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Virtual Customer Service Associate Jobs in Kansas

Customer Service Associate

Olathe, KS ยท On-site

$14 - $19.25/hr

Retail Store Associate - Customer Service Associate : As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and ...

Customer Service Associate

Olathe, KS ยท On-site

$14 - $19.25/hr

Retail Store Associate - Customer Service Associate : As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and ...

Customer Service Associate

Olathe, KS

$14 - $19.25/hr

Retail Store Associate - Customer Service Associate : As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and ...

Customer Service Associate

Shawnee, KS ยท On-site

$13.75 - $19/hr

Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household ...

Customer Service Associate

Shawnee, KS ยท On-site

$13.75 - $19/hr

Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household ...

We are currently seeking a Customer Service Associate to join our team. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution ...

We are currently seeking a Customer Service Associate to join our team. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution ...

We are currently seeking a Customer Service Associate to join our team. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution ...

We are currently seeking a Customer Service Associate to join our team. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution ...

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Showing results 1-20

Virtual Customer Service Associate information

See Kansas salary details

$7

$15

$24

How much do virtual customer service associate jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for virtual customer service associate in Kansas is $15.28, according to ZipRecruiter salary data. Most workers in this role earn between $12.45 and $17.16 per hour, depending on experience, location, and employer.

What is the difference between Virtual Customer Service Associate vs Virtual Customer Support Specialist?

AspectVirtual Customer Service AssociateVirtual Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical knowledge often preferred
Work EnvironmentRemote, customer-facing rolesRemote, technical or product-focused support
Employer & Industry UsageRetail, telecom, e-commerceTech companies, software providers, online services
Common Search & ComparisonCustomer service, support roles, remote customer serviceTechnical support, product support, troubleshooting

The Virtual Customer Service Associate primarily handles general customer inquiries, order processing, and service issues. In contrast, the Virtual Customer Support Specialist often provides technical assistance, troubleshooting, and product-specific support. Both roles are remote, require strong communication skills, and are common in customer-focused industries, but they differ in technical complexity and focus area.

What are the most commonly searched types of Virtual Customer Service jobs in Kansas? The most popular types of Virtual Customer Service jobs in Kansas are:
What cities in Kansas are hiring for Virtual Customer Service Associate jobs? Cities in Kansas with the most Virtual Customer Service Associate job openings:
Customer Service Associate

Customer Service Associate

Capitol Federal Savings Bank

Wichita, KS โ€ข On-site

$14.25 - $19.75/hr

Other

Medical, Dental, Life, Retirement, PTO

Posted 26 days ago


Job description

Job Description:
Job Title: Customer Service Associate
Location: Wichita, KS
Employment Type: Full-Time
About Capitol Federal
At Capitol Federal Savings Bank, we are committed to helping individuals, families, and communities achieve financial success. With a long-standing tradition of integrity, service, and financial stewardship, we strive to deliver exceptional banking experiences to every customer we serve.
Our team members are the foundation of our success. We believe in fostering a supportive environment where employees can grow professionally, contribute meaningfully, and build rewarding careers.
Position Summary
This position is designed as a developmental role to prepare you for the next available Customer Service Associate opportunity within Capitol Federal. As a Customer Service Associate, you will be placed in the first available position across any of our branch locations within the Wichita area. Flexibility is key, as you may be reassigned based on business need across the region.
Key Responsibilities
The responsibilities listed below represent the primary duties of this position. Additional duties may be assigned as needed.
  • Performs teller transactions as defined by the Bank. Balances cashbox daily to ensure accuracy in transactions and notifies supervisor regarding any offages. Participates in the rotation of vault duties, including the daily balancing of the vault when it is used.
  • Research, troubleshoot and resolve basic external and internal customer inquiries as needed.
  • Answer incoming calls verifying the identity of the caller. Determine the needs of the caller and minimize the time and effort to resolve their concerns.
  • Use every customer contact as an opportunity to advise customers about additional services or programs that might benefit them. Updates the Bank's tracking system related to customer recommendations and referrals as defined by the Bank.
  • Assists customers with maintenance on existing accounts as defined by management.
  • Assists other departments and branches with transactions as needed; provides support for the department and branch management in fulfilling customer requests.
  • Maintains the most stringent standards of customer service confidentiality.
  • Perform other duties as assigned.
  • Participate in proactive team efforts to achieve departmental and company goals.
  • Must comply with current applicable laws, regulations and bank policies and procedures. Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.
Required Qualifications
  • High school diploma or equivalent required.
  • Minimum of six months of experience, which includes customer service responsibilities.
  • Cash handling is preferred.
Core Competencies
Successful candidates typically demonstrate the following competencies:
  • Customer Focus
  • Communication Skills
  • Integrity and Professionalism
  • Problem Solving
  • Attention to Detail
  • Team Collaboration
  • Unconditional Ethics
Why Join Capitol Federal?
Capitol Federal offers employees a supportive workplace and opportunities for career growth.
Benefits may include:
  • Competitive compensation
  • Retirement and savings plans
  • Flexible Spending Accounts
  • Paid time off and holidays
  • Employee Assistance Program
  • Health, Dental, Life and Disability coverage
  • Parental Leave
  • Professional development opportunities
  • Career Advancement Pathways

CapFedยฎ is an equal opportunity employer.