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Virtual Customer Service Associate Jobs in Arkansas

Ollie's

Customer Service Associate

Little Rock, AR · On-site

$12 - $16.75/hr

The Customer Service Associate assists customers and helps to maintain the store appearance. The Customer Service Associate is responsible for all aspects of customer service, merchandising, and ...

Humetis Group

Customer Service Associate

Springdale, AR · On-site

$12.75 - $17.75/hr

Customer Service Associate Duration: 3 Months (Potential for Extension or Permanent Hire) Location: Onsite Springdale, AR 72764 Schedule: Sunday Tuesday and every other Saturday, 7:30 PM 7:30 AM ...

HonorVet Technologies

Customer Service Associate

Springdale, AR · On-site

$12.75 - $17.75/hr

Customer Service Associate (Night shift) Location: Springdale, AR Candidates MUST have 1-3 of dispatch experience in the transportation field. The schedule is: every other Saturday/Sun-Tues 20:00-08 ...

Skills Unlimited Staffing

Be Seen First

Customer Service Associate

Little Rock, AR · On-site

$15 - $17/hr

Commercial insurance company in West Little Rock, Arkansas, is looking for an experienced, professional, and self-motivated Insurance Customer Service Associate to provide additional support to the ...

Dollar Tree

Customer Service Associate

Hope, AR · On-site

$14.25 - $19.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollar Tree

Customer Service Associate

Siloam Springs, AR · On-site

$11.50 - $16/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollartree

Customer Service Associate

Siloam Springs, AR · On-site

$11.50 - $16/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

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All JobsCustomer Service Associate JobsVirtual Customer Service Associate JobsVirtual Customer Service Associate Jobs in Arkansas

Virtual Customer Service Associate information

See Arkansas salary details

$7

$14

$22

How much do virtual customer service associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for virtual customer service associate in Arkansas is $14.17, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $15.91 per hour, depending on experience, location, and employer.

What is the difference between Virtual Customer Service Associate vs Virtual Customer Support Specialist?

AspectVirtual Customer Service AssociateVirtual Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical knowledge often preferred
Work EnvironmentRemote, customer-facing rolesRemote, technical or product-focused support
Employer & Industry UsageRetail, telecom, e-commerceTech companies, software providers, online services
Common Search & ComparisonCustomer service, support roles, remote customer serviceTechnical support, product support, troubleshooting

The Virtual Customer Service Associate primarily handles general customer inquiries, order processing, and service issues. In contrast, the Virtual Customer Support Specialist often provides technical assistance, troubleshooting, and product-specific support. Both roles are remote, require strong communication skills, and are common in customer-focused industries, but they differ in technical complexity and focus area.

What are the most commonly searched types of Virtual Customer Service jobs in Arkansas?

The most popular types of Virtual Customer Service jobs in Arkansas are:

What cities in Arkansas are hiring for Virtual Customer Service Associate jobs?

Cities in Arkansas with the most Virtual Customer Service Associate job openings:

Virtual Customer Service Associate jobs near you
Infographic showing various Virtual Customer Service Associate job openings in Arkansas as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $29,476 per year, or $14.2 per hour.

Customer Service Associate

APN Software Services Inc

Springdale, AR • On-site

$12.75 - $17.75/hr

Contractor

Re-posted 7 days ago

Job description

Job Title: Customer Service Associate 
Duration: 3 Months
Location: Springdale, AR 72762 (On-site position)
Schedule: 40 hours per week

Shift Details:

  • 2nd Shift: Saturday – Monday, 7:00 AM – 7:00 PM

  • Occasional option to work on Fridays

  • Training Schedule: Monday – Friday, 8:00 AM – 5:00 PM for a minimum of 3 weeks

Job Summary:

The Customer Service Associate (CSA) is responsible for managing relationships between transportation carriers, customers, and sales teams. This role requires a strong understanding of the customer’s processes and needs, and close coordination with internal teams to ensure high-quality service delivery.

Key Responsibilities:

  • Act as the main point of contact for assigned external customers.

  • Manage all aspects of the customer relationship, including responding to high volumes of emails and resolving issues efficiently.

  • Build and maintain effective working relationships with internal departments.

  • Use various dispatch and scheduling platforms (e.g., TES, LME, Four Kites, OTR, Retailix, Retail Link, UNFI, One Network, etc.) to track, coordinate, and resolve delivery and service issues.

  • Understand internal systems, policies, and procedures, as well as customer organizational structures and workflows.

  • Identify and implement cost-effective and creative solutions to delivery and service issues.

  • Represent the company positively through timely, accurate, and professional customer support.

Required Qualifications:

Education:

  • Bachelor's degree or equivalent experience in customer service or transportation/logistics.

Experience:

  • Experience in customer service roles beyond call centers.

  • Dispatching experience in logistics or transportation is a plus.

Technical Skills:

  • Proficiency with Microsoft Office applications.

  • Comfortable handling high-volume email communication (300+ emails per day).

Soft Skills:

  • Strong verbal and written communication

  • Effective conflict management

  • Ability to multi-task and manage time efficiently

  • Problem-solving and negotiation skills

  • A proactive and positive attitude


APN Software services Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.”