$12.75 - $17.50/hr
Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...
Quick apply
$12.75 - $17.50/hr
Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...
Belleville, MI · On-site
$13.75 - $18.75/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Belleville, MI · On-site
$13.75 - $18.75/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Ferndale, MI · On-site
$13.50 - $18.50/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Ferndale, MI · On-site
$13.50 - $18.50/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Ann Arbor, MI · On-site
$14.25 - $19.50/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Ann Arbor, MI · On-site
$14.25 - $19.50/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Birmingham, MI · On-site
$13.75 - $19/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Birmingham, MI · On-site
$13.75 - $19/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Ann Arbor, MI · On-site
$14.25 - $19.50/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Ann Arbor, MI · On-site
$14.25 - $19.50/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Harper Woods, MI · On-site
$13 - $18/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Harper Woods, MI · On-site
$13 - $18/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
$13.75 - $18.75/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
$13.75 - $18.75/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Birmingham, MI · On-site
$13.75 - $19/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Birmingham, MI · On-site
$13.75 - $19/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
$13.25 - $18.25/hr
Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...
Quick apply
$13.25 - $18.25/hr
Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...
Ferndale, MI · On-site
$13.50 - $18.50/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Ferndale, MI · On-site
$13.50 - $18.50/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Harper Woods, MI · On-site
$13 - $18/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Harper Woods, MI · On-site
$13 - $18/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Utica, MI · On-site
$13.25 - $18.25/hr
Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...
Utica, MI · On-site
$13.25 - $18.25/hr
Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...
Shelby, MI · On-site
$13.25 - $18.25/hr
Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...
Shelby, MI · On-site
$13.25 - $18.25/hr
Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...
Southgate, MI · On-site
$12.75 - $17.50/hr
Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...
Southgate, MI · On-site
$12.75 - $17.50/hr
Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...
Southgate, MI · On-site
$12.75 - $17.50/hr
Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...
Southgate, MI · On-site
$12.75 - $17.50/hr
Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...
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Livonia, MI · On-site
$16 - $22.85/hr
Meet or exceed quality, compliance, productivity, customer service, and collection performance ... Associate's or Bachelor's degree in Business, Finance, or a related field. * Experience with Loss ...
New
Quick apply
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Livonia, MI · On-site
$16 - $22.85/hr
Meet or exceed quality, compliance, productivity, customer service, and collection performance ... Associate's or Bachelor's degree in Business, Finance, or a related field. * Experience with Loss ...
New
Be Seen First
Livonia, MI · On-site
$16 - $22.85/hr
Meet or exceed quality, compliance, productivity, customer service, and collection performance ... Associate's or Bachelor's degree in Business, Finance, or a related field. * Experience with Loss ...
New
Quick apply
Be Seen First
Livonia, MI · On-site
$16 - $22.85/hr
Meet or exceed quality, compliance, productivity, customer service, and collection performance ... Associate's or Bachelor's degree in Business, Finance, or a related field. * Experience with Loss ...
New
$12.75 - $17.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
$12.75 - $17.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
$13.75 - $19/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
$13.75 - $19/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
$8.80 - $10.47
3% of jobs
$10.47 - $12.14
8% of jobs
$12.14 - $13.80
12% of jobs
$13.91 is the 25th percentile. Wages below this are outliers.
$13.80 - $15.47
28% of jobs
$15.47 - $17.13
15% of jobs
$18.51 is the 75th percentile. Wages above this are outliers.
$17.13 - $18.80
11% of jobs
$18.80 - $20.47
8% of jobs
$20.47 - $22.13
5% of jobs
$22.13 - $23.80
4% of jobs
$23.80 - $25.46
3% of jobs
$25.46 - $27.13
2% of jobs
$8
$16
$27
| Aspect | Virtual Customer Service Associate | Virtual Customer Support Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; customer service experience | High school diploma or equivalent; technical knowledge often preferred |
| Work Environment | Remote, customer-facing roles | Remote, technical or product-focused support |
| Employer & Industry Usage | Retail, telecom, e-commerce | Tech companies, software providers, online services |
| Common Search & Comparison | Customer service, support roles, remote customer service | Technical support, product support, troubleshooting |
The Virtual Customer Service Associate primarily handles general customer inquiries, order processing, and service issues. In contrast, the Virtual Customer Support Specialist often provides technical assistance, troubleshooting, and product-specific support. Both roles are remote, require strong communication skills, and are common in customer-focused industries, but they differ in technical complexity and focus area.
$12.75 - $17.50/hr
Full-time
Re-posted 15 days ago
Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.
Summary
As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner.
• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
• Independently stocks shelves and recovers merchandise in the store.
• Accurately handles customer funds and processes transactions using the POS system.
• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
• Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•Retail store environment where extended periods of standing are required
•Retail store stockroom environment subject to fluctuations in temperature
•Frequent lifting and maneuvering of merchandise and displays.
•Exposure to dust and extreme temperatures while unloading trailers.
•Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
