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Virtual Csr Jobs in Gilbert, AZ (NOW HIRING)

Rent-A-Center

Customer Service Representative

Phoenix, AZ · On-site

$16 - $21.50/hr

Looking for a qualified customer service representative for your business? Feel free to use this copy-paste friendly template as is or customize it based on your specific requirements. Main ...

Verstela

Customer Service Representative

Phoenix, AZ

$22/hr

Customer Service Representative - North Phoenix, AZ Temp-to-hire Assignment | $22.00/ hr Are you a customer-focused professional with excellent communication skills and experience using CRM systems?

Copart, Inc.

Customer Service Representative

Phoenix, AZ · On-site

$18 - $20.29/hr

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers ...

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Virtual Csr information

See Gilbert, AZ salary details

$9

$18

$26

How much do virtual csr jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for virtual csr in Gilbert, AZ is $18.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.87 per hour, depending on experience, location, and employer.

What is a virtual CSR?

Virtual Customer Service Representatives (Virtual CSRs) are professionals who provide customer support and assistance remotely, typically via phone, email, chat, or social media. They handle inquiries, resolve issues, and offer information about products or services for businesses. Virtual CSRs work from home or remote locations instead of traditional call centers, making customer service more flexible for both employees and companies. This role requires strong communication skills, problem-solving abilities, and proficiency with digital tools.

What are the key skills and qualifications needed to thrive as a virtual CSR?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, chat platforms, and ticketing systems is often required, along with training in customer service protocols. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport and resolve customer issues effectively. These competencies ensure efficient remote support, customer satisfaction, and the ability to handle high volumes of inquiries in a virtual environment.

What are some common challenges faced by virtual CSRs, and how can they be effectively managed?

Virtual Customer Service Representatives often encounter challenges such as handling high volumes of inquiries, managing communication across multiple digital platforms, and maintaining productivity in a remote environment. To address these, it’s important to stay organized, utilize collaboration tools, and maintain regular communication with team members and supervisors. Setting a dedicated workspace and establishing a consistent routine can also help manage distractions and ensure high performance while working remotely.

What are the most commonly searched types of Csr jobs in Gilbert, AZ?

The most popular types of Csr jobs in Gilbert, AZ are:

What are popular job titles related to Virtual Csr jobs in Gilbert, AZ?

For Virtual Csr jobs in Gilbert, AZ, the most frequently searched job titles are:

What job categories do people searching Virtual Csr jobs in Gilbert, AZ look for?

The top searched job categories for Virtual Csr jobs in Gilbert, AZ are:

What cities near Gilbert, AZ are hiring for Virtual Csr jobs?

Cities near Gilbert, AZ with the most Virtual Csr job openings:

Virtual Csr jobs near you
Infographic showing various Virtual Csr job openings in Gilbert, AZ as of August 2026, with employment types broken down into 89% Full Time, 8% Part Time, and 3% Contract. Highlights an 44% Physical, 2% Hybrid, and 54% Remote job distribution, with an average salary of $38,973 per year, or $18.7 per hour.

Customer Service Representative

Rent-A-Center

Phoenix, AZ • On-site

$16 - $21.50/hr

Other

Medical, Dental, Vision, PTO

Re-posted 15 days ago

Job description

Looking for a qualified customer service representative for your business? Feel free to use this copy-paste friendly template as is or customize it based on your specific requirements.
Main Responsibilities of a Customer Service Representative

  • Serves customers by providing all necessary service and product information.
  • Resolves service and product problems.
  • Ensures customer satisfaction and pleasant user experience.
Customer Service Representative Job Description
We are looking for an experienced and seasoned customer service representatives who will always be on top of their performance and make a contribution to the overall excellence of our customer service.
Customer service representative is the first line of contact with the customers for any business. So, that means that we need a person who fully understands the importance of this job and is willing to show all the dedication needed.
Customer service is important for building trust with customers, so our perfect candidate must have great organizational and communication skills.
A perfect candidate that we have in mind must be creative, organized, and highly skilled in processing customer adjustments and maintaining financial accounts.
By analyzing customer needs and collecting customer information, our customer service representative recommends potential services and products to management. By accomplishing related results, our top-quality candidate contributes to the team effort.
Responsibilities of a Customer Service Representative
  • Answers service and product questions to attract potential customers.
  • Recommends other services and products based on the known information.
  • Records account information to open customer accounts.
  • Updates account information.
  • Maintains customer records.
  • Resolves service and product problems.
  • Clarifies customers' complaints.
  • Determines the cause of the problem.
  • Provides adequate solutions to problems according to the policy.
Customer Service Representative Job Requirements
  • Multitasking
  • Analyzing information
  • Resolving conflict
  • Phone skills
  • Listening
  • Documentations skills
  • Market Knowledge
  • Problem-solving
  • Quality focus
  • Communication skills
  • Product knowledge
  • Customer service
Supplemental pay
  • Bonus pay
Benefits
  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance

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