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Virtual Patient Observer Jobs in Charleston, SC (NOW HIRING)

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Virtual Patient Observer information

See Charleston, SC salary details

$10

$15

$19

How much do virtual patient observer jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for virtual patient observer in Charleston, SC is $15.64, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $16.63 per hour, depending on experience, location, and employer.

What is a virtual patient observer?

A Virtual Patient Observer is a healthcare worker who monitors patients remotely, usually through cameras and audio systems, to ensure their safety and well-being. Their primary responsibility is to watch for signs of distress, falls, or other safety concerns and alert on-site staff if immediate assistance is needed. This role helps prevent accidents and provides an extra layer of supervision in hospital settings, especially for patients at high risk of injury. Virtual Patient Observers play an important part in improving patient outcomes and supporting hospital staff.

How does a virtual patient observer typically collaborate with on-site healthcare staff during their shift?

A Virtual Patient Observer works remotely to monitor patients via video feeds and communicates directly with on-site nurses and care teams when safety concerns arise. Effective collaboration involves promptly reporting patient behaviors such as potential falls, wandering, or removal of medical devices, and maintaining clear, concise documentation of incidents. The observer is part of a broader patient safety strategy and regularly participates in handoff reports, shift briefings, and feedback sessions to ensure seamless care. Building trust and communication channels with the on-site staff is essential for timely interventions and optimal patient outcomes.

What are the key skills and qualifications needed to thrive as a virtual patient observer, and why are they important?

To excel as a Virtual Patient Observer, you need sharp observational skills, attention to detail, and basic healthcare knowledge, often supported by a high school diploma or equivalent. Familiarity with remote monitoring systems, video surveillance tools, and secure communication platforms is typically required. Strong communication, critical thinking, and the ability to remain calm under pressure are standout soft skills for this role. These competencies ensure patient safety, quick response to emergencies, and effective collaboration with clinical staff in a remote monitoring environment.

What is the difference between Virtual Patient Observer vs Patient Monitor?

AspectVirtual Patient ObserverPatient Monitor
CredentialsBasic healthcare training, certification in patient monitoringMedical device training, certification in patient monitoring systems
Work EnvironmentRemote or hospital setting, monitoring patients via video or softwareHospital, clinic, or healthcare facility, monitoring vital signs via devices
Employer & IndustryHospitals, telehealth companies, healthcare providersHospitals, clinics, medical device companies
Search & Comparison IntentYesYes

The Virtual Patient Observer primarily monitors patients remotely through video or software, focusing on visual assessments and alerts. In contrast, a Patient Monitor uses medical devices to track vital signs directly. Both roles require healthcare knowledge and certification but differ in their tools and work settings. Understanding these differences helps healthcare providers and job seekers identify the right role based on skills and environment preferences.

What are popular job titles related to Virtual Patient Observer jobs in Charleston, SC?

For Virtual Patient Observer jobs in Charleston, SC, the most frequently searched job titles are:

What job categories do people searching Virtual Patient Observer jobs in Charleston, SC look for?

The top searched job categories for Virtual Patient Observer jobs in Charleston, SC are:

What cities near Charleston, SC are hiring for Virtual Patient Observer jobs?

Cities near Charleston, SC with the most Virtual Patient Observer job openings:

Virtual Patient Observer jobs near you
Infographic showing various Virtual Patient Observer job openings in Charleston, SC as of August 2026, with employment types broken down into 3% As Needed, 69% Full Time, 19% Part Time, and 9% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,532 per year, or $15.6 per hour.

Medical Office Specialist

Sweetgrass Pediatrics

Summerville, SC • On-site

$14.25 - $18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Job description

Description:

What it means to be a Medical Office Specialist with Us

We value our families we serve, our communities and our team members. As a Medical Office Specialist, you are the first point of contact for the families we serve. You perform a variety of duties, to include, check-in and check-out procedures, scheduling appointments, verifying insurance and updating patient accounts. These duties are performed in accordance with federal, state and local regulations along with established priorities and procedures of the practice.


Our Mission

At our offices, we do our best each day to provide high quality, compassionate health care to the families in our communities, treating each child as our own. Our staff and providers strive to make each encounter pleasant and informative while respecting the time and individual needs of our patients and families.


Benefits that Matter!

  • Paid Time Off
  • Matching 401K
  • Annual Merit Increases
  • Mental Health and Counseling Programs
  • Dental and Orthodontic Coverage
  • Vision Insurance
  • Health Care with Low Premiums
  • Short-term Disability
  • Access to Virtual Health & Wellness

What a day looks like as a Medical Office Specialist

  1. Job Tasks
  • Greets the patient or visitor via telephone or in person.
  • Answers incoming calls politely and professionally.
  • Registers new patients and updates existing patient demographics.
  • Facilitates patient flow by notifying the Provider of patient's arrival, being aware of delays, and communicating with patients and clinical staff.
  • Responds to patient, prospective patient, and visitor inquiries in a courteous manner; provides medical records, shot records and other documents, as requested.
  • Scans pertinent information into the patient’s electronic medical record.
  • Verifies patient insurance coverage.
  • Collects insurance co-pays and/or collects charges for services.
  • Schedules patient appointments.
  • Maintains the reception and lobby area.
  • Serve as the secondary point of contact for patient inquiries via phone, email, patient portals, or in-person.
  • Provide accurate and timely information regarding appointments and general services.
  • Coordinate with clinical and administrative staff to resolve patient concerns and ensure follow-up.
  • Attends staff meetings.
  • Manages time efficiently.
  • Completes all mandatory training.

2. Quality & Customer Satisfaction

  • Demonstrates commitment to superior patient and family experience.
  • Collaborates with others to coordinate care, resolve concerns, and address the needs of patients and family members.
  • Prioritizes safety by taking initiative to identify and eliminate risks.
  • Respects and considers patient rights to privacy by complying with all HIPAA guidelines.

3. Interpersonal Skills

  • Communicates professionally and appropriately.
  • Builds strong working relationships.
  • Identifies, analyzes and solves problems.

4. Accountability and Productivity

  • Accepts responsibility for decisions and actions.
  • Utilizes appropriate resources to effectively and successfully execute responsibilities.
  • Adheres to regulatory and company policies and procedures.
Requirements:

Qualifications

  • High school diploma or equivalent.
  • Prior medical experience preferred.
  • Knowledge and/or prior experience with insurance verification and patient accounts preferred.
  • Working knowledge of computer applications.
  • Prior experience with EMR preferred.
  • Ability to speak, read and write effectively.
  • Demonstrates proper telephone etiquette.
  • Ability to work independently without direct supervision.
  • Ability to coordinate, analyze, observe, make decisions, and meet deadlines, in a detail-oriented manner.

Working Conditions & Physical Requirements

  • Indoor, temperature controlled, smoke free environment.
  • May at times work under stressful situations.
  • Handicapped accessible.

Pay is determined by years of experience as well as location(s) of the office. We hope that you find this position as an exciting opportunity and look forward to the potential of speaking with you!