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Virtual Csr Jobs in Forney, TX (NOW HIRING)

Tempo Service

Customer Service Representative

Irving, TX · On-site

$20 - $21/hr

Customer Service Representative Hot Job Tempo Headquarters Irving - Irving, TX 75061 Overview Salary Range $20.00 - $21.00 Hourly Position Type Full Time Job Shift Day Education Level High School ...

AlphaGraphics

Customer Service Representative

Dallas, TX · On-site

$15 - $18/hr

Retail Customer Service Representative (CSR) Our tight-knit team in AlphaGraphics - US784 is actively seeking a Retail Customer Service Representative (CSR) to join us full time. The Customer Service ...

AlphaGraphcis

Customer Service Representative

Dallas, TX · On-site

$15 - $18/hr

Retail Customer Service Representative Perks and Benefits: * Competitive Compensation * Hard work, collaboration, humanity, fun, and laughter * Career path development More than anything, we're ...

US784

Customer Service Representative

Dallas, TX

$15 - $18/hr

Retail Customer Service Representative Perks and Benefits: * Competitive Compensation * Hard work, collaboration, humanity, fun, and laughter * Career path development More than anything, we're ...

HomeTown Services

Customer Service Representative

Dallas, TX · On-site

$14.50 - $19.75/hr

Texas AirZone, a leading HVAC company, is seeking a motivated and customer-oriented individual to join our team as an HVAC Customer Service Representative (CSR). The CSR will play a key role in ...

Axis Global USA

Customer Service Representative

Dallas, TX · On-site

$19 - $20/hr

Axis Global is hiring a Customer Service Representative to provide exceptional customer service to each of our customers. If you have great communication skills, and have a track record of providing ...

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Virtual Csr information

See Forney, TX salary details

$8

$16

$24

How much do virtual csr jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for virtual csr in Forney, TX is $16.93, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $18.85 per hour, depending on experience, location, and employer.

What is a virtual CSR?

Virtual Customer Service Representatives (Virtual CSRs) are professionals who provide customer support and assistance remotely, typically via phone, email, chat, or social media. They handle inquiries, resolve issues, and offer information about products or services for businesses. Virtual CSRs work from home or remote locations instead of traditional call centers, making customer service more flexible for both employees and companies. This role requires strong communication skills, problem-solving abilities, and proficiency with digital tools.

What are the key skills and qualifications needed to thrive as a virtual CSR?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, chat platforms, and ticketing systems is often required, along with training in customer service protocols. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport and resolve customer issues effectively. These competencies ensure efficient remote support, customer satisfaction, and the ability to handle high volumes of inquiries in a virtual environment.

What are some common challenges faced by virtual CSRs, and how can they be effectively managed?

Virtual Customer Service Representatives often encounter challenges such as handling high volumes of inquiries, managing communication across multiple digital platforms, and maintaining productivity in a remote environment. To address these, it’s important to stay organized, utilize collaboration tools, and maintain regular communication with team members and supervisors. Setting a dedicated workspace and establishing a consistent routine can also help manage distractions and ensure high performance while working remotely.
What are the most commonly searched types of Csr jobs in Forney, TX? The most popular types of Csr jobs in Forney, TX are:
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Virtual Csr jobs near you
Infographic showing various Virtual Csr job openings in Forney, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,221 per year, or $16.9 per hour.

Customer Service Representative

Bacon Plumbing Heating Air Electric

Rockwall, TX • On-site

$14.75 - $20.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description

Customer Service Representative

Bacon Plumbing, Heating, Air & Electric is seeking enthusiastic and dedicated Customer Service Representatives to represent our company in a call center environment. This forward-facing role is on the front lines of Bacon, and is key to our mission of providing superior customer service.

Responsibilities
  • Answer inbound calls in a high-volume call center environment promptly and professionally
  • Address inquiries, complaints, and service-related issues in a timely manner
  • Provide accurate information about products, services, policies, or promotions
  • Document customer interactions and update records in ServiceTitan as necessary
  • Collaborate with team members to improve processes and enhance the customer experience
  • Monitor emails, text messages, and virtual leads
  • Maintain a positive, empathetic, and professional attitude toward customers at all times
  • Commit to growing knowledge of Plumbing, HVAC, and Electrical trade services to provide the most informed help possible
  • Perform any additional responsibilities and duties as assigned to support team and business needs
Requirements
  • 1 year of customer service experience in a call center or telemarketing role preferred
  • Experience with a Plumbing, HVAC, or Electric service provider in any capacity is preferred
  • Proficiency with computers, CRM software, and basic office applications
  • Excellent verbal and written communication skills
  • Strong problem-solving skills and ability to handle challenging customer interactions
  • Ability to work in a fast-paced environment and manage multiple tasks
Benefits

Bacon offers the following benefits in order to achieve a happy and healthy team culture together:

  • Medical
  • Dental
  • Vision
  • 401k with match
  • Life Insurance
  • PTO and paid holidays

The pay for this role is competitive and based on experience. Multiple shifts available.

Apply