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Virtual Customer Service Associate Jobs in Illinois

Coilcraft

Customer Service Associate

Cary, IL · On-site

$14.75 - $20.25/hr

Customer Service Associate - Critical Products Location: Cary, Illinois Coilcraft, Inc. is a privately held global manufacturer headquartered in Cary, Illinois, with a 75+ year reputation for ...

Coilcraft

Customer Service Associate

Cary, IL · On-site

$21 - $25/hr

Customer Service Associate - Critical Products Location: Cary, Illinois Coilcraft, Inc. is a privately held global manufacturer headquartered in Cary, Illinois, with a 75+ year reputation for ...

Coilcraft

Customer Service Associate

Cary, IL · On-site

$14.75 - $20.25/hr

Customer Service Associate - Critical Products Location: Cary, Illinois Coilcraft, Inc. is a privately held global manufacturer headquartered in Cary, Illinois, with a 75+ year reputation for ...

Coilcraft

Customer Service Associate

Cary, IL · On-site

$21 - $25/hr

Customer Service Associate - Critical Products Location: Cary, Illinois Coilcraft, Inc. is a privately held global manufacturer headquartered in Cary, Illinois, with a 75+ year reputation for ...

Jet Brite

Customer Service Associate

Roselle, IL · On-site

$17 - $20/hr

If so our, part-time Customer Service Associate at Jet Brite located at 900 W. Lake St, Roselle, IL, is the perfect position for you! You will bring joy to people's journeys by creating a positive ...

Jet Brite

Customer Service Associate

Bolingbrook, IL · On-site

$17 - $20/hr

If so our, part-time Customer Service Associate at Jet Brite located at 246 S. Weber Rd, Bolingbrook, IL, is the perfect position for you! You will bring joy to people's journeys by creating a ...

Jet Brite

Customer Service Associate

Bolingbrook, IL · On-site

$17 - $20/hr

If so our, part-time Customer Service Associate at Jet Brite located at 600 E. Boughton Rd, Bolingbrook, IL, is the perfect position for you! You will bring joy to people's journeys by creating a ...

Jet Brite

Customer Service Associate

Roselle, IL · On-site

$17 - $20/hr

If so our, full-time Customer Service Associate at Jet Brite located at 900 W. Lake St, Roselle, IL, is the perfect position for you! You will bring joy to people's journeys by creating a positive ...

Jet Brite

Customer Service Associate

Naperville, IL

$17 - $20/hr

If so our, part-time Customer Service Associate at Jet Brite located at 850 E. Ogden Ave, Naperville, IL, is the perfect position for you! You will bring joy to people's journeys by creating a ...

Jet Brite

Customer Service Associate

Chicago, IL

$17.50 - $20/hr

If so our, part-time Customer Service Associate at Jet Brite located at 6948 W. Grand Ave, Chicago, IL, is the perfect position for you! You will bring joy to people's journeys by creating a positive ...

Jet Brite

Customer Service Associate

Northlake, IL

$17 - $20/hr

If so our, part-time Customer Service Associate at Jet Brite located at 2100 Mannheim Rd, Northlake, IL, is the perfect position for you! You will bring joy to people's journeys by creating a ...

Jet Brite

Customer Service Associate

Villa Park, IL

$17 - $20/hr

If so our, part-time Customer Service Associate at Jet Brite located at 153 Roosevelt Rd, Villa Park, IL, is the perfect position for you! You will bring joy to people's journeys by creating a ...

Jet Brite

Customer Service Associate

Roselle, IL

$17 - $20/hr

If so our, part-time Customer Service Associate at Jet Brite located at 900 W. Lake St, Roselle, IL, is the perfect position for you! You will bring joy to people's journeys by creating a positive ...

Jet Brite

Customer Service Associate

Chicago, IL

$17.50 - $20/hr

If so our, full-time Customer Service Associate at Jet Brite located at 7150 W. 54th St, Chicago, IL, is the perfect position for you! You will bring joy to people's journeys by creating a positive ...

Jet Brite

Customer Service Associate

Bolingbrook, IL · On-site

$17 - $20/hr

If so our, full-time Customer Service Associate at Jet Brite located at 600 E. Boughton Rd, Bolingbrook, IL, is the perfect position for you! You will bring joy to people's journeys by creating a ...

Jet Brite

Customer Service Associate

Bolingbrook, IL

$17 - $20/hr

If so our, part-time Customer Service Associate at Jet Brite located at 246 S. Weber Rd, Bolingbrook, IL, is the perfect position for you! You will bring joy to people's journeys by creating a ...

Jet Brite

Customer Service Associate

Bolingbrook, IL

$17 - $20/hr

If so our, part-time Customer Service Associate at Jet Brite located at 600 E. Boughton Rd, Bolingbrook, IL, is the perfect position for you! You will bring joy to people's journeys by creating a ...

Jet Brite

Customer Service Associate

Addison, IL · On-site

$17 - $20/hr

If so our, part-time Customer Service Associate at Jet Brite located at 625 W Lake St, Addison, IL, is the perfect position for you! You will bring joy to people's journeys by creating a positive and ...

Jet Brite

Customer Service Associate

Bolingbrook, IL

$17 - $20/hr

If so our, full-time Customer Service Associate at Jet Brite located at 600 E. Boughton Rd, Bolingbrook, IL, is the perfect position for you! You will bring joy to people's journeys by creating a ...

Jet Brite

Customer Service Associate

Carol Stream, IL

$17 - $20/hr

If so our, part-time Customer Service Associate at Jet Brite located at 1251 N. Gary Ave, Carol Stream, IL, is the perfect position for you! You will bring joy to people's journeys by creating a ...

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Showing results 21-40

All JobsCustomer Service Associate JobsVirtual Customer Service Associate JobsVirtual Customer Service Associate Jobs in Illinois

Virtual Customer Service Associate information

See Illinois salary details

$8

$16

$26

How much do virtual customer service associate jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for virtual customer service associate in Illinois is $16.61, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $18.65 per hour, depending on experience, location, and employer.

What is the difference between Virtual Customer Service Associate vs Virtual Customer Support Specialist?

AspectVirtual Customer Service AssociateVirtual Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical knowledge often preferred
Work EnvironmentRemote, customer-facing rolesRemote, technical or product-focused support
Employer & Industry UsageRetail, telecom, e-commerceTech companies, software providers, online services
Common Search & ComparisonCustomer service, support roles, remote customer serviceTechnical support, product support, troubleshooting

The Virtual Customer Service Associate primarily handles general customer inquiries, order processing, and service issues. In contrast, the Virtual Customer Support Specialist often provides technical assistance, troubleshooting, and product-specific support. Both roles are remote, require strong communication skills, and are common in customer-focused industries, but they differ in technical complexity and focus area.

What is a virtual customer service associate?

A virtual customer service associate is a remote employee who handles customer inquiries, complaints, and support through phone, email, or chat platforms. They typically use customer relationship management (CRM) software and need strong communication skills, often working flexible hours from home.
What are the most commonly searched types of Virtual Customer Service jobs in Illinois? The most popular types of Virtual Customer Service jobs in Illinois are:
What cities in Illinois are hiring for Virtual Customer Service Associate jobs? Cities in Illinois with the most Virtual Customer Service Associate job openings:
Virtual Customer Service Associate jobs near you
Infographic showing various Virtual Customer Service Associate job openings in Illinois as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $34,543 per year, or $16.6 per hour.

Customer Service Associate

Coilcraft

Cary, IL • On-site

$14.75 - $20.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Coilcraft rating

8.0

Company rating: 8.0 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

DELIVER EXCEPTIONAL CUSTOMER SERVICE AT COILCRAFT

Position: Customer Service Associate – Critical Products Location: Cary, Illinois

Coilcraft, Inc. is a privately held global manufacturer headquartered in Cary, Illinois, with a 75+ year reputation for engineering excellence. Our high-performance magnetic components serve customers across telecommunications, computing, automotive, broadband communications, and consumer electronics. We are seeking a Customer Service Associate to support our Critical Products group. In this role, you'll serve as a trusted point of contact for customers, ensuring orders, quotes, and returns are processed accurately while delivering exceptional service and building strong relationships.

About the Role and Your Impact
  • Process customer orders, quotes, returns, and related transactions accurately and efficiently
  • Respond to customer questions and resolve issues professionally and courteously
  • Communicate daily with customers and internal departments to ensure timely order fulfillment
  • Perform required customer verifications and maintain accurate records
  • Escalate customer concerns when appropriate to ensure prompt resolution
  • Manage multiple priorities while meeting individual and team performance goals
  • Present a professional image in all interactions with customers and vendors
  • Support a collaborative, customer-focused team environment
Who We're Looking For
  • High school diploma or equivalent
  • 2+ years of customer service experience preferred
  • Proficiency with Microsoft Office Suite
  • Strong verbal and written communication skills
  • Excellent attention to detail and organizational skills
  • Ability to manage multiple tasks and follow through on commitments
  • Professional, diplomatic approach to resolving customer concerns
Preferred Skills
  • Manufacturing or industrial customer service experience
  • Experience processing orders, quotes, or returns
  • ERP or order management system experience
  • Ability to build strong relationships with internal and external customers
Why You'll Love Working at Coilcraft
  • Join a stable company with a 75+ year history of engineering excellence
  • Support customers around the world in a collaborative environment
  • Opportunities for professional growth and advancement
  • Comprehensive benefits including health insurance, 401(k) with company match, and profit sharing
Benefits
  • 401(k) Matching
  • Dental Insurance
  • Disability Insurance
  • Employee Assistance Program
  • Flexible Spending Account
  • Health Insurance
  • Health Savings Account
  • Life Insurance
  • Paid Holidays
  • Paid Time Off
  • Profit Sharing
  • Vision Insurance

Equal Opportunity Employer: Disability / Veteran

This position may require compliance with ITAR export regulations; applicants must be U.S. citizens or permanent residents.

What Coilcraft employees say

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