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Virtual Remote Jobs in Fort Wright, KY (NOW HIRING)

CosmoProf

CUSTOMER SUCCESS PARTNER

Cincinnati, OH · Remote

Remote Ideal candidate must reside in: Minneapolis, Minnesota (MN) or either Cleveland or Cincinnati Ohio (OH) Key Responsibilities * Serve as the primary virtual point of contact for assigned ...

Stratford Davis

Virtual Sales Associate

Cincinnati, OH · Remote

$85K - $150K/yr

Step into a high-growth, remote role where you can build a meaningful career helping individuals and families achieve long-term financial security. As a Virtual Sales Associate, you will connect ...

New

HMG Careers

Sales Coordinator Remote

Cincinnati, OH · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

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All JobsVirtual JobsVirtual Remote JobsVirtual Remote Jobs in Fort Wright, KY

Virtual Remote information

See Fort Wright, KY salary details

$11

$23

$33

How much do virtual remote jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for virtual remote in Fort Wright, KY is $23.97, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $26.92 per hour, depending on experience, location, and employer.

What are virtual remote jobs?

Virtual remote jobs are positions that allow employees to work from any location outside of a traditional office setting, typically using the internet and digital tools to complete their tasks and communicate with colleagues. These jobs can be found in various industries, including technology, customer service, education, and marketing. Virtual remote roles offer flexibility in work location and often in work hours, making them a popular choice for those seeking better work-life balance. Common examples include virtual assistants, remote customer support representatives, and online educators.

What are different types of virtual or remote jobs?

There are a variety of virtual or remote jobs, including an online therapist, a work from home teacher, and a remote business consultant. As an online therapist, your responsibilities include counseling patients during therapeutic sessions, providing treatment recommendations, and helping patients cope with different emotional and mental issues. In a work from home teaching position, your duties are to help students learn a specific subject, present lesson plans, and grade student work. If you work as a remote business consultant, you may develop detailed business plans, use data to identify problems and weaknesses within a company, and provide suggestions to improve business structure, operations, or policies.

What are the key skills and qualifications needed to thrive as a virtual assistant, and why are they important?

To thrive as a Virtual Assistant, you need strong organizational skills, proficiency in administrative tasks, and often experience or training in office administration. Familiarity with productivity tools such as Microsoft Office, Google Workspace, project management platforms, and sometimes CRM systems is typically required. Excellent communication, time management, and self-motivation are standout soft skills for this remote position. These abilities ensure efficient support, reliability, and seamless collaboration with clients or teams in a virtual environment.

What are some common challenges faced by professionals in virtual remote roles, and how can they be overcome?

Professionals in virtual remote roles often encounter challenges such as maintaining clear communication, managing time effectively, and combating feelings of isolation. These can be addressed by leveraging collaboration tools, setting structured daily routines, and proactively engaging with colleagues through regular virtual meetings. Additionally, establishing a dedicated workspace and setting boundaries between work and personal time can help enhance productivity and well-being in a remote environment.

What is the difference between Virtual Remote vs Customer Service Representative?

AspectVirtual RemoteCustomer Service Representative
CredentialsVaries; often includes communication skills, basic tech knowledgeTypically requires customer service experience, communication skills
Work EnvironmentRemote, home-based or flexible locationCan be remote or in-office, depending on employer
Industry UsageUsed across multiple industries including tech, sales, supportPrimarily in retail, telecom, finance, and service sectors
Search & Comparison IntentLooking for remote work opportunities with flexible schedulesSeeking customer support roles, often in specific industries

Virtual Remote jobs encompass a broad range of roles that can be performed from anywhere, often requiring general communication and tech skills. Customer Service Representatives focus specifically on assisting customers, usually within specific industries. While both can be remote, Virtual Remote is a more versatile term, whereas Customer Service Representative roles are more specialized in customer support functions.

More about Virtual Remote jobs

What cities near Fort Wright, KY are hiring for Virtual Remote jobs?

Cities near Fort Wright, KY with the most Virtual Remote job openings:

Virtual Remote jobs near you
Infographic showing various Virtual Remote job openings in Fort Wright, KY as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Contract. Highlights an 49% Physical, 2% Hybrid, and 49% Remote job distribution, with an average salary of $49,864 per year, or $24 per hour.

CUSTOMER SUCCESS PARTNER

CosmoProf

Cincinnati, OH • Remote

Full-time

Posted 17 days ago

CosmoProf rating

5.3

Company rating: 5.3 out of 10

Based on 116 frontline employees who took The Breakroom Quiz

27th of 42 rated hair and beauty

Job description

Overview

Customer Success Partner

About Sally Beauty Holdings, Inc.

At SBH, our purpose is to inspire a more colorful, confident, and welcoming world. We are the leader in professional hair color, selling and distributing professional beauty supplies across 11 countries through our Sally Beauty and Beauty Systems Group businesses. Sally Beauty offers products for hair color, hair care, nails, and skin care to retail customers looking for salon-quality products at a value price. Beauty Systems Group, branded as Cosmo Prof or Armstrong McCall stores, along with its direct sales consultants, sell professionally branded products intended for use and resale by salons to retail consumers.

About the Role

The Customer Success Partner (CSP) serves as the primary virtual support resource for assigned accounts. This role is responsible for delivering high-quality customer experience through proactive communication, order support, product awareness, and ongoing relationship management.

The CSP helps ensure customers remain informed, connected, and supported following the transition from dedicated in-salon coverage to a virtual service model. Through consistent engagement and operational support, the role contributes to customer retention, customer satisfaction, and overall account health.


Location: Remote
Ideal candidate must reside in: Minneapolis, Minnesota (MN) or either Cleveland or Cincinnati Ohio (OH)

Key Responsibilities

  • Serve as the primary virtual point of contact for assigned accounts
  • Build and maintain strong customer relationships through phone, email, text, and virtual engagement
  • Process customer orders accurately and efficiently while resolving order-related issues
  • Proactively communicate promotions, new product launches, education opportunities, and business initiatives
  • Support customer awareness and engagement around company programs, offers, and resources
  • Partner closely with field sales teams and leadership to ensure continuity of customer support
  • Respond to customer inquiries related to products, pricing, inventory availability, and account needs
  • Support customers through service recovery situations and escalate issues appropriately when needed
  • Maintain accurate customer records and engagement activity within Salesforce
  • Monitor account trends and identify customer risks, concerns, or support opportunities

Knowledge, Skills & Abilities Requirements

Qualifications

  • 3+ years of experience in customer service, inside sales, account management, or related customer-facing roles
  • Strong communication and relationship-building skills
  • Ability to manage multiple customer accounts and priorities simultaneously
  • Highly organized with strong follow-through and attention to detail
  • Comfortable working in a fast-paced, metrics-driven environment
  • Proficiency in Microsoft Office, Salesforce and order management systems
  • Beauty industry experience preferred
  • Experience supporting customers in a virtual or remote environment preferred

Core Competencies

  • Customer Focus
  • Communication
  • Relationship Management
  • Problem Solving
  • Adaptability
  • Execution & Follow-Through
  • Collaboration
  • Organizational Agility

Success Measures

  • Maintain strong customer retention across assigned account portfolio
  • Deliver timely, accurate, and professional customer support and order processing
  • Achieve established service-level expectations for responsiveness and follow-up
  • Maintain consistent proactive outreach cadence with assigned customers
  • Increase customer awareness and participation in promotions, education, and new product launches
  • Support overall account health through ongoing customer engagement and relationship management
  • Identify and escalate customer concerns, risks, and service opportunities in a timely manner
  • Maintain accurate documentation of customer interactions and account activity within company systems
  • Partner effectively with field teams and cross-functional business partners to ensure seamless customer experience

Working Conditions & Physical Requirements (Currently Corporate but will provide others if needed)

This is a primarily virtual/remote customer support role requiring consistent outbound customer engagement through phone, email, and digital communication channels. The role may require periodic participation in team meetings, training sessions, and business reviews.
Ideal candidate must reside in: Minneapolis, Minnesota (MN) or either Cleveland or Cincinnati Ohio (OH)

#LI-AB


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About Cosmoprof

Sourced by ZipRecruiter

Cosmoprof is a respected name in the beauty industry, headquartered in Denton, TX, United States. This multinational company, accessible via cosmoprofbeauty.com, is a leader in the wholesale distribution of professional beauty products and equipment. It operates by a business-to-business model, catering extensively to salon professionals and beauticians. Its portfolio includes a wide range of products such as hair care, skin care, nail care, tools and accessories, salon furniture, and equipment from leading beauty brands. The company was founded with the intention to nurture the growth of the professional beauty sector.

Industry

Wholesale

Company size

5,001 - 10,000 Employees

Headquarters location

Denton, TX, US

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