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Virtual Bank Jobs in Mokena, IL (NOW HIRING)

JP Morgan Chase

Virtual Banker I - Chicago, IL

Chicago, IL · On-site

$19.75 - $24.25/hr

As Virtual Banker I within Consumer Banking, you will represent our brand and culture with the ... being the bank for all. Job Responsibilities * Foster a welcoming atmosphere by delivering ...

JP Morgan Chase

Virtual Banker II - Chicago, IL

Chicago, IL · On-site

$19.75 - $24.25/hr

As a Virtual Banker II within Consumer Banking, you will represent our brand and culture with the ... being the bank for all. Job Responsibilities * Foster a welcoming atmosphere by delivering ...

Associatedbank

Virtual Financial Advisor

Chicago, IL · On-site

$21.64 - $37.09/hr

Associated Bank conducts a thorough background check on all new hires. Role Summary The Virtual ... Financial Advisor deepens relationships with assigned and referred clients by conducting investment ...

Material Bank

Field Team Associate

Chicago, IL · On-site

Material Bank is looking for a Field Team Associate , Virtual Engagement, to grow our community of architecture and design professionals through digital-first prospecting, outreach, and live product ...

Thrivent

Virtual Financial Advisor - Chicago

Chicago, IL · On-site +1

$23.80 - $26.45/hr

... banking and generosity, empowering lives of service and faith. As a Virtual Financial Advisor, you ... ll play a vital role in delivering meaningful financial guidance that helps clients achieve greater ...

Bank of America

Treasury Product Sales Associate

Chicago, IL · On-site +1

$38K - $51K/yr

At Bank of America, we are guided by a common purpose to help make financial lives better through ... We are a leading provider of purchasing cards, virtual payables, corporate travel solutions, and ...

Synchrony

VP, Consumer Bank - Product

Chicago, IL · On-site

The VP, Consumer Bank Product is responsible for the management of Synchrony's Consumer Bank ... You will be required to commute to your nearestHub (either virtual or physical) for in-person ...

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Virtual Bank information

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$24

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How much do virtual bank jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for virtual bank in Mokena, IL is $24.00, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $26.97 per hour, depending on experience, location, and employer.

What is a virtual bank?

A Virtual Bank job involves working for a digital-only financial institution that operates without physical branches. Employees typically handle customer service, account management, fraud prevention, and financial advising through online platforms, phone calls, or chat support. Roles can vary from customer support representatives to compliance officers and software developers. These positions often require strong communication skills, financial knowledge, and proficiency with digital banking tools. Many Virtual Bank jobs offer remote work opportunities, making them accessible to candidates in various locations.

What are the typical daily responsibilities for employees working at a virtual bank?

At a Virtual Bank, daily responsibilities often include assisting customers via digital channels, processing online transactions, managing account inquiries, and addressing technical or financial questions. Employees may also monitor for fraudulent activity, ensure regulatory compliance, and help implement new digital banking features. Collaboration often occurs virtually with team members from IT, compliance, and customer service to maintain smooth operations. Adapting quickly to new technologies and maintaining a high level of digital security awareness are also regular parts of the role. This dynamic work environment offers opportunities to learn cutting-edge banking tools and interact with clients in innovative ways.

What are the key skills and qualifications needed to thrive in the virtual bank position, and why are they important?

To thrive in a Virtual Bank, professionals need a robust understanding of financial services, digital banking operations, and customer relationship management, often supported by degrees in finance, business, or related fields. Familiarity with online banking platforms, cybersecurity protocols, and digital transaction systems is typically required, and certifications like Certified Digital Banker (CDB) can be advantageous. Excellent communication, problem-solving, and adaptability to fast-evolving technology are valuable soft skills in this environment. These competencies enable employees to deliver secure, efficient, and customer-focused banking services in an online setting.

What does a virtual bank do?

A virtual bank is a financial institution that operates entirely online without physical branches. It provides banking services such as account management, deposits, withdrawals, loans, and payments through digital platforms, often using secure apps and websites. Virtual bank employees may handle customer support, fraud prevention, and digital transactions, requiring skills in financial technology and cybersecurity.

What job categories do people searching Virtual Bank jobs in Mokena, IL look for?

The top searched job categories for Virtual Bank jobs in Mokena, IL are:

What cities near Mokena, IL are hiring for Virtual Bank jobs?

Cities near Mokena, IL with the most Virtual Bank job openings:

Virtual Bank jobs near you
Infographic showing various Virtual Bank job openings in Mokena, IL as of June 2026, with employment types broken down into 1% As Needed, 88% Full Time, 8% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $49,928 per year, or $24 per hour.

Virtual Banker I - Chicago, IL

Chicago, IL • On-site

JP Morgan Chase
Finance and Insurance • 10K+ employees

8.0

Company rating: 8.0 out of 10

Based on 497 frontline employees who took The Breakroom Quiz

72nd of 172 rated banks

People enjoy working here

Good employer

Recommended by students

Learn more about JP Morgan Chaseexternal

$19.75 - $24.25/hr

Full-time

Medical, Retirement

Posted 4 days ago

Job description

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood through our commitment to hospitality. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As Virtual Banker I within Consumer Banking, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. You will engage clients over the phone through inbound calls, providing strong customer service. Your responsibilities include offering advice and sharing products and services to help them meet their financial needs, all while making them feel appreciated and embodying our commitment to being the bank for all.
Job Responsibilities 
  • Foster a welcoming atmosphere by delivering attentive and friendly service, acting with a client-first attitude, and collaborating with team members to provide the most appropriate solutions.
  • Demonstrate a commitment to hospitality by consistently exceeding client expectations and creating a warm and inviting environment.
  • Handle inbound calls to engage in meaningful conversations, identify financial needs, and offer personalized financial solutions.
  • Cultivate strong client relationships through active listening, thoughtful questioning, and exceptional customer service, referring clients to our team of experts as needed.
  • Guide clients in utilizing technology self-service options such as the Chase Mobile App, Chase.com, and ATMs to enhance their banking experience.
  • Achieve or exceed performance metrics related to client engagement and referrals, while staying informed about Chase products, services, and industry trends.
  • Resolve client issues promptly and with attention to detail, ensuring a consistent and positive client experience.
Required Qualifications, Capabilities, and Skills 
  • Demonstrated client-first attitude with the ability to create a hospitable and friendly experience.
  • Strong relationship-building skills, showing genuine care and concern during client interactions.
  • Excellent communication skills, with the ability to engage clients clearly and courteously over the phone and via email.
  • Proficiency in quickly and accurately learning products, services, and procedures.
  • Ability to work collaboratively as a team to deliver seamless service with care and sincerity.
  • Commitment to operating within established risk parameters and compliance obligations, completing required training efficiently.
  • Proven client service experience or comparable experience.
  • High school diploma, GED, or equivalent.
Preferred Qualifications, Capabilities, and Skills 
  • Strong desire and ability to influence, educate, and connect customers to technology solutions.
  • Experience adhering to banking policies, procedures, and regulatory requirements.
  • Experienced in retail banking, financial services, or a consultative customer relationship role in related industries, such as hospitality service industries, with a proven track record of success in deepening client relationships and delivering results, including experience in cultivating relationships with affluent clients.
  • College degree or military equivalent.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

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