Virtual Protocol Engineer Jobs in Rochester, NY (NOW HIRING)

Who we are-

Transcat is a dynamic, innovative, growing company that has been recognized as the leading calibration and compliance services provider in North America and beyond.  With over 1,000 employees-in technical, consulting, operational, sales, finance, and corporate roles-we have stood the test of time by delivering on our Trust in Every Measure promise to our customers in vital industries, including life sciences, aerospace, defense, energy, and utilities.  We fulfill this promise through our employees, who live Our Values every day, the Transcat Way.  Our employees are at the center of the rewarding, challenging, and life-changing work we do for our customers and those they serve.  Are you ready to join a company where the work you do makes a difference, and where you can grow in your career? 

Here's what Transcat has to offer-

• Work that matters
• A values-based culture where people care about each other and the work they do together
• Flexibility
• Training and development to accelerate learning and career advancement
• Competitive compensation and benefits, including paid time off, health insurance, tuition reimbursement, retirement, stock purchase plan, and MORE!
• Salary Range: $90,000 - $115,000

Position Summary

The Senior Network Engineer designs, implements, and manages Transcat's complex network infrastructure to ensure high availability, security, and optimal performance. This role acts as a technical leader within the IT Infrastructure department, responsible for strategic network planning, secure network design and architecture, solving complex problems, supervising implementations, and mentoring junior engineers.  This position requires the candidate to work onsite at our Rochester, NY facility for a minimum of three days per week, with the remaining days offering flexibility for remote work.

• Design and architect scalable, secure, and resilient network solutions aligned with business objectives.
• Install, configure, and maintain advanced network hardware and software, including routers, switches, firewalls, load balancers, virtual networking appliances/gateways and wireless access points.
• Troubleshoot and resolve complex network issues involving routing, switching, security, and connectivity to minimize downtime.
• Ensure the design, implementation, and maintenance of secure network architectures, including firewalls, VPNs, IDS/IPS, and zero trust models, while proactively identifying and mitigating threats through continuous monitoring, incident response, and compliance with industry standards and regulatory requirements.
• Oversee network upgrades, migrations, and new technology implementations, ensuring minimal disruption.
• Monitor network performance and proactively recommend improvements for scalability and efficiency.
• Develop and maintain comprehensive network documentation, including diagrams, configurations, and standard operating procedures.
• Collaborate closely with cross-functional teams including security, systems, and application groups.
• Provide mentorship and technical guidance to other Infrastructure Engineers and IT staff.
• Stay current with industry trends, emerging technologies, and best practices related to networking and network security.
• Participate in capacity planning and disaster recovery preparedness.
• Serve as an escalation point for troubleshooting and resolving critical network incidents.
• Maintain compliance with industry regulations and organizational policies.
• After hours and ability to be on call as required.
• Ability to travel to other Transcat facilities to perform network maintenance as needed.
• Model the Company's values to influence others to perform in an aligned manner.
• Other duties as assigned

Required Knowledge, Skills, and Abilities

• Experience with software-defined networking (SDN) and SD-WAN technologies.
• Familiarity with automation and scripting languages (Python, Ansible, PowerShell).
• Prior experience leading network projects and mentoring teams.
• Knowledge of compliance and security frameworks like CIS Critical Security Controls, PCI-DSS, ISO 27001, or NIST.

Education and Experience

• 5-7 years of hands-on experience in network engineering roles.
• Bachelor's degree in Computer Science, Information Technology, or a related field, or an equivalent combination of education and relevant experience.
• Relevant certifications such as Cisco CCNP/CCIE, Juniper JNCIP, Palo Alto PCNSE, or Aruba ACSP preferred.
• Deep knowledge of networking protocols (TCP/IP, BGP, OSPF) and technologies (MPLS, SD-WAN, SSE), routing, switching, and firewall management.
• Experience with enterprise-grade network hardware such as Aruba or Cisco.
• Experience with Zero Trust Network Access (ZTNA) solutions (e.g., Zscaler)
• Strong expertise in network security practices.
• Proficiency with network monitoring and management tools (e.g., SolarWinds).
• Exceptional troubleshooting and analytical skills.
• Excellent communication and leadership abilities.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and talk or hear. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.  The noise level in the work environment is usually moderate.

Equal Opportunity and Non-Discrimination

Transcat is an equal-opportunity employer and prohibits discrimination based on any protected status.  As required by United States law, all qualified applicants will receive consideration for employment without regard to age, color, disability, genetic predisposition or carrier status, national origin, race, religion, sex (including pregnancy, sexual orientation, and gender identity), status as a protected veteran, or as a member of any other protected group or activity under federal, state, and local law.

We will make reasonable accommodations for employees with disabilities to enable them to perform the essential functions of their position unless doing so poses an undue hardship to the company or a direct threat to health or safety.

Contingencies

All offers of employment are contingent upon successfully completing all pre-employment requirements, which include verification of identity and employment eligibility, and when applicable, a motor vehicle driving record report.