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Virtual Customer Service Associate Jobs in Birmingham, AL

Raising Cane's

Customer Service Associate

Birmingham, AL · On-site

$15/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

Raising Cane's

Customer Service Associate

Birmingham, AL · On-site

$15/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

Raising Cane's

Customer Service Associate

Birmingham, AL · On-site

$15/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment.We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

Raising Cane's

Customer Service Associate

Birmingham, AL · On-site

$15/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

Roses Discount Stores

Customer Service Associate

Irondale, AL · On-site

$12.25 - $17/hr

Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities ...

Variety Stores LLC

Customer Service Associate

Birmingham, AL · On-site

$13.50 - $18.75/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...

Variety Stores LLC

Customer Service Associate

Jasper, AL · On-site

$12.75 - $17.75/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...

Variety Stores LLC

Customer Service Associate

Birmingham, AL · On-site

$13.50 - $18.75/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...

Variety Stores LLC

Customer Service Associate

Montevallo, AL · On-site

$14.25 - $19.75/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...

Dollar Tree

Customer Service Associate

Birmingham, AL · On-site

$13.50 - $18.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollartree

Customer Service Associate

Dora, AL · On-site

$13.50 - $18.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

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All JobsCustomer Service Associate JobsVirtual Customer Service Associate JobsVirtual Customer Service Associate Jobs in Birmingham, AL

Virtual Customer Service Associate information

See Birmingham, AL salary details

$8

$16

$25

How much do virtual customer service associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for virtual customer service associate in Birmingham, AL is $16.06, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $18.03 per hour, depending on experience, location, and employer.

What is the difference between Virtual Customer Service Associate vs Virtual Customer Support Specialist?

AspectVirtual Customer Service AssociateVirtual Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical knowledge often preferred
Work EnvironmentRemote, customer-facing rolesRemote, technical or product-focused support
Employer & Industry UsageRetail, telecom, e-commerceTech companies, software providers, online services
Common Search & ComparisonCustomer service, support roles, remote customer serviceTechnical support, product support, troubleshooting

The Virtual Customer Service Associate primarily handles general customer inquiries, order processing, and service issues. In contrast, the Virtual Customer Support Specialist often provides technical assistance, troubleshooting, and product-specific support. Both roles are remote, require strong communication skills, and are common in customer-focused industries, but they differ in technical complexity and focus area.

What cities near Birmingham, AL are hiring for Virtual Customer Service Associate jobs?

Cities near Birmingham, AL with the most Virtual Customer Service Associate job openings:

Virtual Customer Service Associate jobs near you
Infographic showing various Virtual Customer Service Associate job openings in Birmingham, AL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $33,408 per year, or $16.1 per hour.

Inbound Virtual Customer Service Agent

ACD Direct

Birmingham, AL • On-site

Contractor

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

We\'ve been a Work-At-Home business since May 2003. We take calls for many non-profit organizations. The majority of our calls consist of taking donations for PBS and NPR stations; however, we also have additional project types as well. Donation calls are similar to taking orders over the phone with the exception of the terminology involved. If you have experience taking orders, reading and following scripts and independently preparing for the calls you take, these types of calls should be easy for you!

Job Description

ACD Direct is currently seeking experienced customer service professionals for our 2015 Winter Campaign Project. This project is projected to begin the last week of November and continue strong through late December. Historically, this project has proven to be one of our busiest campaigns which in turn can produce a larger earning potential. While this project will end on December 31st, we are always looking to pair future projects with those agents that are most competitive and active during previous projects.

As an Independent Contractor with ACD Direct, you will be providing your skills, expertise and services to the clients we represent. We are looking for those who consider themselves among the best of the best in the customer service industry to help answer inbound calls from our client's enthusiastic callers. Those selected to certify will be notified via email and onboarding can take as little as 48 hours after being invited to a project.

Certification for the Winter Project is set to begin October 15th, 2015. Key candidates will be those who are motivated to become certification ready, no later than November 15th, 2015.

If you are interested in becoming an ACD Direct Certified Agent please visit www.acddirect-ibo.com

Qualifications

Minimum 6 months formal telephone experience, preferably call center related
Moderate level of computer knowledge
Ability to work with minimal supervision
Must be able to type 40 WPM or higher
Must be self directed and self motivated
Strong listening skills
Accuracy
Efficiency
Excellent written and verbal communication skills
Previous call center experience a plus
Great Smile
Must demonstrate call control
Must be able to complete the entire certification process within 14 days of notification of acceptance.

Additional Information

We look forward to hearing from you!

Register online at www.acddirect-ibo.com

Apply