoroughly completes service requests to minimize customer effort or additional action.