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Virtual Customer Service Associate Jobs in Indianapolis, IN

Harvest Market

CUSTOMER SERVICE ASSOCIATE

Carmel, IN · On-site

$16 - $18/hr

Customer Service Associate The Customer Service Associate is responsible for ensuring superior customer service, supervising and directing the Front End team, training and coaching staff to provide ...

Neiman Foods Inc

CUSTOMER SERVICE ASSOCIATE

Carmel, IN · On-site

$16 - $18/hr

Customer Service Associate The Customer Service Associate is responsible for ensuring superior customer service, supervising and directing the Front End team, training and coaching staff to provide ...

County Market

Customer Service Associate

Carmel, IN · On-site

$16 - $18/hr

SUMMARY The Customer Service Associate is responsible for ensuring superior customer service, supervising and directing the Front End team, training and coaching staff to provide the highest ...

Niemann Foods

Customer Service Associate

Carmel, IN · On-site

$16 - $18/hr

SUMMARY The Customer Service Associate is responsible for ensuring superior customer service, supervising and directing the Front End team, training and coaching staff to provide the highest ...

Niemann Foods

Customer Service Associate

Carmel, IN · On-site

$16 - $18/hr

SUMMARY The Customer Service Associate is responsible for ensuring superior customer service, supervising and directing the Front End team, training and coaching staff to provide the highest ...

Family Dollar

Customer Service Associate

Indianapolis, IN · On-site

$13.75 - $19/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

New

Wawa, Inc.

Customer Service Associate

Westfield, IN · On-site

$15 - $18.75/hr

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to ...

Wawa, Inc.

Customer Service Associate

Fishers, IN · On-site

$15 - $18.75/hr

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is ...

Wawa, Inc.

Customer Service Associate

Brownsburg, IN · On-site

$15 - $18.75/hr

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is ...

Wawa, Inc.

Customer Service Associate

Anderson, IN · On-site

$15 - $18.75/hr

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to ...

Wawa, Inc.

Customer Service Associate

Noblesville, IN · On-site

$15 - $18.75/hr

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is ...

Wawa, Inc.

Customer Service Associate

Indianapolis, IN · On-site

$15 - $18.75/hr

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to ...

Wawa, Inc.

Customer Service Associate

Plainfield, IN · On-site

$15 - $18.75/hr

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to ...

Wawa, Inc.

Customer Service Associate

Brownsburg, IN · On-site

$15 - $18.75/hr

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is ...

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All JobsCustomer Service Associate JobsVirtual Customer Service Associate JobsVirtual Customer Service Associate Jobs in Indianapolis, IN

Virtual Customer Service Associate information

See Indianapolis, IN salary details

$8

$16

$26

How much do virtual customer service associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for virtual customer service associate in Indianapolis, IN is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.32 and $18.37 per hour, depending on experience, location, and employer.

What is the difference between Virtual Customer Service Associate vs Virtual Customer Support Specialist?

AspectVirtual Customer Service AssociateVirtual Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical knowledge often preferred
Work EnvironmentRemote, customer-facing rolesRemote, technical or product-focused support
Employer & Industry UsageRetail, telecom, e-commerceTech companies, software providers, online services
Common Search & ComparisonCustomer service, support roles, remote customer serviceTechnical support, product support, troubleshooting

The Virtual Customer Service Associate primarily handles general customer inquiries, order processing, and service issues. In contrast, the Virtual Customer Support Specialist often provides technical assistance, troubleshooting, and product-specific support. Both roles are remote, require strong communication skills, and are common in customer-focused industries, but they differ in technical complexity and focus area.

What are the most commonly searched types of Virtual Customer Service jobs in Indianapolis, IN?

The most popular types of Virtual Customer Service jobs in Indianapolis, IN are:

Virtual Customer Service Associate jobs near you
Infographic showing various Virtual Customer Service Associate job openings in Indianapolis, IN as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $34,074 per year, or $16.4 per hour.

CUSTOMER SERVICE ASSOCIATE

Harvest Market

Carmel, IN • On-site

$16 - $18/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Job description

Customer Service Associate

The Customer Service Associate is responsible for ensuring superior customer service, supervising and directing the Front End team, training and coaching staff to provide the highest standards of customer service and ensuring that all company policies and procedures are followed. The Customer Service Associate will assist the Customer Service Manager in creating a positive store atmosphere for customers and a positive working environment for Associates while fostering the Niemann Harvest Market culture.

Essential Duties And Responsibilities
  • Delivers superior guest service and ensure absolute customer satisfaction
  • Maintains customer satisfaction by providing solutions to concerns
  • Learns and uses the three E's: Engagement, Educate, Empowerment
  • Learns and uses the GUEST program
  • Greet Customers. Be sincere
  • Use a smile. Project a friendly manner
  • Engage the customer in casual conversation
  • Show respect toward customers purchases
  • Thank them
  • Understand all aspects of the cashier/bagger position
  • Supervises front end cleanliness and organization
  • Controls traffic flow on the front end through the Queue system
  • Ensures compliance with all laws, policies and procedures through regular front end management
  • Processes information and merchandise through computer system and POS register system at lanes, self-checkout/RAP attendant and service desk
  • Service Desk functions (Answer telephone, refunds, bill payment, Lottery, Western Union, Rug Doctor, etc.)
  • Handles software and hardware equipment issues
  • Work within company programs, policies and procedures
  • Follows safety policies and procedures; is a safety role model
  • Other duties as assigned by supervisor
Key Attributes
  • Passion/purpose
  • Foodie/farmer
  • Thirst for knowledge/curious/inquisitive
  • People enthusiast/outgoing
  • Genuine
  • Good communicator/desire to share
  • Trendy/fun
  • Honest
  • Techie
  • Friendly
  • Leadership skills
  • People/Communication skills
  • Integrity
  • Ability to multi-task
  • High energy level
  • Adaptability
Supervisory Responsibilities
  • Manages 3-12 Associates on the front end.
  • Follows NFI policies and applicable federal, state and local laws.
  • Assign and direct work
  • Address complaints and resolves problems
Education and/or Experience
  • There is no required education and/or experience
Language Skills
  • Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write routine reports and correspondence.
  • Present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills
  • Basic math concepts (addition, subtraction, division, multiplication)
Certificates, Licenses, Registrations
  • There is no required certifications, licenses, or registrations
Recommended Equipment
  • Slip resistant shoes with closed toe and heel
  • Ladder
  • Stepladder
  • Uniform per store policy
Physical Demands

Regularly (Over 2/3 of the time)

  • Stand
  • Walk
  • Use hands to finger, handle, or feel
  • Reach with hands and arms
  • Stoop
  • Kneel
  • Crouch
  • Communicate with associates and customers
  • Lift and/or move up to 15 pounds

Frequently (Between 1/3 to 2/3 of the time)

  • Overhead lifting
  • Climb
  • Balance
  • Lift and/or move up to 25 pounds

Occasionally (Less than 1/3 of the time)

  • Sit
  • Crawl
  • Smell
  • Lift and/or move up to 50 pounds

Vision

  • Close
  • Distance
  • Peripheral
  • Depth perception
  • Ability to adjust focus
  • Ability to distinguish colors
Work Environment

Occasionally

  • Risk of electrical shock
  • Outdoor weather conditions from exterior doors

Noise Level

  • Moderate
Pay Range

$16 up to $18/hour (IL Locations Only)

Benefits
  • Medical, Dental, and Vision Insurance
  • Flexible Spending Accounts (Medical and Dependent Care)
  • Life Insurance
  • Voluntary Benefits
  • Paid Time Off
  • Retirement Plans
  • Employee Assistance Program

**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.

**Position requirements may vary by store location

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