1

Virtual Chat Jobs in Providence, RI (NOW HIRING)

next page

Showing results 1-20

Virtual Chat information

See Providence, RI salary details

$11

$24

$34

How much do virtual chat jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for virtual chat in Providence, RI is $24.65, according to ZipRecruiter salary data. Most workers in this role earn between $20.62 and $27.69 per hour, depending on experience, location, and employer.

What is a virtual chat?

Virtual chat jobs involve providing customer service, technical support, or sales assistance through online chat platforms instead of phone or in-person interactions. Employees communicate with customers in real time, answering questions, resolving issues, or offering information via text-based chat systems. These roles are often remote and require strong typing, communication, and problem-solving skills. Some companies may require previous customer service experience, but many offer on-the-job training for new hires.

What skills and qualifications are needed to thrive as a virtual chat support agent?

To thrive as a Virtual Chat Support Agent, you need excellent written communication skills, fast typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong problem-solving, patience, and the ability to multitask help agents stand out in this remote role. These skills ensure efficient, high-quality customer service and build positive brand experiences in a digital environment.

What are common challenges faced by virtual chat agents, and how can they be addressed?

Virtual Chat Agents often encounter challenges such as handling multiple conversations simultaneously, resolving complex customer issues without face-to-face interaction, and maintaining a fast response time. To address these challenges, it's helpful to become highly familiar with company resources and FAQs, use templates and shortcuts judiciously, and develop strong written communication skills. Regular training and feedback from team leads can also improve efficiency and customer satisfaction, making it easier to manage workload and deliver quality service.

What are the most commonly searched types of Chat jobs in Providence, RI?

The most popular types of Chat jobs in Providence, RI are:

Infographic showing various Virtual Chat job openings in Providence, RI as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 32% Physical, 2% Hybrid, and 66% Remote job distribution, with an average salary of $51,268 per year, or $24.6 per hour.

Licensed Virtual Mental Health Counselor (LMFT) - Full-Time Remote

Fall River, MA • Remote

Full-time

Posted 6 days ago


Job description

Position Overview

Gotham Enterprises Ltd is seeking a dedicated and empathetic Licensed Virtual Mental Health Therapist (LMFT) to join our innovative platform as a full-time remote counselor. In this role, you will have the unique opportunity to support individuals facing mental health challenges, contributing to their overall well-being and quality of life. This position allows you to set your own work schedule while earning a competitive salary of between USD 90,000 and 104,000 annually, all from the comfort of your home.

About the Organization

At Gotham Enterprises Ltd, we are committed to providing high-quality mental health services while fostering a collaborative atmosphere for our therapists. Our mission centers on making mental health care accessible and effective through the use of cutting-edge technology that facilitates online counseling. We prioritize your professional growth and satisfaction, recognizing that a thriving therapist leads to better patient outcomes.

Work Environment

This position is fully remote, offering exceptional flexibility. You'll work from your designated home office while being part of a supportive and responsive organization. Our outpatient office environment allows you to connect with clients who have been pre-screened for their stability and suitability for online counseling, which means you will primarily work with low-acuity adults.

Key Responsibilities

As a Licensed Virtual Mental Health Therapist, your key responsibilities will include:

  • Conducting one-on-one counseling sessions with clients via secure video chat, using evidence-based approaches to enhance their mental health.
  • Encouraging open dialogue about emotions, experiences, and thoughts, guiding clients to gain deeper self-awareness and insight into their personal relationships.
  • Acting as an advocate for clients, collaboratively defining and setting realistic, achievable goals for their treatment.
  • Evaluating clients’ mental conditions, developing tailored treatment plans, and utilizing your clinical expertise to implement effective interventions.
Patient Population / Client Focus

Your clientele will encompass stable adults who have been carefully matched to your specialties and personal preferences. This ensures you are working with patients who align with your experience and therapeutic style. Importantly, you will not be responsible for handling cases involving severe mental health issues, allowing you to focus on preventive and supportive care.

Qualifications

To be successful in this role, you must meet the following qualifications:

  • Hold a Master’s degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology.
  • Possess an active and unrestricted license to practice independently as one of the following: Licensed Marriage and Family Therapist (LMFT), Licensed Mental Health Counselor (LMHC), Psychologist, or Licensed Independent Clinical Social Worker (LICSW).

*Please note that we do not accept applicants with limited/provisional licenses or any disciplinary actions against their professional standing.

Preferred Experience

We are looking for applicants who demonstrate:

  • A strong ability to make informed evaluations, decisions, and recommendations for treatment planning.
  • Exceptional interpersonal skills, coupled with a compassionate and empathetic attitude towards clients.
  • Proficiency in using digital tools and platforms for counseling sessions and therapy management.
Compensation and Benefits

As part of our team, you will enjoy a comprehensive compensation package that includes:

  • A lucrative annual salary ranging from USD 90,000 to 104,000, depending on hours worked.
  • A sign-on bonus to welcome you onboard.
  • A monthly healthcare stipend for full-time counselors.
  • Weekly direct deposit to ensure timely compensation for your valuable work.
Career Growth Opportunities

Working with Gotham Enterprises Ltd opens the door to numerous professional development avenues. We offer training programs, ongoing education, and mentorship opportunities to help you expand your skills and advance in your career. As we grow, we are committed to promoting individuals who demonstrate exceptional service and a dedication to client care.

Why Join Our Team

By becoming a part of our organization, you can take control of your career through flexible hours and a supportive work environment. You will benefit from unlimited client referrals, minimal paperwork, and a high-quality counselor dashboard that streamlines your scheduling and client management tasks. Our quick onboarding process allows you to start seeing clients within just a few days. Moreover, we take care of billing for you, enabling you to focus on what matters most: delivering excellent mental health care to your clients.

Application Information

If you are ready to make a meaningful impact as a Licensed Virtual Mental Health Therapist, we invite you to apply today by submitting your resume. Join us at Gotham Enterprises Ltd and be part of a team that is dedicated to advancing mental health care in a compassionate and innovative way.