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Virtual Dispatcher Jobs in Utah (NOW HIRING)

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Virtual Dispatcher information

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How much do virtual dispatcher jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for virtual dispatcher in Utah is $20.06, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $21.68 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the virtual dispatcher position, and why are they important?

Virtual Dispatchers need excellent organizational abilities, multi-tasking skills, and a high school diploma or equivalent, often coupled with prior dispatch or logistics experience. Proficiency in dispatch management software, GPS tracking systems, and communication tools like VoIP platforms is usually required. Outstanding customer service, problem-solving, and time management skills help individuals excel in this remote coordination role. These abilities are crucial for ensuring efficient operations, timely response, and a seamless flow of information between clients, drivers, and other team members.

What is a virtual dispatcher?

A Virtual Dispatcher is a remote professional who coordinates and manages the scheduling of deliveries, transportation, or emergency services using digital communication tools. They communicate with drivers, service providers, or field personnel to ensure timely and efficient dispatching. Responsibilities often include tracking routes, managing schedules, handling customer or client inquiries, and resolving logistical issues. Virtual Dispatchers typically work in industries like trucking, emergency response, rideshare services, or field service operations. Their role helps streamline operations while reducing costs associated with on-site dispatching.

What are some common challenges faced by virtual dispatchers, and how are they typically addressed?

Virtual Dispatchers often handle the coordination of multiple drivers, field staff, or deliveries across various locations, which can lead to high-pressure situations and rapid decision-making. Challenges may include managing schedule changes, addressing unexpected delays, and maintaining clear communication despite being remote from the rest of the team. To overcome these challenges, Virtual Dispatchers rely on strong organizational systems, real-time tracking tools, and standardized communication protocols. Employers typically provide thorough training and technical support to ensure dispatchers are well-equipped to succeed in a virtual work environment.

What are the most commonly searched types of Dispatcher jobs in Utah? The most popular types of Dispatcher jobs in Utah are:
What are popular job titles related to Virtual Dispatcher jobs in Utah? For Virtual Dispatcher jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Virtual Dispatcher jobs in Utah look for? The top searched job categories for Virtual Dispatcher jobs in Utah are:
What cities in Utah are hiring for Virtual Dispatcher jobs? Cities in Utah with the most Virtual Dispatcher job openings:
Infographic showing various Virtual Dispatcher job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $41,716 per year, or $20.1 per hour.

Member Services Representative

Priority Dispatch

Salt Lake City, UT • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago


Job description

Member Services Representative

Are you looking to kickstart your career? Do you want to make a difference for good in the world? Are you looking for a place with a healthy work life balance? Then look no further than joining our team! Our company has won awards for being a top place to work in Utah for the past 5 years running! Come see why our teams love to work here!

This is a full time opportunity and would be eligible to receive our whole host of benefit offerings that include health, dental, vision, legal, and pet insurance, PTO, 401K and company matching, holidays, a hybrid work schedule, and more!

Job Summary: The Member Services Representative is a full-time hybrid position responsible for providing certification support and assistance to members of the IAED in accordance with established standards. This role will focus on maintaining certification and recertification records in a complex learning management system. Other responsibilities include, but are not limited to quality assurance, fulfillment, and responding to member inquiries in a timely manner.

Duties/Responsibilities: • Interacts professionally with internal and external contacts • Serves as a point of contact for members and agencies for certification guidance, ensuring that IAED policies and standards are met and upheld • Enters all certification and recertification data • Quality assures all data entered by identifying and correcting discrepancies • Clarifies discrepancies with training officers or supervisors as needed • Prioritizing, organizing, and completing multiple tasks/projects within assigned timelines, with a high degree of quality, accuracy, and follow through • Tracks shipping dates, certification processing dates, and waivers • Records notes of all transactions that occur • Files and archives documents • Assists with inventory • Generates Quality Assurance Guide rental contracts • Other duties as assigned

Qualifications/Skills and Knowledge Requirements: • At least 1 year of data entry experience is required • Experience with fulfillment, shipping, and inventory is preferred but not required • Excellent organizational skills, strong oral, written, and interpersonal communications, and a strong commitment to customer service • Excellent history of longevity in previous positions of employment • Must have a high level of interpersonal skills to handle sensitive and confidential situations with demonstrated poise, tact, and diplomacy • Demonstrates self-motivation and high initiative with sharp attention to detail while multitasking under tight deadlines • Must have the ability to learn new computer systems and adapt to change quickly • Proficient with Microsoft Office 365, Smartsheet • Exhibits polite and professional communication via phone, e-mail, and mail • Must work independently at times as well as follow specific directions to meet team goals and deadlines

Essential Job Functions: • Prolonged periods of sitting at a desk and working on a computer • Entering and checking data for long periods of time • Communication in person, over the phone and in virtual meeting settings • Problem-solving • Concentrating for long periods of time • Must be able to occasionally lift and carry 10-25 pounds

The Academy Equal Opportunity Employer. The International Academies of Emergency Dispatch is based in the U.S. in downtown Salt Lake City, Utah. We offer a comprehensive benefits package including medical, dental, vision, 100% matching 401K programs, tuition reimbursement, pet insurance, legal insurance, Paid Time Off, hybrid schedule, holiday pay, parking pass, etc.

Our Mission: "To advance and support the public-safety emergency telecommunications professional and ensure that citizens in need of emergency, health and social services are matched safely, quickly, and effectively with the most appropriate resource."