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The Writing Center Coordinator is a full-time, 9-month professional staff position based at the DeSoto Campus. The role focuses on supporting student writing success through tutoring services, writing programs, and collaboration with faculty across the college. Responsibilities include training and supervising student writing consultants, providing co-curricular instruction, and offering virtual tutoring support for all campuses as needed. The coordinator promotes student engagement, academic achievement, and personal development while reporting to the District Dean of Student Services.

Qualifications:

• Bachelor's degree in English required.
• Prior tutoring or teaching experience.
• Work-related experience working with college students.

Preferred Qualifications:

• Master's degree in English, Composition/Rhetoric or English Education from an accredited institution.
• Experience teaching English or first year courses in a college setting.
• Two years of experience in an educational environment, social service agency, or private business sector with specific experience in customer services, preferably student services.
• Ability to tutor in additional subjects.
• Excellent communication and interpersonal skills
• Experience in working with at-risk, underserved student populations

Must Demonstrate a Commitment to:

• Challenging and cultivating student achievement beyond the classroom
• Student retention and success
• Supporting a diverse population of learners
• Supporting continuous improvement of curricula and services

Duties and Responsibilities:

1. Develops and maintains collaborative working relationships with instructional leaders, Student Services leaders, faculty and staff to facilitate tutoring schedules, review academic progress review, and implement innovative retention programs and services for new, at-risk and enrolled students.
2. Recruit, train, supervise, and evaluate writing consultants. The consultants are full-time NWCC students who are classified as part-time college employees.
3. Provide training on one-on-one consultations with students on writing assignments in multiple genres and modalities.
4. Provide training on one-on-one consultations with students with diverse needs and learning styles, such as ADA and ESL students.
5. Develop and deliver writing center orientations to explain and promote services to students, faculty, and the community.
6. Tutoring in writing courses ranging from intermediate English through composition sequence
7. Stay current with best practices in writing instruction and scholarship, especially those relating to writing center theory and pedagogy, and incorporate them into the writing center's programs and services.
8. Speak to campus visitors and prospective students about writing center services.
9. Participate in campus-wide events relating to academics and student services.
10. Manage social media accounts and write posts for a variety of purposes.
11. Create flyers and brochures for marketing purposes and to promote writing center events.
12. Maintaining responsibility for staffing the lab with college student tutors.
13. Providing supervision for student tutors.
14. Reviewing and recommending tutoring software and equipment.
15. Maintaining responsibility for assessing the effectiveness of the Writing Center.
16. Maintaining responsibility for creating an inviting, student friendly learning Writing Center environment.
17. Teach first-year and developmental writing courses as an adjunct (2 per term). This means that you may teach approximately 40-50 students per term in addition to managing the writing center.
18. Work closely with Math Lab Coordinator to provide outreach for students.
19. Provide virtual tutoring for students at all campuses as needed.
20. Collaborates with the District Director of Humanities Instruction, to review and maintain the integrity of department curriculum.

Required Knowledge, Skills, and Abilities:

• Effective interpersonal, oral, and written communication and problem-solving skills.
• An understanding of and commitment to the College's mission, vision, and values.
• An understanding of the unique challenges faced by low-income/first-generation college students.
• Knowledge of tutoring processes and methods.
• Knowledge of tutorial/learning materials and instructional aides.
• Creative and innovative, with the ability to design and implement new programs and initiatives to enhance the writing center's effectiveness and impact.
• Ability to engage with students in face-to-face and virtual environments.
• Ability to conduct student interviews, create, implement, and monitor academic plans.
• Monitor services and revise academic plans where needed; communicate the needed changes to instructional leaders.
• Experience with various writing tools and software programs, including but not limited to WC ONLINE, Microsoft Word, Canvas, Canva, Google Docs, and plagiarism checkers. Directors also use SLACK to communicate with staff and maintain Dropbox as digital storage for the writing center.
• Continually maintain open communication with assigned students and cultivate professional relationships with college departments.
• Help maintain a database system for monitoring and tracking program participants.
• Competency with personal computers, mobile devices, and standard office software applications, including word processing, spreadsheets, presentation software, and online meeting software.
• Participates in college-wide meetings, committees, training and events as required.
• Perform other duties as assigned by the District Dean of Student Services and/or the Associate Vice President for Student Services and Enrollment Management.

Physical Demands and Work Environment:

While performing the duties of this job, the Director of Housing and Residence Life is regularly required to do the following:

• Talk, hear, view, and create written documents
• Communicate with others in person and on the telephone
• View and produce electronic documents
• Sit, use hands to handle, or feel; and reach with hands and arms
• Stand, walk, stoop, or kneel
• Lift and/or move items of lightweight

Application Requirements:

• Application at www.northwestms.edu
• Resume
• Transcripts
• Three (3) Professional References (Name, Phone Number, and Email)
• Application Deadline: Open Until Filled