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Virtual Assistant Engineer Jobs in Massachusetts

Kansas City (Remote) About the Role We are seeking an experienced IVA Software Engineer to design, develop, and maintain intelligent virtual assistant solutions that enhance customer experience and ...

Student

Easton, MA

$17.50 - $22.75/hr

We promote wellness through virtual health sessions, and encourage giving back with volunteer ... Assistant Engineer will assist the LNG Operations team in the following duties: Reviews and makes ...

New

DevOps Engineer 3

Waltham, MA ยท On-site

$57 - $78/hr

As a DevOps Engineer, you will assist the Engineering Operations team in supporting and enabling ... Experience managing virtual machines in a Hyper-V cluster * Experience with gmake, scons or cmake

Senior Associate, AI Engineer

Boston, MA ยท On-site

$60 - $77.50/hr

KPMG is currently seeking a Senior Associate, AI Engineer to join our Advisory Services practice ... Familiarity with conversational AI frameworks (LLM's, chatbots, virtual assistants, agents) and ...

Global Network Engineer

Agawam, MA ยท Hybrid

$100K - $116K/yr

Compensation: $100,000-$116,000 Benefits Health Insurance (includes teledoc, virtual health, FSA ... Assist with investigations of potential security breaches as a member of the incident management ...

Person must be a CCIE written and practical Principal Duties and Responsibilities * Assist in ... Extensive experience with Cisco product line specifically in a VXLAN (Virtual Extensible LAN ...

Assistant Director, Admission

Beverly, MA ยท On-site

$55K - $71K/yr

The Assistant Director promotes the College's commitment to academic excellence, belonging, and ... programming including Open Houses, Accepted Student Days, and virtual events. Application Review ...

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Virtual Assistant Engineer information

What is the difference between Virtual Assistant Engineer vs Virtual Assistant?

AspectVirtual Assistant EngineerVirtual Assistant
Required CredentialsTechnical certifications, programming knowledgeBasic computer skills, communication skills
Work EnvironmentRemote, technical projects, client-specific tasksRemote, administrative, scheduling, customer support
Employer & Industry UsageTech companies, startups, IT service providersSmall businesses, entrepreneurs, online service providers
Common Search & Comparison IntentTechnical skills, engineering tasks, software developmentAdministrative support, scheduling, general assistance

The main difference between a Virtual Assistant Engineer and a Virtual Assistant lies in their skill sets and work focus. Virtual Assistant Engineers typically have technical certifications and work on software development or engineering projects, while Virtual Assistants handle administrative and support tasks. Both roles are remote and serve different industry needs, with the Engineer role requiring more technical expertise.

What engineers make $500,000?

Senior engineers in specialized fields such as software engineering, petroleum engineering, and aerospace engineering can earn $500,000 or more annually, especially with experience, advanced skills, and leadership roles. High compensation often includes bonuses, stock options, or profit sharing, particularly in tech companies or industries with high demand for expertise.

How does a Virtual Assistant Engineer typically collaborate with cross-functional teams to improve virtual assistant performance?

Virtual Assistant Engineers regularly work with product managers, UX designers, and data scientists to enhance the capabilities and user experience of virtual assistants. Collaboration often involves participating in sprint meetings, sharing data insights, and integrating user feedback into system improvements. This teamwork ensures the virtual assistant remains accurate, responsive, and aligned with evolving business needs. Effective communication and openness to iterative feedback are essential for success in this collaborative environment.

Can you be a VA with no experience?

Virtual Assistant Engineers and similar virtual assistant roles often do not require prior experience, as many employers provide training on necessary tools like email management, scheduling, and basic software. Entry-level positions may focus on strong communication skills, organization, and a willingness to learn, making it possible to start without previous experience.

What are the key skills and qualifications needed to thrive as a Virtual Assistant Engineer, and why are they important?

To thrive as a Virtual Assistant Engineer, you need strong programming skills (often in Python, Java, or C#), experience with AI and NLP technologies, and a degree in computer science or a related field. Familiarity with platforms like Amazon Alexa, Google Assistant, dialog management systems, and cloud-based development environments is typically required. Excellent problem-solving, communication, and teamwork abilities help you collaborate effectively and design user-friendly voice or chat interfaces. These skills ensure you can build, deploy, and refine intelligent virtual assistants that enhance user experiences and meet business objectives.

Can you make 10k a month as a virtual assistant?

Earning $10,000 a month as a virtual assistant engineer is possible but typically requires advanced skills, specialized services, and a high volume of clients or premium contracts. Most virtual assistants earn between $15 and $50 per hour, so reaching that income level often involves building a strong reputation, offering niche expertise, and working efficiently with tools like project management software. Achieving this income may also depend on the market demand and your ability to scale your services.

Is AI going to replace virtual assistants?

AI technology can automate certain tasks performed by virtual assistants, such as scheduling and data entry, but it is unlikely to fully replace the role. Virtual assistants often require human judgment, communication skills, and adaptability that AI currently cannot replicate entirely. As a result, virtual assistant engineers and professionals will continue to develop and manage AI tools to enhance their work.

What are Virtual Assistant Engineers?

Virtual Assistant Engineers are professionals who design, develop, and maintain virtual assistant technologies, such as chatbots and voice-activated AI systems. They work with artificial intelligence, natural language processing, and machine learning tools to create digital assistants that understand and respond to user input. Their responsibilities may include coding backend logic, integrating APIs, and continually improving the assistant's performance based on user interactions. Virtual Assistant Engineers often collaborate with UX designers, data scientists, and product managers to deliver seamless user experiences.
What are popular job titles related to Virtual Assistant Engineer jobs in Massachusetts? For Virtual Assistant Engineer jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Virtual Assistant Engineer jobs in Massachusetts look for? The top searched job categories for Virtual Assistant Engineer jobs in Massachusetts are:
What cities in Massachusetts are hiring for Virtual Assistant Engineer jobs? Cities in Massachusetts with the most Virtual Assistant Engineer job openings:
IVA Software Engineer PA2026Q2JB011

IVA Software Engineer PA2026Q2JB011

SS&C

Braintree, MA โ€ข Hybrid

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago


Job description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

IVA Software Engineer PA2026Q2JB011

Locations: Kansas City (Remote)

About the Role

We are seeking an experienced IVA Software Engineer to design, develop, and maintain intelligent virtual assistant solutions that enhance customer experience and operational efficiency. This role combines conversational AI expertise with strong software engineering fundamentals to deliver scalable, enterprise-grade automation solutions.

Why Join SS&C

SS&C combines proprietary technology with deep industry expertise to support complex financial and health care operations. Our teams design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses with confidence.

You will work with industry experts, modern platforms, and evolving technologies, gaining exposure to real-world operational challenges and large-scale enterprise environments.

How You Will Make an Impact

Key Responsibilities

  • Design and develop conversational AI solutions using enterprise platforms (Soundhound Amelia)
  • Build and maintain integrations between IVA platforms and backend systems using RESTful APIs and microservices
  • Collaborate with business stakeholders to gather requirements and translate them into technical specifications
  • Implement NLU training strategies, intent management, and dialog flow optimization
  • Write clean, maintainable code following object-oriented programming principles
  • Track and manage work items using Atlassian Jira and Agile methodologies
  • Stay current with emerging trends in conversational AI

Required Experience

  • BA in Computer Science or related field
  • 2-5 years experience IVA development
  • 1-2 years experience with AI technology

What Sets You Apart (preferred qualifications)

  • AI usage within IVA call flow builds
  • Experience with Sound Hounds Amelia/Smart Assist call flow IE

Join SS&C, where innovation meets global opportunities. Click here to apply.

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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity.Actual base salary will vary based on several factors, including but not limited to relevant skills, prior experience, education, demonstrated performance, and geographic location.Massachusetts: The expected base salary for the position is between 140,000 USD to 160,000 USD.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.