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Virtual Chat Assistant Jobs in Georgetown, DE (NOW HIRING)

Machine Operator I

Houston, DE · On-site

$24.61/hr

Chat with Max For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers. All US-based ...

Virtual Chat Assistant information

See Georgetown, DE salary details

$10

$22

$31

How much do virtual chat assistant jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for virtual chat assistant in Georgetown, DE is $22.53, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $25.29 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a virtual chat assistant?

To thrive as a Virtual Chat Assistant, you need strong written communication skills, quick typing abilities, and familiarity with customer service best practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and helpdesk software is typically required. Exceptional interpersonal skills, patience, and multitasking abilities help you stand out in this role. These skills are crucial for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a positive brand image in a remote environment.

What is a virtual chat assistant?

Virtual chat assistants are professionals who provide customer support, information, or other assistance online, primarily through chat platforms. They handle tasks such as answering customer inquiries, resolving issues, providing product or service information, and sometimes performing administrative work. Virtual chat assistants can work for a variety of industries and often work remotely, making them a flexible option for both employers and employees. Their goal is to ensure customers receive prompt, accurate, and helpful responses to their questions or concerns.

What is the difference between Virtual Chat Assistant vs Customer Service Representative?

AspectVirtual Chat AssistantCustomer Service Representative
CredentialsBasic computer skills, communication skillsHigh school diploma, customer service training
Work EnvironmentRemote, online platformsCall centers, retail stores, offices
Industry UsageE-commerce, tech companies, online servicesRetail, telecom, banking
Job FocusHandling online chats, providing info, troubleshootingPhone calls, in-person support, email

While both roles involve assisting customers, Virtual Chat Assistants primarily handle online chat inquiries remotely, focusing on digital communication. Customer Service Representatives often work in person or over the phone, providing direct support. The roles overlap in communication skills and industry usage but differ mainly in work environment and interaction methods.

What are some common challenges virtual chat assistants face when communicating with customers online?

Virtual Chat Assistants often encounter challenges such as interpreting ambiguous customer queries, managing multiple conversations simultaneously, and maintaining a consistent, friendly tone across all interactions. They must quickly adapt to different customer personalities and resolve issues efficiently, even with limited context. Continuous learning about company products and services, as well as utilizing knowledge bases, helps overcome these challenges and ensures high-quality support.
What job categories do people searching Virtual Chat Assistant jobs in Georgetown, DE look for? The top searched job categories for Virtual Chat Assistant jobs in Georgetown, DE are:
Infographic showing various Virtual Chat Assistant job openings in Georgetown, DE as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $46,869 per year, or $22.5 per hour.

Machine Operator I

3M

Houston, DE • On-site

$24.61/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


3M rating

7.9

Company rating: 7.9 out of 10

Based on 244 frontline employees who took The Breakroom Quiz

160th of 536 rated manufacturers


Job description

Job Description:
JOB TITLE: Machine Operator I
LOCATION: 3M Aearo Technologies Newark Delaware
Collaborate with Innovative 3Mers Around the World
Choosing where to start and grow your career has a major impact on your professional and personal life, so it is equally important for you to know that the company that you choose to work for, and its leaders, will support and guide you. With global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers.
This position provides an opportunity to transition from other private, public, government or military experience to a 3M career.
3M is seeking a candidate for 3M Aearo Technologies Newark Delaware
  • Full- time
  • Starting Rate: $24.61 + 1.00 shift differential
  • New hires start with 3 weeks' paid vacation.
  • Health, vision and dental start day one
  • Employee stock discount
  • 401K Match of 5%

Job Description:
The person hired for the position of Machine Operator I will work at our 3M Aearo Technologies Newark Delaware site.
As a Machine Operator I you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world.
Here, you will make an impact by:
Your Skills and Expertise
  • Operator Hydraulic Die Cutting Press.
  • Pulling, packing and labeling orders per established procedures & customer requirements.
  • Process orders and inventory paperwork according to established procedures.
  • Operate Atom Flash Cutter.

To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications.
Required: (Basic Qualifications):
  • Possess a High School Diploma / GED or higher (completed prior to start)
  • Minimum 1 year experience in manufacturing or production environment

Additional qualifications that could help you succeed even further in this role include:
(Preferred Qualifications)
  • 3 to 5 years in a manufacturing or production environment
  • 1 to 2 years operating machinery in a manufacturing or production environment
  • Proven troubleshooting skills
  • Ability to read measurement tools in metric format such as rulers, tape measure, and drop gauge.

Applicants who meet the basic qualifications above will be required to take and pass 3M elected testing as a part of the selection process.
Please note that applicants must be at least 18 years old to be considered for employment with 3M.
Work Location: 3M Aearo Technologies Newark Delaware
Travel: None
Relocation Assistance: N/A
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).
Pay Transparency:
The starting rate of pay for this position is $24.61. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences, and Retirement Benefits, etc.). Additional information is available at: https://www.3m.com/3M/en_US/careers-us/working-at-3m/benefits/
Travel: 0%
Relocation Assistance: Is not authorized.
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).
Supporting Your Well-being
3M offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.
Chat with Max
For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers.
All US-based 3M full time employees will need to sign an employee agreement as a condition of employment with 3M. This agreement lays out key terms on using 3M Confidential Information and Trade Secrets. It also has provisions discussing conflicts of interest and how inventions are assigned. Employees that are Job Grade 7 or equivalent and above may also have obligations to not compete against 3M or solicit its employees or customers, both during their employment, and for a period after they leave 3M.
Learn more about 3M's creative solutions to the world's problems at www.3M.com or on Instagram, Facebook, and LinkedIn @3M.
Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.
Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.
Pay & Benefits Overview: https://www.3m.com/3M/en_US/careers-us/working-at-3m/benefits/
3M does not discriminate in hiring or employment on the basis of race, color, sex, national origin, religion, age, disability, veteran status, or any other characteristic protected by applicable law.
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
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