Virtual Data Labelling Jobs in Philadelphia, PA (NOW HIRING)

The Counter Sales role delivers exceptional customer service through in-person, phone, and digital channels while supporting branch operations through order fulfillment, merchandising, and will-call assistance. This position also handles product inquiries, returns, and inventory management using company systems and tools.

Job Duties amp; Responsibilities

• Provides exceptional customer service through timely, professional communication and resolution of inquiries.

• Manages pricing, product availability, and order status via phone, email, fax, and in-person interactions.

• Processes orders, coordinates deliveries, and ensures accurate and timely fulfillment.

• Maintains strong, solutions-oriented relationships with customers, vendors, and internal teams.

• Completes all required training and applies knowledge effectively across branch operations.

• Performs general warehouse duties while maintaining a clean, safe, and organized environment.

• Uses appropriate PPE and conducts routine safety checks on equipment.

• Communicates task status and updates with management throughout the workday.

• Monitors and responds promptly to customer queues to ensure efficient service.

• Sorts, stocks, and labels products accurately per established procedures.

• Inspects returned and damaged goods for accuracy and condition.

• Applies basic product knowledge to assist customers and support sales.

• Sets up and maintains merchandise displays in line with company standards.

• Adheres to inventory procedures for accurate tracking and reporting.

• Verifies shipments and promptly reports discrepancies or errors.

• Maintains proficiency in company systems for tasks such as data entry, messaging, documentation, and queue updates.

• Performs additional duties and responsibilities as assigned to support evolving organizational needs.

Qualifications

• High school diploma or GED equivalent.

• Minimum 3 years of customer service experience.

• Proficient in MS Office (Word, Excel, PowerPoint, Outlook).

• Strong aptitude for numerical analysis and mathematical operations.

• Skilled in office technology, including computers, scanners, phones, and virtual meeting tools.

Physical Demands amp; Work Environment

This position may require over 40 hours per week and includes regular physical activity such as:

• Lifting 25–50 lbs for up to 5 hours per day.

• Operating forklifts and material handling equipment for up to 6 hours daily.

• Frequent bending, squatting, kneeling, reaching, and twisting.

• Prolonged use of hands, arms, and feet.

• Periods of sitting, standing, and walking throughout the shift.