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Virtual Amazon Customer Service Jobs in Myrtle Beach, SC

Liveops

Remote Customer Service Agent

Conway, SC · Remote

$13.25 - $17.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Myrtle Beach, SC · Remote

$14 - $18.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Spanish Bilingual Customer Service

Conway, SC · Remote

$13.25 - $16.75/hr

... virtual teleservices for industry-leading brands. Whether your background is in healthcare, ... Choose when and to whom you provide support services * Set your own schedule * Provide a ...

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Virtual Amazon Customer Service information

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How much do virtual amazon customer service jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for virtual amazon customer service in Myrtle Beach, SC is $16.08, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $16.88 per hour, depending on experience, location, and employer.

What does a virtual Amazon customer service representative do?

A Virtual Amazon Customer Service Representative assists Amazon customers remotely by handling inquiries, resolving issues, processing orders, and providing information about products and services. They communicate with customers primarily via phone, chat, or email, ensuring a positive shopping experience. Representatives are trained to troubleshoot problems, handle returns and refunds, and escalate complex issues when necessary. This role requires excellent communication skills, patience, and the ability to work independently from a home office.

What are the key skills and qualifications needed to thrive as a virtual Amazon customer service representative, and why are they important?

To thrive as a Virtual Amazon Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, chat platforms, and Amazon's internal support tools is commonly required. Patience, empathy, and adaptability are crucial soft skills for managing diverse customer inquiries remotely. These skills ensure efficient, positive customer interactions and uphold Amazon’s commitment to exceptional service in a virtual environment.

What are the most common challenges faced by virtual Amazon customer service associates, and how can they be managed?

Virtual Amazon Customer Service Associates often encounter challenges like handling high volumes of customer inquiries, managing difficult or upset customers, and quickly adapting to new policies or technology updates. Effective time management, strong communication skills, and a supportive remote work environment are key to overcoming these hurdles. Amazon provides thorough training, ongoing support, and resources to help associates stay informed and perform well, even when working from home. Building strong problem-solving skills and staying organized can make the role more rewarding and less stressful.

What is the difference between Virtual Amazon Customer Service vs Virtual Live Chat Customer Support?

AspectVirtual Amazon Customer ServiceVirtual Live Chat Customer Support
Primary RoleAssist Amazon customers with orders, returns, and account issuesProvide real-time support via live chat for various companies
Work EnvironmentRemote, often within Amazon's platform or CRM systemsRemote, across multiple industries and platforms
Required SkillsCustomer service, problem-solving, familiarity with Amazon policiesCommunication skills, multitasking, technical proficiency
Employer & IndustryAmazon, e-commerceVarious companies, customer support services

Both roles involve remote customer support, but Virtual Amazon Customer Service focuses specifically on Amazon's platform and policies, while Virtual Live Chat Customer Support can serve multiple industries and companies. The core skills overlap, but the context and tools used differ.

What are the most commonly searched types of Amazon Customer Service jobs in Myrtle Beach, SC?

The most popular types of Amazon Customer Service jobs in Myrtle Beach, SC are:

What job categories do people searching Virtual Amazon Customer Service jobs in Myrtle Beach, SC look for?

The top searched job categories for Virtual Amazon Customer Service jobs in Myrtle Beach, SC are:

What cities near Myrtle Beach, SC are hiring for Virtual Amazon Customer Service jobs?

Cities near Myrtle Beach, SC with the most Virtual Amazon Customer Service job openings:

Virtual Amazon Customer Service jobs near you
Infographic showing various Virtual Amazon Customer Service job openings in Myrtle Beach, SC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $33,451 per year, or $16.1 per hour.

Customer Service Representative

South Carolina 811

Myrtle Beach, SC • On-site

$17.77/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago

Job description

Customer Service Representative - Remote (South Carolina Only)
Location: Remote - Must Reside in South Carolina
Job Type: Full-Time
Industry: Customer Service | Call Center | Public Safety | Utilities | Operations Support
Schedule: Monday-Friday 8:30 am - 5:30 pm. Schedule may vary based on call volume; overtime required
Minimum Internet speeds required: 3 Mbps upload/10 Mbps download
Compensation: $17.77 + Potential Performance Bonuses
Perks: Company-provided equipment, Paid Time-Off, Medical, Dental, and Vision Benefits, 401K, Career Growth, the list goes on and on!
This position isn't actively hiring right now. We're keeping this posting open to build a talent pool, so your application will be on file for future opportunities in this role.
Make an Impact While Building Your Career
Are you an experienced Customer Service Representative, Call Center Agent, or Contact Center Professional who thrives in a fast-paced, high-volume environment? Do you excel at handling complex customer interactions, critical calls, and time-sensitive situations with professionalism and urgency?
We are seeking motivated, detail-oriented professionals with backgrounds in banking, insurance, healthcare, legal services, paralegal support, front desk and administrative reception, hospitality, utilities, telecommunications, and emergency dispatch to join our fully remote team.
This is an opportunity to use your communication, problem-solving, and multitasking skills to support public safety initiatives across South Carolina while working from home.
Previous remote/work-from-home customer service or virtual call center experience is strongly encouraged.
What Makes This Role Different?
We DO NOT handle:
  • Collections
  • Telemarketing
  • Cold calling
  • Door-to-door sales

Instead, our team supports critical public safety communication services that help prevent damage to underground utilities and protect communities throughout South Carolina.
About Us
SC811 is South Carolina's "Call Before You Dig" contact center. We help homeowners, contractors, excavators, and businesses submit locate requests before digging or excavation begins.
Our work helps prevent:
  • Utility outages
  • Property damage
  • Service interruptions
  • Workplace accidents
  • Serious injuries and fatalities

Safety, accuracy, and exceptional customer service are at the core of everything we do.
Description:
The Customer Service Representative is responsible for managing a high volume of inbound calls while accurately documenting excavation and utility locate information in a web-based system. The candidate must possess excellent verbal and written communication skills. In addition, maintain a positive & professional attitude when handling calls, with a sense of urgency. Be able to accurately plot site locations on a map. This position is open to candidates in South Carolina and is fully remote. The company will provide the needed equipment.
This role requires:
  • Strong active listening skills
  • Accurate data entry
  • Excellent verbal communication
  • Calmness under pressure
  • Critical thinking
  • Ability to manage difficult or complex customer situations
  • Ability to multitask in a fast-paced call center environment

Key Responsibilities:
  • Accurately record data from the caller on inbound telephone lines and process notices. Individuals must also accurately provide the caller with pertinent and legally required information for each locate notice.
  • Handle high-volume inbound customer service calls with professionalism and urgency
  • Accurately collect, document, and process excavation locate requests
  • Provide callers with legally required and safety-related information
  • Navigate multiple computer systems and web-based applications simultaneously
  • Maintain exceptional attention to detail while multitasking
  • De-escalate difficult customer interactions and resolve concerns effectively
  • Plot and verify excavation site locations using mapping tools
  • Meet productivity, quality assurance, and performance metrics in a call center environment
  • Support operational efficiency and public safety initiatives
  • Maintain confidentiality and compliance with company procedures
  • Perform additional duties as assigned by leadership

Skills/Requirements:
  • Be able to type at least 45 wpm accurately (or at least 14,500 kph)
  • Able to process excavation information precisely and adhere to standards set forth by the Company
  • Ability to understand and listen effectively to customer situations while maintaining company interests
  • Handle a high volume of telephone contacts that may include difficult and demanding customer situations
  • Have effective time management skills and manage work in a fast-paced environment
  • Handle repetition of tasks throughout the workday
  • Score acceptable or set goals on evaluations composed by Management.

Other Requirements:
  • Ability to stand or sit for considerable lengths of time.
  • Work in a confined workspace for a long period of time, attached to a telephone headset, and enter data
  • Must be willing to undergo a background check, in accordance with local law/regulations.
  • Minimum requirement is a high school diploma or equivalent
  • 2 years of customer service experience required
  • Be able to pass an assessment test for typing and customer service skills
  • Must have minimum internet speeds required: 3 Mbps upload/10 Mbps download (Company will provide a link to a test to confirm)
  • Bilingual candidates encouraged to apply
  • Must reside and be able to work remotely from within the State of South Carolina.
  • Must pass a background check and drug screen prior to hire.

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