We are banking at another level. Choosing BDC as your employer means working in a healthy ... Explore the BDC Way in our Culture Book POSITION OVERVIEW The Account Manager, Virtual Bank ...
We are banking at another level. Choosing BDC as your employer means working in a healthy ... Explore the BDC Way in our Culture Book POSITION OVERVIEW The Account Manager, Virtual Bank ...
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... Bank is a versatile and varied role that allows you to live your ambitions and have a positive ... Virtual sleep clinic We have an offer that keeps up with trends as well as your needs and those of ...
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Richmond Hill, ON ยท On-site
... Bank is a versatile and varied role that allows you to live your ambitions and have a positive ... Virtual sleep clinic We have an offer that keeps up with trends as well as your needs and those of ...
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The role defines the product vision, engineering direction, and service operating model for virtual workspace technologies across the Bank, balancing user experience, resilience, simplification ...
The role defines the product vision, engineering direction, and service operating model for virtual workspace technologies across the Bank, balancing user experience, resilience, simplification ...
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As an essential member of the Canadian Banking Branch network, our focus is to provide exceptional service throughout the customer's journey by: * Conducting virtual consultations with clients to ...
As an essential member of the Canadian Banking Branch network, our focus is to provide exceptional service throughout the customer's journey by: * Conducting virtual consultations with clients to ...
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Richmond Hill, ON ยท On-site
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You will lead a team of virtual Financial Planners responsible for delivering holistic financial ... Work collaboratively with peers, wealth, business banking and retail delivery teams in sharing best ...
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Virtual Bank information
What is a virtual bank?
A Virtual Bank job involves working for a digital-only financial institution that operates without physical branches. Employees typically handle customer service, account management, fraud prevention, and financial advising through online platforms, phone calls, or chat support. Roles can vary from customer support representatives to compliance officers and software developers. These positions often require strong communication skills, financial knowledge, and proficiency with digital banking tools. Many Virtual Bank jobs offer remote work opportunities, making them accessible to candidates in various locations.
What are the typical daily responsibilities for employees working at a virtual bank?
At a Virtual Bank, daily responsibilities often include assisting customers via digital channels, processing online transactions, managing account inquiries, and addressing technical or financial questions. Employees may also monitor for fraudulent activity, ensure regulatory compliance, and help implement new digital banking features. Collaboration often occurs virtually with team members from IT, compliance, and customer service to maintain smooth operations. Adapting quickly to new technologies and maintaining a high level of digital security awareness are also regular parts of the role. This dynamic work environment offers opportunities to learn cutting-edge banking tools and interact with clients in innovative ways.
What are the key skills and qualifications needed to thrive in the virtual bank position, and why are they important?
To thrive in a Virtual Bank, professionals need a robust understanding of financial services, digital banking operations, and customer relationship management, often supported by degrees in finance, business, or related fields. Familiarity with online banking platforms, cybersecurity protocols, and digital transaction systems is typically required, and certifications like Certified Digital Banker (CDB) can be advantageous. Excellent communication, problem-solving, and adaptability to fast-evolving technology are valuable soft skills in this environment. These competencies enable employees to deliver secure, efficient, and customer-focused banking services in an online setting.
What does a virtual bank do?
What are the most commonly searched types of Bank jobs in Toronto, ON?
The most popular types of Bank jobs in Toronto, ON are:
What are popular job titles related to Virtual Bank jobs in Toronto, ON?
For Virtual Bank jobs in Toronto, ON, the most frequently searched job titles are:
What job categories do people searching Virtual Bank jobs in Toronto, ON look for?
The top searched job categories for Virtual Bank jobs in Toronto, ON are:
What cities near Toronto, ON are hiring for Virtual Bank jobs?
Cities near Toronto, ON with the most Virtual Bank job openings:

ACCOUNT MANAGER, VIRTUAL BUSINESS CENTRE - Across Ontario
Mississauga, ON โข Hybrid
Full-time
Medical, Retirement, PTO
Posted 5 days ago
Job description
We are banking at another level.
Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.
Choosing BDC as your employer also means:
Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few
In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1
A hybrid work model that truly balances work and personal life
Opportunities for learning, training and development, and much more...
Explore the BDC Way in our Culture Book
POSITION OVERVIEW
The Account Manager, Virtual Bank, maintains relationships with clients in the small and stable business segment, by phone or electronically, in order to promote business development and client retention.
CHALLENGES TO BE MET
- Develop and implement a client growth and retention strategy to build a long-term profitable loan portfolio with clients, while providing high quality client service.
- Identify and develop new business opportunities for financing and consulting services while focusing on the development of current portfolios.
- Work as a team to provide outstanding client service and ensure smooth work sharing.
- Develop and implement an individual and group marketing plan that is consistent with the strategy and goals of the Virtual Business Center portfolio. Achieve financial goals related to expected loss rate, profitability, revenue growth and customer retention.
- Use credit judgment to ensure loan proposals are of high quality, acceptable risk and meet established standards. Ensures that they meet accepted credit criteria and comply with BDC policies and procedures.
- Analyze, negotiate and prepare high quality loan proposals through thorough credit analysis, due diligence and sound account management practices.
- Maintain awareness of changes in policies, procedures, and processes.
WHAT WE ARE LOOKING FOR
- Bachelor's degree in Commerce or Business Administration
- 3 to 5 years' experience as a banker; proven sales skills and passion for entrepreneurship
- Proven talent in business development and client relationship management
- Ability to make sound credit decisions and a thorough understanding of credit policies and practices
- Ability to identify business opportunities for entrepreneurs who will benefit from BDC's unique suite of services (financing and consulting)
- In-depth knowledge of BDC products, services, policies and procedures
- Excellent negotiation skills and a focus on results
- Team player with a thorough understanding of the dynamics of small business and underserved markets
- Strong interpersonal and communication skills
- Strong organizational and time management skills to manage a high volume of client relationships
- Bilingualism (English and French) may be required, depending on location
Proudly one of Canada's Top 100 Employers and one of Canada's Best Diversity Employers, we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at accessibility@bdc.ca.
While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.