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Virtual Chat Assistant Jobs in Locust Grove, GA (NOW HIRING)

NCR Corporation

Principal AI Engineer

Atlanta, GA · On-site

Voice and chat agents * AI-assisted agent experiences * Knowledge retrieval systems * Intelligent ... Voice bots and virtual agents * Agent Assist solutions * Knowledge retrieval and RAG * Intelligent ...

NCR Corporation

Principal AI Engineer

Atlanta, GA · On-site

$180 - $260/hr

Conversational AIVoice and chat agentsAI-assisted agent experiencesKnowledge retrieval ... Voice bots and virtual agentsAgent Assist solutionsKnowledge retrieval and RAGIntelligent routing ...

Geotab

Installation Project Manager

Atlanta, GA

Virtual work is supported with cloud-based applications, collaboration tools and asynchronous ... chat rooms and gatherings. Join us and help reshape the future of technology! Geotab verifies ...

Geotab

Senior Software Developer

Atlanta, GA · On-site

$52.50 - $69.25/hr

Virtual work is supported with cloud-based applications, collaboration tools and asynchronous ... chat rooms and gatherings. Join us and help reshape the future of technology! Geotab verifies ...

3M

Machinist *-Clarkston, Georgia

Riverdale, GA

$24.82/hr

Chat with Max For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers. The starting ...

3M

Machinist *-Clarkston, Georgia

Morrow, GA

$24.82/hr

Chat with Max For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers. The starting ...

3M

Quality Inspector*-Clarkston, Georgia

Morrow, GA · On-site

$22.52/hr

Chat with Max For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers. The starting ...

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All JobsChat JobsVirtual Chat Assistant JobsVirtual Chat Assistant Jobs in Locust Grove, GA

Virtual Chat Assistant information

See Locust Grove, GA salary details

$10

$21

$29

How much do virtual chat assistant jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for virtual chat assistant in Locust Grove, GA is $21.28, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $23.89 per hour, depending on experience, location, and employer.

What is a virtual chat assistant?

Virtual chat assistants are professionals who provide customer support, information, or other assistance online, primarily through chat platforms. They handle tasks such as answering customer inquiries, resolving issues, providing product or service information, and sometimes performing administrative work. Virtual chat assistants can work for a variety of industries and often work remotely, making them a flexible option for both employers and employees. Their goal is to ensure customers receive prompt, accurate, and helpful responses to their questions or concerns.

What are the key skills and qualifications needed to thrive as a virtual chat assistant?

To thrive as a Virtual Chat Assistant, you need strong written communication skills, quick typing abilities, and familiarity with customer service best practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and helpdesk software is typically required. Exceptional interpersonal skills, patience, and multitasking abilities help you stand out in this role. These skills are crucial for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a positive brand image in a remote environment.

What are some common challenges virtual chat assistants face when communicating with customers online?

Virtual Chat Assistants often encounter challenges such as interpreting ambiguous customer queries, managing multiple conversations simultaneously, and maintaining a consistent, friendly tone across all interactions. They must quickly adapt to different customer personalities and resolve issues efficiently, even with limited context. Continuous learning about company products and services, as well as utilizing knowledge bases, helps overcome these challenges and ensures high-quality support.

What is the difference between Virtual Chat Assistant vs Customer Service Representative?

AspectVirtual Chat AssistantCustomer Service Representative
CredentialsBasic computer skills, communication skillsHigh school diploma, customer service training
Work EnvironmentRemote, online platformsCall centers, retail stores, offices
Industry UsageE-commerce, tech companies, online servicesRetail, telecom, banking
Job FocusHandling online chats, providing info, troubleshootingPhone calls, in-person support, email

While both roles involve assisting customers, Virtual Chat Assistants primarily handle online chat inquiries remotely, focusing on digital communication. Customer Service Representatives often work in person or over the phone, providing direct support. The roles overlap in communication skills and industry usage but differ mainly in work environment and interaction methods.

How do you become a virtual chat assistant?

To become a virtual chat assistant, you typically need strong communication skills, basic computer literacy, and familiarity with chat platforms or customer service tools. Many roles require a high school diploma or equivalent, and some employers may prefer prior customer service experience or relevant certifications. Training is often provided by the employer to familiarize new assistants with specific software and protocols.

How to become a virtual chat assistant?

To become a virtual chat assistant, you typically need strong communication skills, basic computer literacy, and familiarity with chat or customer service platforms. Many roles require a high school diploma or equivalent, and some employers prefer prior customer service experience or relevant certifications. Flexibility and the ability to work independently are also important qualities for this role.

What job categories do people searching Virtual Chat Assistant jobs in Locust Grove, GA look for?

The top searched job categories for Virtual Chat Assistant jobs in Locust Grove, GA are:

What cities near Locust Grove, GA are hiring for Virtual Chat Assistant jobs?

Cities near Locust Grove, GA with the most Virtual Chat Assistant job openings:

Virtual Chat Assistant jobs near you
Infographic showing various Virtual Chat Assistant job openings in Locust Grove, GA as of June 2026, with employment types broken down into 1% As Needed, 82% Full Time, 6% Part Time, 4% Temporary, and 7% Contract. Highlights an 49% Physical, 1% Hybrid, and 50% Remote job distribution, with an average salary of $44,259 per year, or $21.3 per hour.

Principal AI Engineer

NCR Corporation

Atlanta, GA • On-site

Full-time

Posted 11 days ago

NCR Corporation rating

6.6

Company rating: 6.6 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

213th of 247 rated software companies

Job description

About NCR VOYIX
NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.
The Principal AI Engineer is responsible for driving AI adoption and innovation across Corporate Functions, Contact Center Operations, and Go-To-Market (GTM) products.
This role serves as the technical leader for enterprise AI initiatives, partnering with business leaders, product teams, and engineering organizations to design, build, and operationalize AI solutions on Azure and Google Cloud. The role combines AI architecture, platform engineering, product innovation, and organizational change leadership to transform AI opportunities into measurable business outcomes.
Key Responsibilities
Enterprise AI Adoption
  • Partner with Finance, Legal, Supply Chain, Sales, Customer Care, and IT leaders to identify high-value AI opportunities.
  • Lead AI strategy, technical architecture, and implementation of enterprise AI solutions.
  • Drive adoption of Generative AI, Agentic AI, and AI-powered workflow automation.
  • Develop reusable enterprise AI patterns, frameworks, and accelerators.
  • Establish AI best practices, governance standards, and engineering guidelines.
  • Lead architecture and deployment of AI-powered customer service solutions and virtual agents.
  • Design and implement:
    • Conversational AI
    • Voice and chat agents
    • AI-assisted agent experiences
    • Knowledge retrieval systems
    • Intelligent intake and triage workflows
    • Multi-agent orchestration
  • Define Day-2 operating models including:
    • Monitoring and observability
    • AI SecOps
    • Human escalation workflows
    • Kill-switch and fallback mechanisms
    • Incident management and operational support

Required Qualifications
Experience
  • Bachelor's or Master's degree in Computer Science, Engineering, Data Science, or related discipline.
  • 10+ years of experience in software engineering, cloud engineering, data engineering, or AI engineering.
  • 5+ years delivering production AI/ML solutions at enterprise scale.
  • Proven experience architecting AI solutions on Azure and/or Google Cloud.
  • Experience building and deploying customer-facing AI products.
  • Experience leading cross-functional initiatives involving business, product, operations, and engineering teams.

Technical Expertise
  • Azure and Google Cloud
  • Databricks and BigQuery
  • Python and modern software engineering practices
  • API and microservice architectures
  • Large Language Models (LLMs)
  • Agentic AI architectures
  • Retrieval-Augmented Generation (RAG)
  • AI observability and monitoring
  • AI governance and evaluation frameworks

Leadership Skills
  • Executive communication and stakeholder management
  • Strong product and business acumen
  • Ability to influence across organizational boundaries
  • Experience mentoring engineers and architects
  • Strong partnership and vendor management skills

Preferred Qualifications
  • Experience delivering production-grade Contact Center AI solutions.
  • Familiarity with platforms such as:
    • Google Customer Engagement Suite (CES)
    • Vertex AI Agent Builder
    • Microsoft Copilot Studio
    • Genesys Cloud AI
  • Experience implementing:
    • Voice bots and virtual agents
    • Agent Assist solutions
    • Knowledge retrieval and RAG
    • Intelligent routing and triage
    • Human-in-the-loop escalation workflows

Ideal Candidate
A strategic technology leader who can:
  • Drive enterprise AI adoption across business functions.
  • Build and scale customer-facing AI products.
  • Architect solutions on Azure, Google Cloud, Databricks, and BigQuery.
  • Lead AI platform engineering and governance efforts.
  • Translate emerging AI capabilities into measurable business outcomes.
  • Influence executives, product teams, and engineering organizations without direct authority.

Offers of employment are conditional upon passage of screening criteria applicable to the job
EEO Statement
Integrated into our shared values is NCR Voyix's commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes
"When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain."

What NCR Corporation employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

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About NCR

Sourced by ZipRecruiter

NCR Corporation is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Duluth, GA, US

Year founded

1884

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