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Virtual Customer Service Associate Jobs in Springfield, MA

Customer Service Associate

Hadley, MA

$14 - $19.25/hr

As a Customer Service Associate, you'll be the friendly face that welcomes customers, efficiently process sales transactions, and maintain a clean and organized store environment. Your role is ...

Customer Service Associate

Hadley, MA · On-site

$14 - $19.25/hr

As a Customer Service Associate, you'll be the friendly face that welcomes customers, efficiently process sales transactions, and maintain a clean and organized store environment. Your role is ...

Customer Service Associate

Hadley, MA · On-site

$14 - $19.25/hr

As a Customer Service Associate, you'll be the friendly face that welcomes customers, efficiently process sales transactions, and maintain a clean and organized store environment. Your role is ...

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is ...

Customer Service Associate

Manchester, CT · On-site

$14.75 - $20.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate

Spencer, MA · On-site

$15 - $20.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate

Spencer, MA · On-site

$15 - $20.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate

Manchester, CT · On-site

$14.75 - $20.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate

Springfield, MA · On-site

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Ware, MA

$15 - $20.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Enfield, CT · On-site

$14.75 - $20.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Springfield, MA

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Westfield, MA · On-site

$15.25 - $21/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Springfield, MA · On-site

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Glastonbury, CT

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Enfield, CT · On-site

$14.75 - $20.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Westfield, MA · On-site

$15.25 - $21/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Ludlow, MA · On-site

$15.25 - $21/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Springfield, MA

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

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Virtual Customer Service Associate information

See Springfield, MA salary details

$8

$17

$27

How much do virtual customer service associate jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for virtual customer service associate in Springfield, MA is $17.08, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $19.18 per hour, depending on experience, location, and employer.

What is the difference between Virtual Customer Service Associate vs Virtual Customer Support Specialist?

AspectVirtual Customer Service AssociateVirtual Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical knowledge often preferred
Work EnvironmentRemote, customer-facing rolesRemote, technical or product-focused support
Employer & Industry UsageRetail, telecom, e-commerceTech companies, software providers, online services
Common Search & ComparisonCustomer service, support roles, remote customer serviceTechnical support, product support, troubleshooting

The Virtual Customer Service Associate primarily handles general customer inquiries, order processing, and service issues. In contrast, the Virtual Customer Support Specialist often provides technical assistance, troubleshooting, and product-specific support. Both roles are remote, require strong communication skills, and are common in customer-focused industries, but they differ in technical complexity and focus area.

What are the most commonly searched types of Virtual Customer Service jobs in Springfield, MA? The most popular types of Virtual Customer Service jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Virtual Customer Service Associate jobs? Cities near Springfield, MA with the most Virtual Customer Service Associate job openings:
Infographic showing various Virtual Customer Service Associate job openings in Springfield, MA as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,522 per year, or $17.1 per hour.
Customer Service Associate

$14 - $19.25/hr

Part-time

Retirement

Re-posted 19 days ago


Job description

Gibbs Oil Company is seeking enthusiastic and dependable Customer Service Associates to join our team. As a Customer Service Associate, you'll be the friendly face that welcomes customers, efficiently process sales transactions, and maintain a clean and organized store environment. Your role is integral in creating a positive shopping experience and supporting daily operational success.

This is an excellent opportunity for individuals who enjoy engaging with people and working in a fast-paced retail setting.

Requirements

Requirements:

  • Must be at least 18 years old.
  • Strong communication and customer service skills.
  • Ability to operate cash registers and handle money accurately.
  • Comfortable standing for extended periods and performing light physical tasks such as stocking shelves.
  • Ability to work flexible shifts, including evenings, weekends, and holidays.
  • Previous retail or customer service experience is preferred but not required.
  • Positive attitude, reliability, and ability to work well in a team environment.

Benefits

We offer sick time, 401K and have growth opportunities for promotions within the company. A full time rule and waiting period may apply.