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Virtual Csr Jobs in Forney, TX (NOW HIRING)

AlphaGraphics

Customer Service Representative

Dallas, TX · On-site

$15 - $18/hr

Retail Customer Service Representative (CSR) Our tight-knit team in AlphaGraphics - US784 is actively seeking a Retail Customer Service Representative (CSR) to join us full time. The Customer Service ...

US784

Customer Service Representative

Dallas, TX

$15 - $18/hr

Retail Customer Service Representative Perks and Benefits: * Competitive Compensation * Hard work, collaboration, humanity, fun, and laughter * Career path development More than anything, we're ...

AlphaGraphcis

Customer Service Representative

Dallas, TX · On-site

$15 - $18/hr

Retail Customer Service Representative Perks and Benefits: * Competitive Compensation * Hard work, collaboration, humanity, fun, and laughter * Career path development More than anything, we're ...

Bacon Nation

Customer Service Representative

Rockwall, TX · On-site

$15 - $20.25/hr

... and dedicated Customer Service Representatives to represent our company in a call center ... Monitor emails, text messages, and virtual leads * Maintain a positive, empathetic, and ...

Axis Global USA

Customer Service Representative

Dallas, TX · On-site

$19 - $20/hr

Axis Global is hiring a Customer Service Representative to provide exceptional customer service to each of our customers. If you have great communication skills, and have a track record of providing ...

Symbiotic Services

Customer Service Representative

Dallas, TX · On-site

$15.75 - $21.50/hr

Customer Service Representative Department: Customer Experience FLSA Status: Non-Exempt Reports To ... Frequent communication with customers and internal stakeholders via phone, email, and virtual ...

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All JobsCsr JobsVirtual Csr JobsVirtual Csr Jobs in Forney, TX

Virtual Csr information

See Forney, TX salary details

$8

$16

$24

How much do virtual csr jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for virtual csr in Forney, TX is $16.93, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $18.85 per hour, depending on experience, location, and employer.

What is a virtual CSR?

Virtual Customer Service Representatives (Virtual CSRs) are professionals who provide customer support and assistance remotely, typically via phone, email, chat, or social media. They handle inquiries, resolve issues, and offer information about products or services for businesses. Virtual CSRs work from home or remote locations instead of traditional call centers, making customer service more flexible for both employees and companies. This role requires strong communication skills, problem-solving abilities, and proficiency with digital tools.

What are the key skills and qualifications needed to thrive as a virtual CSR?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, chat platforms, and ticketing systems is often required, along with training in customer service protocols. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport and resolve customer issues effectively. These competencies ensure efficient remote support, customer satisfaction, and the ability to handle high volumes of inquiries in a virtual environment.

What are some common challenges faced by virtual CSRs, and how can they be effectively managed?

Virtual Customer Service Representatives often encounter challenges such as handling high volumes of inquiries, managing communication across multiple digital platforms, and maintaining productivity in a remote environment. To address these, it’s important to stay organized, utilize collaboration tools, and maintain regular communication with team members and supervisors. Setting a dedicated workspace and establishing a consistent routine can also help manage distractions and ensure high performance while working remotely.

What are the most commonly searched types of Csr jobs in Forney, TX?

The most popular types of Csr jobs in Forney, TX are:

What are popular job titles related to Virtual Csr jobs in Forney, TX?

For Virtual Csr jobs in Forney, TX, the most frequently searched job titles are:

What job categories do people searching Virtual Csr jobs in Forney, TX look for?

The top searched job categories for Virtual Csr jobs in Forney, TX are:

What cities near Forney, TX are hiring for Virtual Csr jobs?

Cities near Forney, TX with the most Virtual Csr job openings:

Virtual Csr jobs near you
Infographic showing various Virtual Csr job openings in Forney, TX as of August 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 32% Physical, 2% Hybrid, and 66% Remote job distribution, with an average salary of $35,221 per year, or $16.9 per hour.

Customer Service Representative Virtual Performance & Culture

Globe Life American Income Division

Dallas, TX • On-site, Remote

$14.75 - $20/hr

Full-time

Medical, Life, Retirement

Posted 20 days ago

Job description

Remote Client Service Representative
Company: AO
Location: Virginia Beach, VA 23452
Work Arrangement: 100% Remote (U.S. Residents Only)
About AO
For more than 70 years, our organization has proudly served working families by providing life, accident, and supplemental health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, we've continued to grow year after year, including more than 20% growth last year, demonstrating our financial strength, stability, and commitment to serving families across the United States.
We're currently seeking service-oriented professionals to join our growing remote team as Remote Client Service Representatives. If you enjoy helping others, building relationships, and delivering exceptional customer service, we'd love to hear from you.
No prior insurance experience is required-we provide comprehensive training, mentorship, and ongoing support.
About the Role
As a Remote Client Service Representative, you'll work directly with clients who have requested information about their benefits and coverage options.
Using Zoom and other virtual communication tools, you'll help clients understand their available benefits, answer questions, and provide outstanding service throughout their experience.
This is an excellent opportunity for individuals seeking a flexible work-from-home career with long-term growth potential.
Key Responsibilities
Client Service
  • Meet with clients virtually through Zoom and phone appointments
  • Answer questions regarding available benefits and coverage options
  • Explain products, services, and policy information
  • Assist clients with applications, enrollment, and benefit updates
  • Provide ongoing customer support and follow-up communication
  • Maintain accurate client records and documentation
Relationship Building
  • Build long-term relationships through professionalism and trust
  • Deliver exceptional customer experiences
  • Provide personalized support based on each client's needs
  • Communicate clearly and effectively throughout the client journey
Professional Development
  • Participate in ongoing virtual training and mentorship
  • Attend team meetings and coaching sessions
  • Continue developing communication and customer service skills
  • Learn industry products, systems, and best practices
Qualifications
We're looking for individuals who possess:
  • Excellent communication and interpersonal skills
  • Strong customer service mindset
  • Positive attitude and professional demeanor
  • Basic computer proficiency
  • Comfortable using Zoom and virtual communication platforms
  • Strong organizational and time-management skills
  • Ability to work independently in a remote environment
  • Reliable, coachable, and motivated to grow
Helpful Experience (Not Required)
Experience in any of the following is beneficial:
  • Customer Service
  • Client Relations
  • Retail
  • Hospitality
  • Healthcare
  • Sales
  • Administrative Support
  • Call Center Operations

Leadership experience is welcomed but not required.
What We Offer
100% Remote Work
  • Work from anywhere within the United States
  • Flexible work-from-home environment
  • No daily commute
Weekly Pay
  • Consistent weekly compensation
  • Structured support for long-term success
Performance-Based Bonuses
  • Additional earning opportunities
  • Recognition and incentive programs
  • Leadership bonuses
Benefits
  • Medical reimbursement program for qualifying representatives
  • Company-provided life insurance
  • Retirement planning opportunities
  • Residual income potential through client renewals
Training & Mentorship
  • Comprehensive onboarding
  • Weekly virtual training
  • Leadership coaching
  • Professional development programs
Career Advancement
  • Performance-based promotions
  • Leadership development opportunities
  • Long-term career growth
  • Promotion from within
Why Join AO?
At AO, we believe our people are our greatest strength.
We provide the training, mentorship, technology, and support needed to help our team members build meaningful careers while making a positive impact on the lives of working families.
Our culture is built on integrity, collaboration, continuous learning, and recognizing those who are committed to personal and professional growth.
Requirements
  • Must be at least 18 years of age
  • Must be legally authorized to work in the United States
  • Must be physically located within the United States
  • Computer or laptop
  • Reliable high-speed internet connection
  • Webcam and microphone
  • Quiet, professional workspace
Interview Process
All interviews are conducted virtually through Zoom video conferencing, providing a convenient and flexible hiring experience.
Ready to Build Your Future?
If you're looking for a rewarding remote career where your communication skills, professionalism, and commitment to helping others are valued, we'd love to meet you.
Apply today and start building a career with purpose, flexibility, and unlimited growth potential.
Work From Home. Help Families. Grow Your Career with AO. 🚀

Apply