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Virtual Customer Service Associate Jobs in Hawaii

We are seeking a friendly, organized, and detail-oriented Virtual Customer Service Assistant to support our physical therapy clinic remotely. This role is the first point of contact for patients and ...

Customer Service Associate

Waipahu, HI · On-site

$16 - $21.08/hr

Customer Service Associate Pay Range: Our starting pay ranges from $16.00 to $21.08 depending on job duty/position. Who we are: As one of the largest for-profit thrift operators in the United States ...

Customer Service Associate

Waipahu, HI · On-site

$16 - $21.08/hr

Customer Service Associate Pay Range: Our starting pay ranges from $16.00 to $21.08 depending on job duty/position. Who we are: As one of the largest for-profit thrift operators in the United States ...

Customer Service Associate

Haleiwa, HI · On-site

$17.15 - $21.15/hr

Customer Service Associate Posting Start Date: 7/31/26 Job Location (Short): Oahu, Haleiwa, Hawaii HELE Customer Service Associate / Convenience Store Cashier Salary Range: $17.15 - $21.15 Hourly $3 ...

Customer Service Associate

Haleiwa, HI · On-site

$17.15 - $21.15/hr

Customer Service Associate Posting Start Date: 7/31/26 Job Location (Short): Oahu, Haleiwa, Hawaii HELE Customer Service Associate / Convenience Store Cashier Salary Range: $17.15 - $21.15 Hourly $3 ...

Customer Service Associate

Wailuku, HI · On-site

$14.25 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Wailuku, HI · On-site

$14.25 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Kailua, HI · On-site

$15 - $20.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Ewa Beach, HI · On-site

$15 - $20.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Kailua, HI · On-site

$15 - $20.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Ewa Beach, HI

$15 - $20.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Kailua, HI · On-site

$15 - $20.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Wailuku, HI

$14.25 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

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Virtual Customer Service Associate information

See Hawaii salary details

$9

$17

$28

How much do virtual customer service associate jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for virtual customer service associate in Hawaii is $17.81, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $20.00 per hour, depending on experience, location, and employer.

What is the difference between Virtual Customer Service Associate vs Virtual Customer Support Specialist?

AspectVirtual Customer Service AssociateVirtual Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical knowledge often preferred
Work EnvironmentRemote, customer-facing rolesRemote, technical or product-focused support
Employer & Industry UsageRetail, telecom, e-commerceTech companies, software providers, online services
Common Search & ComparisonCustomer service, support roles, remote customer serviceTechnical support, product support, troubleshooting

The Virtual Customer Service Associate primarily handles general customer inquiries, order processing, and service issues. In contrast, the Virtual Customer Support Specialist often provides technical assistance, troubleshooting, and product-specific support. Both roles are remote, require strong communication skills, and are common in customer-focused industries, but they differ in technical complexity and focus area.

What are the most commonly searched types of Virtual Customer Service jobs in Hawaii?

The most popular types of Virtual Customer Service jobs in Hawaii are:

Infographic showing various Virtual Customer Service Associate job openings in Hawaii as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,036 per year, or $17.8 per hour.

Virtual Customer Service Agent

Jaco Rehab

Waipahu, HI • On-site

$20 - $23/hr

Full-time

Retirement

Posted 6 days ago


Job description

Company Description

At JACO Rehab, our mission is to empower our patients by providing individualized, innovative, and intelligent care! We pride ourselves on providing one-on-one care to our patients, which focuses on manual therapy and exercise. We first opened our doors in 1998, and have since grown to four locations: Honolulu, Waikele, Mililani, and Kapolei. Over the years, we have helped thousands of people in Hawaii get back to doing the things they love most because we offer one-on-one physical therapy, injury prevention programs, and performance services for runners, paddlers, and other athletes. 

We are seeking a friendly, organized, and detail-oriented Virtual Customer Service Assistant to support our physical therapy clinic remotely. This role is the first point of contact for patients and plays a critical role in delivering an excellent patient experience. The ideal candidate is comfortable being on screen communicating with patients and managing administrative tasks with accuracy and empathy.  

Job Description

Job Duties:

  • Greet patients virtually while providing outstanding customer service
  • Answer phones
  • Electronic Scheduling
  • Data Entry
  • Verify current personal and financial information
  • Maintain patient charts and electronic medical records
  • Verify insurance benefits
  • Charge tickets
  • Collecting, posting, and depositing patient payments
  • Faxing, filing, and performing any other duties as assigned
Qualifications
  • High school graduate or equivalent
  • Previous experience in customer service, medical front office, administrative support, or virtual assistance
  • Excellent telephone skills
  • Proficient in Word and Excel
  • Previous experience with medical software preferred
  • Available and flexible with your hours
  • Close attention to detail
  • Time Management and Organizational skills
  • Team player attitude and energetic with a focus on excellent customer service
  • Reliable internet connection and a quiet, professional home workspace
Additional Information

Compensation: $20 -23 hourly, depending on experience level

  • 401k
  • Multiple opportunities for professional development, specialization, and leadership
  • Corporate discount plans
  • Employee Assistance Program (EAP)
  • Family-friendly work environment
  • Investment from a company that wants you to succeed and thrive